HiredSupport Description
Outsource your customer support needs, including live chat, ticketing, email, and voice calls. You can recruit live chat and voice agents who are available around the clock. Whether you run a business or a startup, you can engage in-house operators who are specially trained to provide live chat assistance. You can also hire both inbound and outbound voice agents, allowing us to serve as your dedicated call center. Additionally, our virtual assistants are equipped to handle back-office tasks, data entry, and various other support functions. Startups and digital enterprises rely on HiredSupport for comprehensive customer service, available 24/7. We are proficient in all primary support channels, assisting businesses in enhancing their customer support, sales, and back-office processes. More than 100 businesses and startups have placed their trust in us as their outsourcing partner for support services. Utilizing live chat can significantly boost your sales and elevate customer satisfaction for your business. With our exceptional chat agents, converting leads and ensuring customer happiness becomes a seamless process. Partner with us to elevate your customer engagement strategies and improve your overall business performance.
HiredSupport Alternatives
Dialpad Support
Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
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Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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LeadChat
Engage your hottest leads with actual live chat representatives. Statistics reveal that businesses lose around 63% of their leads from paid traffic sources. Imagine the possibility of tripling your conversion rate by revamping your live chat approach! Today's customers crave immediate assistance and genuine connections, which chatbots simply cannot provide. At LeadChat, our top-tier sales agents are available around the clock to foster stronger relationships and enhance your conversion rates. You benefit from the expertise of an in-house sales team without incurring the associated overhead or requiring significant infrastructure investments. Hot leads are fleeting; you can have live agents available to chat just four hours after signing up with LeadChat! Our agents engage with every chat request in under 10 seconds, matching the speed of a chatbot but delivering a personal touch. Gain access to an instantly deployable team of sales professionals, eliminating the time-consuming processes of recruiting and hiring. With 98% of your website visitors exiting without making inquiries, we ensure proactive engagement before they leave! Our service not only enhances customer experience but also significantly improves your bottom line.
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uContact
Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.
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Pricing
Pricing Starts At:
$175 per month
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
HiredSupport
Headquarters:
Pakistan
Website:
www.hiredsupport.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
HiredSupport Features and Options
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