Best Live Chat Software for Intercom

Find and compare the best Live Chat software for Intercom in 2024

Use the comparison tool below to compare the top Live Chat software for Intercom on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    HubSpot CRM Reviews
    Top Pick
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    HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.
  • 2
    Facebook Messenger Reviews
    Messenger can turn conversation into customer loyalty. Messenger makes it easy to acquire customers by allowing people to take action right where they are spending their time. Messenger allows you to create a presence and allow people to browse your products or services and then purchase them in the conversation. Messenger can help you market your product or service to more people. Conversations create a meaningful connection between your business and customers, regardless of whether you're launching new products or increasing awareness. Customers can communicate with you on their terms by integrating Messenger into a customer service strategy. There's no need to wait on hold or keep your website open. Messenger is the best place to keep in touch with your agent and ask questions.
  • 3
    HubSpot Service Hub Reviews

    HubSpot Service Hub

    HubSpot

    $50 per user per month
    2 Ratings
    Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.
  • 4
    Mindsay Reviews
    Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.
  • 5
    User.com Reviews
    Top Pick

    User.com

    User.com

    $249.00/month
    10 Ratings
    User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -
  • 6
    Supportbench Reviews
    Top Pick

    Supportbench

    $35.00/month/user
    48 Ratings
    Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.
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    Zoho Desk Reviews
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    Zoho Desk

    Zoho

    $12.00 per user per month
    17 Ratings
    Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.
  • 8
    Zendesk Reviews
    Top Pick

    Zendesk

    Zendesk

    $5 per month per user
    20 Ratings
    Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
  • 9
    Front Reviews

    Front

    Front

    $19.00/month/user
    3 Ratings
    Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.
  • 10
    Kayako Reviews

    Kayako

    Kayako

    $9.00/month/user
    1 Rating
    Provide exceptional customer service in multiple languages via live chat, email and Facebook. For SMBs who want to quickly support customers via a fully integrated, cloud-hosted help desk. Kayako's helpdesk software has powerful, out-of-the box functionality that allows customer service teams to manage all requests and conversations. As you grow, support customers better and remain personal. Kayako's award winning helpdesk solution also includes live chat software to assist you in customer support. Kayako's live chat software allows you to offer a personalized, engaging chat experience 24 hours a day. Kayako's dashboard allows you to help customers on every channel in real-time. It's easy to customize our chat software and integrate it on your website, iOS or Android apps.
  • 11
    Howazit Reviews

    Howazit

    Howazit

    $150/month
    Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.
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    ServiceBell Reviews

    ServiceBell

    ServiceBell

    $500 per month
    Live video chat, screen takingover and user monitoring allow you to win more customers and provide better support. Get insight into the buying process of your customers. Receive notifications when customers visit high-value pages. You can chat live with customers 24/7. Learn how your customers found you site. Start the buying process with your customers personally. ServiceBell integrates seamlessly with Intercom to allow rich interactivity, including screen takeover and video chat. ServiceBell integrates seamlessly with Calendly, so customers can easily schedule a meeting with your team. Clearbit Reveal integrates with ServiceBell to notify you when high-value prospects visit your website. To learn how ServiceBell can empower organizations of any size to build better relationships and customers, request a demo today. ServiceBell works with any website, regardless of its framework or language.
  • 13
    HubSpot Customer Platform Reviews
    HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.
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    OutboundEngine Reviews

    OutboundEngine

    Elm Street Technology

    $199 per month
    Don't buy leads. Instead, build relationships. The people you know best will give you the best opportunities. You can build your reputation, fill your pipeline, and generate new business effortlessly. Your time is valuable. For other platforms, it takes 30 hours to get started. OutboundEngine is quick and easy to use. You'll also save time every week and month. We don't just provide a tool, we also take the marketing out of your hands. We create beautiful content that is timely and relevant to your industry. This will make you look great online and establish you as an expert. We put your business in front the right people every time, using the most effective marketing channels. You can instantly see who is engaging with your content, and respond instantly using our mobile app and custom response templates.
  • 15
    Ada Reviews
    Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).
  • 16
    Radiance Labs Reviews
    Get exceptional results with 95% open rate and 40% reply rate. For better results, send personalized, 2-way interactions to every message. Radiance platform was built for ecommerce. Integrating with your ecommerce platform allows you to set up personalized marketing notifications such as order status, delivery status, reorders, upsells, abandoned cart, and more. Your customers can place orders via SMS and FB Messenger with our revolutionary conversational checkout functionality. Radiance Conversation Builder allows you to create rich interactive conversations that engage customers, guide them in their interactions and build a relationship. You can either use one of our existing conversation templates, or create your own.
  • 17
    Rep.ai Reviews

    Rep.ai

    Rep.ai

    $2,500 per year
    AI can help you convert more traffic into pipeline. More. AI Live Chat can book meetings for your team, notify reps of traffic and talk to it. AI Intent identifies hot prospects for sales follow up on your website. AI Dialer improves cold call connections, and your callers are more efficient. AI-powered text, voice, and video can be used to engage and qualify each site visitor. Alert human reps to video call handoffs. Discover hot prospects to boost sales via multiple channels. AI-enhanced Cold Calling helps you reach more prospects in lesstime. Make more calls, increase awareness with voicemails that are pre-recorded, maintain strong connect rates with spam risk monitoring and develop your sales team on the virtual floor. AI can detect intent from web activity and other sources, such as dialer, CRM or connected sources. Build better lists, export or sync, and reach out with perfect timing to your ICP.
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