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Average Ratings 0 Ratings

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features
design
support

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Description

We assist B2B SaaS companies in securing 25% more demos from their current website visitors without incurring additional advertising expenses. By enhancing demo bookings, businesses can witness an increase in sales-qualified leads exceeding 25% without the need to raise their ad budgets. Additionally, our services can double your website's conversion rates and improve the lead-to-sale conversion by 28% through better-qualified prospects. Our seamless CRM integration allows for timely action on leads, supported by over 1,100 integrations and a customizable REST API, ensuring compatibility with your existing systems. Consequently, our automation and integration solutions guarantee a smooth transition with minimal disruption to your daily operations, making the onboarding process exceptionally straightforward. With these enhancements, companies can focus on their growth while we streamline their lead management.

Description

Utilizing data-driven insights, this human-centric live chat service provides your sales team with highly qualified leads. By merging the capabilities of SmartChat with the nuances of human interaction, you can enhance your website's performance significantly. SmartChat effectively categorizes your audience and scrutinizes their behavior to pinpoint valuable prospects or those at risk of leaving. Our platform engages users in immediate conversations, purposefully designed to guide them through the sales funnel towards defined conversion objectives. The leads generated are either sent directly to your team or seamlessly integrated with your existing systems, leading to an average increase in conversion rates of 32%. Over 300 brands worldwide have experienced a transformation in their live chat functionality, turning it into a powerful tool for lead generation. The combination of human engagement and intelligent targeting works to elevate your digital conversion strategies. Additionally, a tailored knowledge base ensures that your brand's tone of voice is consistently reflected, providing a customer experience that aligns perfectly with your expectations and enhances brand loyalty. This approach not only drives conversions but also fosters lasting relationships with your customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Agile CRM Yes 
Docusign No 
Facebook Messenger No 
Google Analytics No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Insightly Marketing Yes 
Keap Yes 
LeadTrax No 
Mailchimp No 
Propertybase No 
Slack Yes 
Trello Yes 
Typeform Yes 
WhatsApp No 

Integrations

ActiveCampaign No 
Agile CRM No 
Docusign Yes 
Facebook Messenger Yes 
Google Analytics Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Insightly No 
Insightly Marketing No 
Keap No 
LeadTrax Yes 
Mailchimp Yes 
Propertybase Yes 
Slack No 
Trello No 
Typeform No 
WhatsApp Yes 

Pricing Details

$21.50 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chat Metrics

Founded

2015

Country

Australia

Website

info.chatmetrics.com

Vendor Details

Company Name

CommVersion

Country

United States

Website

commversion.com

Product Features

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication No 
Product Recommendations Yes 
Video Chat No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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