Alternatives to Chat Metrics

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra & Mahindra and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community. GetResponse's powerful email marketing software includes AI-enhanced content creation tools, professional templates, easy-to-use design tools, and proven deliverability. Our customers are empowered with tools to build a website and unlimited landing pages, and create engaging pop-ups and signup forms. The marketing automation builder brings your ideal automated communication scenario to life with a visual builder that can grow with your needs.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. With the Pipeline Cloud, Qualified helps leading B2B companies like Autodesk, GE Healthcare, and VMWare tap into their greatest asset — their website — to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers to generate pipeline, faster. Conversations: Qualified Conversations is the B2B conversational sales and marketing solution that allows sales teams to turn valuable website visitors into instant pipeline by avoiding form fills and qualifying them through real-time voice, video, and chat conversations right on the website. Signals: Qualified Signals is the account-based buyer intent solution that delivers more pipeline by identifying buyer interest and intent that enables sales and marketing teams to build targeted account lists based on high intent, reach out to the right prospect at the right time, and personalize their outreach through sales engagement, marketing campaigns, and conversations on the website.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

Real-time customer engagement via chatbots and human chatbots gives you a competitive edge. We target visitors who are likely to convert but don't need any assistance. We track and analyze behavior to determine the best time and message to engage in a thoughtful conversation. Our live chat team, based in the UK/US, is your source for product and service experts. We remove friction from your sales funnel using AI chatbots. We bring a new competitive advantage to your business and deliver previously untapped returns 24/7. Your website can increase the quality and quantity of leads. Native-English chat allows you to engage, qualify, and convert. Our unique live chat approach allows you to increase revenue and provide a superior native-English customer experience. Create the perfect mix of human chat and AI assistance to improve the customer experience on your website.

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Equinox is a pioneer in proactive live chat. This allows SaaS prospects and users to engage with Equinox, resulting in happy, paying customers. Your qualified leads can be increased by 10x without spending any money to increase visitor traffic. Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We understand your pain. You need to have higher customer satisfaction scores, but not enough support representatives to provide the level of service you expect. The high volume of chat and ticket requests is causing burnout in your in-house support agents. This is not enough to handle incoming questions or issues. Reactive chat is not enough to engage customers and website visitors as well as site visitors. You are missing hundreds of positive customer interactions per month, which could help you lower churn as well as reach your revenue goals. Equinox is here to help.

Data-led is a live chat powered by humans that delivers qualified leads with high intent to your sales team. SmartChat and human connection can combine to power your website. SmartChat segments your audience by analyzing user behavior in order to identify high-value prospects or people who are likely to convert. Our solution engages in real time conversations, strategically curated for moving your customer through the funnel towards achieving set conversion goals. Qualified leads can be delivered directly to your team or integrated into your solution, increasing conversion rates by an average 32%. SmartChat has made live chat a powerful tool for lead generation for more than 300 brands across the globe. Smart targeting and human-led conversations can help you increase your digital conversion strategy. Your brand voice is replicated in a bespoke knowledge base, ensuring that your customer experience is exactly what you want.

Leadoo Marketing Technologies is one of the fastest growing MarTech companies in the Nordics. Leadoo was founded in 2018 and has more than 750 clients around the world. They have successfully converted over 6X as many sales leads than ever before. Leadoo, the first and only Lead-Driven marketing platform in the world, offers a simple toolkit that converts passive website visitors into qualified leads. It is interactive and friendly. We help companies generate more leads, convert qualified applicants, and improve customer care with bots and humans. Leadoo was created for one purpose: to deliver results. Leadoo has everything you need to improve your marketing and surpass sales targets. Our mission is to increase sales by creating meaningful interactions between customers and companies.

Chat4business (c4b), an award-winning provider of managed chat services, offers a unique product that will help you take your online sales to new heights. c4b Fusion combines the warmth and efficiency of human operators with the efficiency of our bot technology. This will enhance your brand and help you generate real-time leads. You choose which inquiries require a personal touch, which can be handled by technology, and which ones that are best for you using a combination of humans and robots. c4b Fusion gives you control over your online inquiries and allows you to increase sales while providing a better customer experience at a cost that suits your business. We understand that people buy from people, and we appreciate how much you have invested in your premium brand. Our highly skilled and compassionate reception team can greet your customers and qualify sales leads to connect your website, visitors and sales team.

