Business Software for Zendesk

Connect with your customers at no cost through Google. By utilizing a Google Business Profile (previously known as Google My Business), you gain access to much more than just a standard business listing. This complimentary profile enables seamless interaction with customers on both Google Search and Maps, enhancing your visibility. You have the opportunity to showcase your business's distinctiveness by uploading photos and sharing special offers, which can entice potential customers to choose your services repeatedly. Your audience is eager to reach out, whether it’s through phone calls, messaging, or posting reviews. With an expansion in transaction options, your potential to increase sales has never been greater. You can monitor various interactions such as clicks, calls, bookings, and follows, allowing you to understand customer engagement with your profile. Furthermore, managing these connections in a single, convenient location simplifies the process of tracking your business's performance on Google.

Standing watch, at your side. Intelligent security analytics for your entire organization. With SIEM reinvented for modern times, you can see and stop threats before they cause damage. Microsoft Sentinel gives you a birds-eye view of the entire enterprise. Use the cloud and large-scale intelligence gleaned from decades of Microsoft security expertise to your advantage. Artificial intelligence (AI) will make your threat detection and response faster and more efficient. Reduce the time and cost of security infrastructure setup and maintenance. You can elastically scale your security needs to meet them, while reducing IT costs. Collect data at cloud scale - across all users, devices and applications, on-premises or in multiple clouds. Using Microsoft's unparalleled threat intelligence and analytics, detect previously discovered threats and reduce false positives. Microsoft's decades of cybersecurity experience allows you to investigate threats and track suspicious activities on a large scale.

Noysi makes communication easier and more efficient between team members, employees, customers, agents, consultants, and other providers. Real-time conversations in open, private channels. Messages 1 to 1. Storage Unlimited cloud storage where all files can be encrypted and secured. A Task Manager that organizes your projects quickly. Video calls, screen sharing, broadcast, 1 to 1, and group calls. An index browser is divided into messages, members and channels, files, and files. ALL at once. App integrator to be able to use all of your existing tools in Noysi. You can organize your company into departments, teams, or projects. Open channels, private groups, and 1 to 1 messages are all options for communicating. You can invite unlimited partners. Noysi offers a task manager that allows you to manage your projects.

Ecosia transforms everyday searches into real environmental impact by dedicating all profits to climate action initiatives. A major portion of those funds goes toward planting diverse, native tree species in communities around the world. The platform is built around transparency, offering monthly financial updates so users can see exactly where their contributions go. Privacy is a core value, meaning data collection is minimal and never exploited. Ecosia’s AI tools are developed to be energy-efficient, reducing their environmental footprint while still delivering accurate results. Because the organization produces more clean energy than it consumes, every search effectively promotes renewable power. With millions of users contributing to over 244 million trees planted, its community continues to grow rapidly. Ecosia makes it easy for anyone to take positive climate action simply by browsing the internet.

Establish a fully operational contact center from the ground up in just a few hours while integrating cloud functionalities with your existing on-premises hardware. Transition seamlessly from outdated systems to cloud solutions overnight with Ozonetel, where our product specialists will thoroughly assess your needs before suggesting a tailored solution that aligns perfectly with your business objectives. Efficiently unify and automate both digital and voice communication channels, utilizing top-rated dialers to enhance the management of inbound leads and streamline outbound campaigns. You can set up a comprehensive call management system in 24 hours or even less, offering extensive inbound, outbound, and blended call center options. At Ozonetel, we provide secure cloud communication solutions that enhance the customer experience while reducing overall costs for contact centers. Renowned for pioneering the first cloud-based customer experience platform in India, we continue to distinguish ourselves through unmatched customer support and relentless innovation in AI technology. Our commitment to excellence ensures that we remain at the forefront of the industry, constantly evolving to meet our clients' needs.

