Kayako Description
Provide exceptional customer service in multiple languages via live chat, email and Facebook. For SMBs who want to quickly support customers via a fully integrated, cloud-hosted help desk. Kayako's helpdesk software has powerful, out-of-the box functionality that allows customer service teams to manage all requests and conversations. As you grow, support customers better and remain personal. Kayako's award winning helpdesk solution also includes live chat software to assist you in customer support. Kayako's live chat software allows you to offer a personalized, engaging chat experience 24 hours a day. Kayako's dashboard allows you to help customers on every channel in real-time. It's easy to customize our chat software and integrate it on your website, iOS or Android apps.
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Kayako Features and Options
Customer Service Software
Help Desk Software
Live Chat Software
Issue Tracking Software
ITSM Software
Kayako Lists
Kayako User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
'Powerful platform' with 'Professional services' Date: Jul 15 2020
Summary: Powerful service build customer loyalty. Free trial package is available. Secure and reliable software. Wonderful dashboard. The best part is it can be structured as per customer. Proactive messages helps to convert visitors into customers.
Positive: Kayako helps in building personal relationship with our customers that initially increases productivity. It's a customer service software. Helps team to achieve targets by getting more customers. Live chat support. Suggests helpful searches. Easy to use and implement.
Negative: Highly recommended software. Easy to use. No training required.
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