To increase your PPC conversion rate by 50%-200%, create Conversational Landing Pages. Your Google Ads post click experience is broken. Are you still sending a static landing page to your buyers and hoping for a good result? Static websites can be boring and people don't like filling out forms. Your Ad-Click prospects are leaving your static landing page every day, with over 90% not converting. Your prospects will be more likely to share your conversation with you. Prospects who are greeted with a conversation will be more interested in your product/service. They are more likely to trust you and to convert better. Conversations build trust and convert better than static web pages + forms. Prospects don't have the patience to fill out lengthy forms so form-based lead qualification is not a good option. You can ask more questions in a conversation and complete the qualification process faster and more effectively.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Giosg is a Sales Acceleration platform that is trusted by more than 1200 companies around the world. Our conversational marketing, sales, and support solutions will help you increase conversions and speed up the lead to deal process.

Ngage has been featured on over 8,000 websites in many industries. It is a live chat platform that offers a personalized experience that converts visitors into clients. We help prospects build a relationship with you business through discrete exchanges. We quickly capture and forward important information to improve your intake and sales processes. You can increase website conversions at a low price. Before visitors can navigate away, we greet them politely. Our highly-trained operators interact and collect information from visitors. We take the conversation and connect the visitor to your team. Ngage helps you connect with potential clients and improves your conversion rate.

You can respond to comments on posts on both social networks. Chatbots on Facebook Messenger, Instagram Direct and Stories automate customer service. All members of your team can chat via WhatsApp to answer questions without sharing their phones. Chatbots can also be used to automate service and transactional tasks. Chatbots are available 24/7 on your website, social media networks, and WhatsApp. They ask the initial questions and then transfer the call to the right team.

Take your social commerce to the next step. Gesprek is a conversational-marketing tool that will transform your social media and messaging channels into a well-oiled selling machine. Sell smarter and collaborate faster Gesprek is a messaging platform that enables you to capture, qualify, and convert leads into loyal customers. Live chat helps you close more deals. Get instant support via automation to activate and retain customers. Gesprek provides everything you need for a human touch to your customer experience. Gesprek allows your customer engagement and sales teams to respond to messages on multiple platforms. Engage customers on their preferred channel, such as Facebook Messenger, WhatsApp Messenger, WeChat SMS, WeChat or SMS. You can also email or visit your website. Gesprek allows you to manage your customers seamlessly and qualify leads all in one easy-to read and user-friendly dashboard.

There was no car sold or serviced without a conversation. Today's owners and shoppers prefer messaging over other forms of communication. LivePerson Automotive provides dealers with powerful messaging tools that allow them to win more customers, provide better customer experiences, and increase customer loyalty. Although car buyers prefer to shop online for information and purchase, filling out forms can be complicated and time-consuming. 74% of online buyers say they would be more inclined to fill out forms if they could get live chat support about vehicle specifications or financial details. Conversational Car Buying™ allows consumers to quickly reach your team and guide them through the purchase process. It is the best live chat solution in the automotive industry.

Chatbots, AI-powered calls, actions for voice assistants and chatbots can be built to understand the intents of your customers. More leads can be collected from your existing channels, such as social media, websites and messengers. Chatbots can process up to 80% routine requests independently. The chatbot can transfer the conversation to a specialist if necessary. The chatbot can accept payment and grow the sales funnel. The chatbot gathers feedback from users to improve the user experience. The chatbot reminds users about abandoned carts and informs them about special offers or the arrival of new products. Chatbots can use intents to help them understand a problem. They can identify the problem of the customer and then respond according to the logic of that scenario. The chatbot, developed by Aimylogic, can recognize greetings, goodbyes and consent, rejections, gratitude, and curses. Simply insert the block that you desire into the scenario.