My Country Mobile offers low-cost, easy-to use VoIP solutions that are excellent. Enjoy the following features with a 30-day, risk-free trial of our premium VoIP phone system. Our mission is to enable families and friends to stay connected across borders by leveraging technology and intelligence. We aim to empower personal and professional connections with ease and efficiency. Our team has a wealth knowledge and expertise that allows us to deliver high quality results and exceed clients' expectations. We look forward to expanding our portfolio and growing. My Country Mobile, with its tens of year's experience in developing technologies and solutions that facilitate communication and sharing for businesses and individuals worldwide, has been a leader in the development of these technologies and services.

1stContact.ai revolutionizes CRM for SMBs by bringing together sales, marketing, and customer support tools into one seamless, AI-powered ecosystem. Its built-in assistant Jenny acts as your voice-enabled business co-pilot, automating tasks, managing pipelines, and launching multi-channel campaigns effortlessly. The drag-and-drop pipeline interface lets teams visualize deals in real time, while AI-powered lead scoring prioritizes prospects most likely to convert. Users can build websites, forms, and sales funnels with ease, supported by robust marketing automation that nurtures leads 24/7. The system also integrates natively with tools like Zapier, Stripe, Shopify, and Salesforce, ensuring your data flows smoothly across every touchpoint. 1stContact.ai includes advanced features like reputation management, unified messaging, and course creation to help businesses expand their offerings. Flexible pricing plans—from a free starter package to a fully white-labeled enterprise solution—make it accessible to teams at every stage. By combining automation, analytics, and AI, 1stContact.ai turns complexity into clarity for growing businesses.

Elvan is a platform designed to gather customer feedback and insights, specifically tailored for SaaS and ecommerce teams to effectively capture valuable feedback and convert it into straightforward, actionable insights. Teams are enabled to gather NPS, CSAT, CES, and targeted micro-surveys during crucial moments like post-checkout, in-app actions, or through email outreach. Leveraging AI, Elvan analyzes qualitative feedback, uncovers recurring themes, identifies potential churn risks, and reveals opportunities for growth—all without the need for manual tagging or cumbersome spreadsheet management. Featuring an easy setup, adaptable survey triggers, and real-time dashboards, Elvan empowers teams to comprehend customer behavior and respond swiftly to what truly matters. This platform is designed for teams that prioritize meaningful insights over superficial metrics, ensuring a focus on genuine customer engagement and satisfaction. Ultimately, Elvan streamlines the feedback process to enhance decision-making and drive business success.

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

bLoyal is a cloud-based loyalty and rewards platform that integrates with point of sales (POS) systems as well as eCommerce solutions. bLoyal can be used by small and large companies from different industries. Using bLoyal, users can create different buyer programs, offers, promotions, and loyalty points. Tiered award programs and other options are also available. bLoyal offers 360 CRM, which connects customers' reward points and purchases in a single profile.

WorkflowMax is a cost-effective, feature-rich solution that can help you increase project profitability. WorkflowMax is a cloud-based online workflow and job manager product from Xero. It has been used by more than 10,000 companies. These include time tracking, quoting, streamlined billing, job management, insights and reporting. WorkflowMax is ideal for creative agencies, engineers, surveyors and lawyers, IT companies and construction firms, consultants, and anyone who bills time.

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

Lokalise (Translation Management System) is a tool that allows teams to automate, manage, and effectively translate content. It was created as an alternative to expensive and outdated tools, with a clear focus removing the hassle of localization. Lokalise allows you to manage software translations for any type of software, such as mobile apps (iOS and Android), websites or digital content. Lokalise allows you to: - Translate your localization files. - Manage all of your software localization projects from one place. - Add contextual information (screenshots), to translations. You can see in real time how the translations will look in your web browser or mobile app. Lokalise translators can provide professional translations or you can use machine translation.

Hippo Video is a next generation video marketing platform for businesses. Hippo Video enables in-video and hyper video personalization for sales outreach and marketing automation workflows. Hippo Video offers custom workflows for customer support, marketing, email campaign, and sales. Hippo Video is your one-stop video solution. It provides deep user insights that allow you to attract more qualified leads and close more deals. Hippo Video is used by more than 5000+ businesses around the world.