Automate the conversion of marketing leads and product qualified leads to sales meetings using AI today. Your sales team does not need to do anything. Saleswhale's AI-based lead conversion system allows you to discover new pipeline opportunities. We can help you increase your lead conversion rate by 2.5x without generating more top of the funnel leads. Sales reps are responsible for ignoring or underworking 67% of marketing / product-qualified leads. Segment leads in your CRM based on low sales activity or recycled MQL scores. Saleswhale can be integrated quickly with your system of records. Our Integrations connector makes it easy to create powerful re-engagement workflows. Saleswhale offers a variety of pre-built use cases as well as best practices messaging recipes. You can also create your own conversation playbook.

Chat agents are available to help you nurture hot leads. Paid traffic accounts for 63% of all leads lost by the average business. How about doubling your conversion rate with live chat? Chatbots don't offer the same level of service as real human connection. Customers want instant service and real connections. LeadChat's top sales agents are available 24/7 to help you build better relationships and increase conversion. You get the same quality as an in-house sales team, without the overhead and infrastructure investment. Hot leads won't wait. After signing up for LeadChat, you can chat with live agents within 4 hours. Every chat request is answered within 10 seconds by our agents. It's faster than a chatbot but with a human touch! You can access a team of ready-to go sales agents instantly and stop waiting for lengthy recruitment and hiring processes. We chat before your website visitors leave. 98% of them leave without ever enquiring.

Create an AI chatbot to increase your ROI and automate customer support by 80% in just 2 months. Create intelligent virtual assistants for your websites and facebook pages. Automate your chat and provide real-time assistant to attract customers. Chatbot allows you to engage customers with your brands. It also helps you build relationships with customers by providing personalized and interactive content. Asking contextual questions can help your customers generate qualified leads. Messanger chatbots allow you to reach your prospects 10x faster. Botsify allows you to create multiple chatbots at once and use them for different tasks. This is a great way to handle multiple tasks at once. Botsify chatbot is able to handle all types of customer support. Virtual interaction with customers is made easier by automating conversations with multiple features.

Our AI chatbot solution makes it easier to answer customer questions faster. Automate more than 60% of customer inquiries round the clock. Your website's conversion rate can be increased by as much as 38% Continuous improvement through the AI's independent learning. In less than 14 days, the AI is ready for use. Intelligent chat analyses provide valuable insight into your customers' needs. Integration into existing CRMs, livechats, and APIs is easy. moin.ai is a platform for Marketing & Sales. Mojin.ai helps you increase leads, conversions, and engagement. This increases the conversion rate. Answers any questions regarding products or services at any moment. Chat directly with potential customers and fully automated. Encourages potential customers and helps them find the right product. Converts website visitors to paying customers Optimizes customer journey. moin.ai is a platform for customer service. Mojin.ai can help you increase customer satisfaction, optimize and automate your customer service.

Managed chat will ensure you never miss a conversation! Managed chat allows you to completely outsource your chats to LiveChat Service. Our chat operators are available in five languages, seven days a week, to help customers with their buying process. You can optimize your productivity by being on your website seven days a week. We can help your customers via any contact channel, including Facebook Messenger, WhatsApp, or web chat. Our chat operators can be reached in English, Dutch German, French, Spanish, and German. We will increase and optimize your website's conversion. Always be available to your customers. Our chat operators are available to assist you with any questions or concerns that you may have. Conversations are the first step to building a good customer relationship. Customer satisfaction is best achieved by being present and responding quickly to customer questions.

Slingshot can schedule, sell, and schedule your calls and leads, making them real revenue. You can't afford not to be first with 70 to 90% of sales occurring over the phone, 25% after-hours and weekends. We are here to help you quickly and efficiently, 24 hours a day. With an all-in-one platform dedicated to home services, our expert agents represent you brand. We can close the sale, schedule on-site quotes, or qualify leads and pass them to your inside sales reps. We can integrate with many CRMs and work directly with your customer management software. Slingshot's friendly agents will give your customers the 5-star treatment and the 24/7 availability they desire. Slingshot's outbound sales team can help you increase your annual sales by up to 40%.

Smith.ai Live Chat is the fastest and friendliest way to screen, convert and capture website leads. Live chat agents are available 24/7 to answer questions, screen leads, and schedule appointments. Only pay for relevant chats. All platforms are easy to set up. Instant chat transcripts in email and CRM Instant chat transcripts in email and CRM Included SMS. Chat to Call allows customers to call you. Smith.ai Live chat is the best and most affordable way to convert website leads into sales leads that will help you grow your business.

DeskMoz Premium Live Chat Service Provider, 24x7 (350+ days) Managed Human Chat Operators for Your Website. Highly skilled, round-the-clock chat experts. Our chat agents can work remotely and from home, unlike other freelancers. Exemplary 24/7 managed live chat agents service for your website and your Facebook Page. It takes only a few clicks to set up. The professional live chat answering service provides 24x7 support for closing sales questions. This results in 3x more qualified leads. The fastest turnaround time for live chat outsourcing. Our live chat team can be trained and deployed on your website in as little as 24 to 48 hours. DeskMoz's live chat service is 24x7 and more efficient than email support or phone support. We are trusted by over 200 global brands.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

Conversica's conversational AI solutions help enterprise revenue teams acquire, acquire, and grow customers throughout the customer lifecycle via Email, SMS, and Website Chat. Customers and prospects today expect a response within minutes to their inquiries, not hours. Conversica AI Assistants respond within seconds to any inquiry. An AI Assistant's prompt, personal, and persistent engagement helps teams find more revenue opportunities, increase workforce capacity, and supercharge your revenue teams to do their best at a fraction the cost. Increase your lead coverage up to 100% and increase engagement rates to strengthen the top of your funnel. Website visitors can instantly connect to information, pre-qualify leads quickly, and drive higher registration for your webinars or events. Your AI Assistant is equipped with conversational marketing skills and can drive the next best action via chat, email, or SMS.

Run multiple campaigns on different channels, such as WhatsApp, Facebook Messenger and Google Business Messaging. By establishing a conversational flow, publishing on omnichannel and analyzing every report, you can reap the benefits of sales. Engage consumers and deliver detailed responses in the form rich snippets, while customizing each one to fit any situation. Data visualization and populating data can enhance customer experience. AI chatbots that are constantly improving will power your conversations. Take control of your customer service management by auto-segmenting inquiries to the appropriate agent, triggering handoffs as needed, and taking complete control over your support management. Intelligent assistants can automatically identify the user's intent by using NLP, and then respond with solutions that are specific to their intent. The response is based on pattern recognition and metadata extracted from service providers or databases. Track everything that happens across all your channels to maintain a great customer relationship.

Your customers can interact with your brand in the same way they would with their family and friends. iAdvize allows you to offer your customers rich, multichannel messaging. Your prospects and customers can communicate seamlessly with you via text, voice, or video on their preferred channel. Your visitors can be connected directly to the best responders. Your connected in-store service advisors, product experts, and AI-enabled bots, ibbu, are all perfectly orchestrated to respond at all stages of the customer's journey. Our augmented intelligence chatbots, ibbu, and the on-demand sales force, allow you to combine the best of AI and human intelligence to increase your response rate tenfold. Our teams can help develop a conversational strategy that meets your goals. They will manage it cost-effectively and tailor it to your needs. Take a personal tour of our conversational platform to learn more about how it can help your business achieve its goals.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

With 24/7 coverage, you can instantly grow, retain, or engage your customer base. It is fully automated so that you can focus on what really matters. True Lark (formerly FrontdeskAI), offers an AI assistant named Sasha. Sasha can respond to missed calls via text and provide quick, compassionate responses 24/7. It's all fully automated so you don’t even have to lift one finger. Technology should match your business model, not vice versa. You have the freedom to organize your business in your own way. Sasha manages your website and can help you answer questions, book classes, appointments, or connect with new clients. Matching clients with the right pricing option, service and voice in your brand's voice will increase revenue and retention.