Enhance your customer communication by adding a personal touch, which can significantly improve satisfaction through the use of live chat. Crisp goes beyond mere chat software by streamlining all aspects of your customer interaction into a single platform. Your customers will enjoy a fantastic experience with a collaborative inbox, allowing you to address inquiries from website visitors with ease while simultaneously cutting costs using our live chat application! Research indicates that visitors who engage through chat support are more inclined to complete a purchase. With our complimentary chat solution, you can implement automated messaging that fosters proactive customer service, transforming casual visitors into potential clients. If you believe CRM software is solely about managing contacts, it’s time to shift your perspective. Crisp CRM offers a wealth of features that extend far beyond basic functionality, providing small businesses with tools to automate mundane tasks, enabling them to secure more deals. With Crisp, you can funnel more high-quality leads into your sales pipeline efficiently and effectively. This not only enhances operational efficiency but also ensures your business is well-equipped to thrive in a competitive market.

Device Magic is a mobile form software and data collection app that replaces paper forms with mobile forms. Build your digital forms using our simple drag-and-drop online form builder. Transmit accurate data from the field to your office in real time You can collect data using your mobile devices even if you don't have an internet connection. You can deliver data in any format you prefer. Integrate with your existing business tools, such as Box, Slack and SQL, OneDrive, Zapier, and many more.

Rublon allows your workforce to securely connect to your organization's servers, networks, and applications. Multi-factor authentication makes it easy to protect your data and comply with data protection regulations such as GDPR. Rublon can be deployed across your organization, enabling multi-factor authentication (MFA) for all cloud apps, VPNs servers, workstations, on-premise and internal apps.

Incorporate messaging features into your website, mobile applications, and social media platforms to allow customers to connect with you instantly. Today’s customers anticipate exceptional service across all avenues of communication. By utilizing messaging, you can facilitate personalized and engaging interactions that keep the lines of communication open. With Zendesk, you can implement messaging effortlessly or tailor it to suit your specific requirements. This approach ensures that conversations flow seamlessly across various channels, eliminating the need for customers to repeat their inquiries. Empower customers to handle more tasks independently through the use of bots and integrations, while allowing agents to step in only when their expertise is required. Leverage customer insights to craft interactive conversations that cater to individual preferences. The Answer Bot offers two distinct methods for assisting customers, ensuring they can receive help even outside of agent availability, all without the need for coding, and with complete customization options. Furthermore, by integrating messaging and live chat features into your digital platforms, and capitalizing on customer engagement through social media channels like WhatsApp or Facebook, you can provide immediate support that enhances customer satisfaction and streamlines communication.

Faster, Smarter Growth. Kizen helps companies grow faster and work smarter by leveraging cutting-edge technologies like intelligent automation, digital assistants, big data, and AI. Our next-gen software platform with Zoe, the world’s smartest digital business assistant, supercharges productivity and accelerates profitable growth. Marketing with Zoe - Marketing with Zoe lets teams effectively target their entire addressable markets with hyper-personalization to convert more buyers into loyal customers. Sales with Zoe - Sales with Zoe helps close deals faster by giving every team member useful insights and serving as an intelligent personal assistant for time-consuming tasks. Experience with Zoe - Experience with Zoe is the best way to manage all your interactions in one place, gain insights into client experiences, and pinpoint areas for improvement to maximize customer value. Insights with Zoe - Insights with Zoe (Beta) delivers actionable, decision-grade insights through dashboards, reports, and alerts. Data with Zoe - Data with Zoe is the smartest place to store all your most important data, allowing even the most complex businesses to deploy an intelligent, unified data platform in days.

Discover a single platform that streamlines all your integrations effortlessly. With Pabbly Connect, you have the power to establish automated workflows that facilitate data transfer among your preferred applications and services without any manual intervention. This versatile tool is compatible with a wide range of popular applications in various domains, including CRM, Marketing, E-Commerce, Helpdesk, Payments, Web forms, and Collaboration, among others. Setting up Pabbly Connect is a breeze, taking less than five minutes to complete. Just follow three straightforward steps, and you won’t need to install anything! Begin by selecting and authorizing the applications you wish to connect. Customize your synchronization by incorporating filters, actions, and field mappings to suit your needs. Once you’ve set everything up, you can sit back and relax while Pabbly Connect handles the rest, granting you more leisure time. If you’re not particularly tech-savvy, don’t worry! Pabbly Connect’s user-friendly interface allows anyone to effortlessly create automated workflows tailored to their requirements. Get started with your synchronization today!