Our AI will handle simple queries like location and accommodation preferences. Potential leads are pushed to live 24/7 agents for better conversions. Your customers can connect with your projects via Facebook, WhatsApp, websites, and other online channels. You can transfer the ongoing visitor interaction session seamlessly from our agents to the sales team. You will be notified immediately if your closure leads are online during a site visit or closure. LivProp connects to you directly with the most qualified site visit leads in real-time. Live interaction with human agents, which is understanding the buyer's requirements and providing relevant information that influences the buyer's final decision. Agent support is available at LivProp 24 hours a day. Our agents are trained to align their style, strategy, approach, and style with your brand image.

Weply's chat tool is the ultimate solution for generating sales qualified leads that are guaranteed to land directly in your inbox or CRM-system. Our team of expert chat consultants is always available and on standby 24/7, working on behalf of our more than 2,000 customers to ensure that no potential sales slip through the cracks. Did you know that 50% of leads visit websites between 4pm-9am? With Weply, you'll never miss out on potential customers even when you're off enjoying your evenings and weekends. Get ahead of the game and offer your customers a personal service in real-time, guaranteeing the best possible customer experience. Our chat consultants are trained in chat psychology and are continuously educated to provide you with the most exceptional service possible. They screen your traffic for qualified leads and potential customers through personal dialogue, ensuring that you never miss out on an opportunity to grow your business.

Our dedicated customer service agents are world-class and seamlessly integrate with your business. This will help you make more money. Our payment recovery specialists are able to recover lost payments and reduce voluntary churn via email, live chat, and other communication channels. Our customer service agents will handle your live chat, help desk and social media. This will increase your sales and customer satisfaction scores. A team of dedicated agents will engage with shoppers to recover lost customers and convert them into sales. Your own dedicated team of customer service agents that generates profit for your company. Increase sales and conversion rates. Customer satisfaction is increased. You can provide 24/7 coverage in any language. 100% dedicated agents for you brand. You will work with highly-trained agents who fit your brand.

Yomdel is a conversation-management solution provider. Businesses can use our 24/7 managed conversation channels to nurture and convert prospects into high-value leads. Our live chat service is available 24/7 and delivers an 8-fold return on investment. We have a 95% customer satisfaction score. Facebook Messenger integration allows your customers to choose the best channel to communicate with you. Our integrated email response services ensure that your customers receive comprehensive service every day. Your customer is at center of everything we do. Knowing, nurturing, and serving your customers is key to growing your company. Yomdel is committed to achieving positive returns for all clients, with an average performance of 18:1 ROI. We create world-class CX by focusing on quality and enhancing your brand's reputation.

Give your website visitors the support that they require. Although live chat is a game-changer, it can be difficult to manage in-house. Businesses are increasingly realizing the benefits of live chat via their websites. Many have resisted using it because it is difficult to manage without incurring huge costs. Melu is changing all that. Melu can become part of your online team, converting more visitors into leads and selling to you. We also provide exceptional customer service. Our live chat operators are professionally trained and will engage with your clients like they are their own. We train our live chat operators to get to know your brand, values, and business. They will act as if they are part of your staff. Melu managed live chat is easy to set-up, cost-effective, and free to use. Melu serves clients in many industries including law, accounting, fashion, PR and hospitality, as well as property and education.

Outsource customer service such as tickets, live chat, voice calls, emails, and tickets. Hire chat agents and voice agents. For your startup or business, you can hire 24/7 custom-trained live chat agents. Hire outbound and inbound voice agents, and let us be your dedicated phone line. Our virtual assistants are able to do everything from data entry and back office work. HiredSupport is the best choice for startups and digital businesses looking to provide customer service 24 hours per day. We work with all major support channels. We help businesses with customer support, back-office processing, sales, and everything else. We are trusted by more than 100+ startups and businesses as their outsourcing service provider. Live chat is a great way to increase sales and customer satisfaction for you business. Our chat agents are experts in converting leads and keeping customers satisfied.