Consumers prefer genuine interactions over impersonal marketing messages. Emotive empowers eCommerce brands to build personalized connections with their customers through conversational texting, making it the first and only platform dedicated to human-to-human marketing. Shoppers are not interested in automated marketing; instead, they seek real salespeople who can assist them in discovering the ideal products. Our dedicated team engages with your website leads via text, focusing on boosting both conversions and customer trust. People desire communication with other people, steering clear of bots and generic marketing efforts. Once you establish campaigns, our human-verified AI efficiently handles the rest. The key to our success lies in combining real human agents with AI capabilities. Our unique technology equips sales representatives to promptly respond to inquiries, present special offers, and accelerate conversion rates. Additionally, you can monitor sales and extract data from various eCommerce platforms like Shopify, Magento, and BigCommerce. Conversations can easily be directed to your customer service platforms, such as Zendesk, Gorgias, or Slack, ensuring seamless communication. This innovative approach not only enhances customer experience but also drives business growth in a rapidly evolving digital landscape.

Clipchamp's free webcam recorder, compressor, converter, and converter will help you create stunning videos today. Our popular and well-loved free video editor makes it easy to create beautiful videos in no time. Clipchamp is the perfect place to start if you want to save time uploading, save money on storage or create a whole video from scratch. Clipchamp allows you to be inspired, but not tied down. Our video templates offer the best of both worlds. They include ready-to-use templates that can be used for everything, from wedding video inspiration to ads. You can also customize each template with a flexible editor that allows you to make it your own. We have everything you need to create videos for your social media ads, corporate slideshows or cinematic presentations, as well as videos for your best friend's wedding. You can pick and choose from our extensive audio and video stock library. We believe great videos are a mix of stock and custom content. This is why we have a unique editor experience.

EveryDay Voip combines phone, video, meetings, and messaging into one reliable PBX system. Our service is designed to keep you connected to your clients from anywhere in the world. It also gives you the freedom to run your business as you please. You can install our apps on your tablet, smartphone, or desktop and enjoy HD-quality web and audio with one-click functionality. Collaboration is made easy with unlimited SMS, team messaging, and more. Next-generation voice services are scalable, secure, and easy to use. EveryDay Voip is a leader in international carrier services. EveryDay Voip offers the best international wholesale solutions to all communication service providers worldwide, with over 1000+ interconnects that range from PTT's and Mobile Network Operators to VoIP suppliers in-country. To ensure proactive dominance, bring to the table win-win survival strategies.

Helpjuice is an innovative software designed to serve as a comprehensive knowledge base, allowing organizations to consolidate all their information within one user-friendly platform. This online tool empowers users to independently find answers, clarify uncertainties, and address problems without needing to reach out to customer support. Among its standout features are smart instant search capabilities, detailed analytics, visual data representation, a content library, efficient data management, and document tagging and organization, among others. Additionally, Helpjuice is tailored to enhance the overall customer experience by streamlining access to information.

NiCE CXone Mpower is a comprehensive AI platform built to transform customer experience operations. It brings together automation, agentic AI, analytics, and orchestration into one unified CX solution. The platform is designed to move organizations from reactive service to proactive, AI-driven engagement. AI agents handle customer intents end to end, reducing effort for both customers and agents. NiCE synthesizes real customer conversations to identify high-impact automation opportunities. Its cloud-native architecture supports scalability, reliability, and enterprise-grade security. Businesses can integrate their existing tools using low-code and no-code capabilities. Real-time and historical insights help leaders make faster, data-driven decisions. The platform supports voice, digital, and self-service channels with AI-enhanced interactions. NiCE CXone Mpower enables organizations to deliver consistent, high-quality experiences at scale.