We help brands pioneer conversational commerce by integrating chat apps, shop systems, and bots into one intuitive design. Introducing charles: the conversational commerce suite designed for consumer brands. For brands that want to build relationships and talk with their customers. Beautiful and intuitive UI that integrates commerce backend with messenger API's. Your product catalogue and checkout experiences can be integrated into conversational journeys. Get opt-ins, create subscriber lists, and notify your customers about new campaigns, products, restock, or shipment tracking. We help you convert website traffic into meaningful conversations that result in higher conversion rates and lower returns. Chat can be used for retention as well as acquisition, according to our belief. Your best customers can have a personal concierge at scale without the need to log in. Integrate with your customers' daily routines. Messenger apps are now 20% more popular than Social Networks.

Our agents are available to engage your customers 24/7. We encourage them to chat, text or email, answer their questions and help them buy! You have full access to our chat software, so you can answer any chats or text messages whenever you wish. Our robust, enterprise-grade customer engagement platform and marketing analytics platform are available to all customers. You can view who is visiting your site, invite them chat or text, create skill groups and routing rules to your agents and departments, and view over 50 reports. Our highly skilled and professional agents can help you whenever you are not available. Never miss an opportunity to meet with a customer! To capture the attention of your website visitors, send personalized greetings and pop up invites. Be sure to include their history and interests. Customer feedback can improve customer satisfaction and the quality your agents' conversations.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

Rheobot offers live and automated solutions to customer engagement, lead conversion, and customer management on websites and social media platforms.

Xeno is a messaging platform that helps you to attract, convert and keep customers via live response. Xeno allows you to connect your team members with your customers. No matter what language. No matter what channel. It all boils down to attracting new leads and turning them into customers. Customer satisfaction is key.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.

B2Chat, a Web App software, allows businesses to provide faster and more efficient customer service via chat. You can quickly respond to customers, using the number of agents you need, and from the same location. B2Chats allows you to connect chats from Facebook Messenger, Instagram Messenger, LiveChat Telegram, and WhatsApp. Don't miss the opportunity to turn every conversation into a sale. You can redirect your communication channels and reply to all customers from one place. Pre-determined messages will improve your response time so that neither your team or your customers waste a minute. You can export advanced reports about your team's performance and review statistics to help you make better business decisions.

Leaders in WhatsApp customer service. Sparkcentral is a platform that enables innovative brands to improve customer service and efficiency. Our product roadmap is focused upon being the leader in advanced customer service solutions for WhatsApp and other asynchronous messaging platforms. Customer service SaaS platform for enterprises. Sparkcentral lets you manage all your asynchronous messages channels with virtual and human customer service agents. Sparkcentral offers a single workflow and a user interface that is easy to use for your customer service team. Global brands who launch WhatsApp use Sparkcentral as their preferred platform. Sparkcentral is a leader in the industry, revolutionizing how enterprises engage customers. Sparkcentral's goal is to create and enable exceptional customer experiences. We do this by completely reinventing enterprise customer service software.

Increase customer loyalty by using an AI-powered assistant who understands intent and provides quick and relevant answers, while gaining insights into customer behavior. Style Hoory according to your brand identity. Name your widget, choose one of the avatar options and set up the right color scheme. Your assistant can be trained to provide custom answers to the most popular customer questions through an intuitive dashboard. With the code provided, you can embed your widget on multiple websites. Collect information on your users and then share that knowledge with them to create a more personal experience. As a team, you can shape your AI customer service! Invite team members to chat directly with customers in your Inbox, create special task teams, and manage individual permissions easily. Your assistant can be trained to answer frequently asked question in the brand's voice. Hoory uses AI for linguistic and contextual similarities.

Live chat that sells for you. Live Chat is a customer support tool. We want to change your mind. Engage customers in real-time before they get stuck, or leave. Train bots to answer common customer queries. Target customers based on their behavior and history. Automate common scenarios to engage shoppers 24x7. You have the power to influence and help your customers throughout their buying journey. Every customer conversation is automatically enhanced with activity trails from the current session as well as historical transactions. It responds to customer queries within seconds. Features such as Proactive Messaging and Live Shopper Insights help to identify live shopping sessions that have the highest revenue potential. All of our powerful features can be accessed via a simple graphical interface. Zero programming skills required. Shopify's Deep Integration automatically powers your store as soon as the app is installed.