Business Software for Zendesk

Digital signage can be made to work without any effort. Fugo is a simple digital signage software that takes all the hassle and expense out managing your screens and content. Any screen can deliver enterprise-level performance and service. You think you can't run digital signage on consumer-grade devices? You might be wrong. To run powerful digital signage displays, you don't need fancy screens or high-end media players. A stable, strong platform is all you need. Fugo allows you to transform any TV into high-performing digital signage. Digital signage is difficult for you? Fugo is not the answer. Fugo digital signage software is intuitive and easy to use. No IT expert? No problem. No problem. Upload your content or create something new in our design studio using apps and premade customizable templates. Buh-bye expensive design budget.

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

Zoho Marketing Automation helps businesses manage and automate their entire marketing journeys from lead generation to revenue. It unifies data, supports multichannel engagement across email, SMS, WhatsApp, social media, and webpages, and simplifies campaign creation with a drag-and-drop builder.

Create, organize, and scale your Partner Ecosystem fast with Kiflo, an easy-to-use Partner Platform designed specifically for SMBs. In one centralized hub, you can: ✔️ Submit & track leads ✔️ Register deals ✔️ Customize partner portals ✔️ Automate reward calculations ✔️ Assign & streamline daily tasks ✔️ Share assets with your partners & team members ✔️ & much more! Whether you are just launching a new program or have a mature partner ecosystem, Kiflo is made for you.

Design your own workspace that evolves alongside your business by integrating interconnected tools without the need for coding. As your organization changes, traditional tools often fall short, leading to tedious migrations to newer solutions. This transition can be both challenging and time-consuming. Fibery offers a dynamic work management platform that grows with your company and replaces the need for multiple tools. In just minutes, you can craft a custom application tailored to your needs. Fibery is perfect for those who enjoy creative problem-solving, allowing you to design apps using types, formulas, action buttons, and various views. By linking these applications, you can establish a unified workspace that caters to every role within your organization. Visualize your workflows using Tables, Boards, Timelines, Charts, and Canvases, all while tracking everything from a single location. Engage in writing, planning, tracking, connecting, and collaborating to accomplish your goals seamlessly within one platform. Organize your tasks freely and without limitations, combining Documents, Boards, and Charts as you see fit. Collaborate in real-time on documents, allowing for comments, mentions, and even the creation of new entities directly from the text, fostering a more integrated and efficient workflow. This flexibility not only streamlines operations but also empowers teams to work more effectively together.

EcoReturns by Saara enables eCommerce businesses to reduce returns by an average of 30% using AI-ML-powered technology. With features such as returns analytics dashboard, incentive engine, risk assessment, and more sellers get to make data-driven decisions to reduce returns and drive the bottom line. EcoReturns lets sellers reduce their carbon footprint by focusing on returns prevention rather than returns management alone. What do you get? -Improved order quality -A reduced return rate -Enhanced customer experience with a fully branded portal -Actionable insights from returns analytics -Revenue protection through intelligent exchange options and an incentive engine -Ease to meet sustainability goals

Take control of your messaging once again with Franz, the all-in-one app designed for platforms such as WhatsApp, Facebook Messenger, Slack, and Telegram, among others. This versatile application accommodates a wide range of both personal and professional messaging services, including WeChat, Google Hangouts, and Skype, ensuring that you stay connected no matter the context. Whether you’re simply catching up with friends or overseeing a customer support team, Franz has everything you need to streamline your communication. With Franz, you can effortlessly manage conversations across multiple platforms, making your messaging experience more efficient and organized.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

VideoAsk empowers businesses to create impactful interactions by utilizing the engaging nature of video communication. By fostering face-to-face connections with your audience, you can enhance your business relationships significantly. This innovative tool personalizes business interactions through video, establishing a sense of trustworthiness that is essential in today's market. With VideoAsk, you can engage asynchronously with both users and prospective clients; simply activate the platform, record your questions, and share the link effortlessly. It's that straightforward. Participants have the option to respond through various formats, including video, audio, and text. If you wish to continue the dialogue with someone, just click reply to keep the conversation flowing. Every interaction is automatically recorded, transcribed, and organized for your convenience. Customers can answer in whichever format they prefer—be it video, audio, text, or multiple-choice inquiries. Additionally, VideoAsk streamlines your processes by offering features like calendar scheduling, payment processing, file uploads, and Net Promoter Score (NPS) responses. In a world where business knows no borders, VideoAsk allows you to connect face-to-face with your audience, no matter their location. Embrace the power of video to transform your business interactions today.

The interview scheduling automation platform for HR teams, recruiters, customer success, and sales teams. Over 180,000 companies rely on Cronofy's ATS friendly integrations and APIs to achieve frictionless scheduling at scale. Connect Google Calendar, Apple Calendar, Office 365, Outlook.com, and Microsoft Exchange to sync calendar events across different people and even calendar services. Streamline hiring workflows with candidate self scheduling links and automations that are trigged based on actions from within your ATS. Cronofy integrates with over 70 ATS providers, making it a perfect extension to your teams hiring workflow.

Supademo help teams demonstrate products more effectively with beautiful AI-powered interactive demos. Over 10,000 users across 75+ countries use Supademo to accelerate deals, drive adoption, and enable customers across sales, customer success and marketing. Features you'll love: - Web, Mobile, or Desktop Demos: Say goodbye to scripts, re-recording videos, or screenshots with no context. Create demos and walkthroughs for your entire stack. - Blur, Crop and Annotate: Easily redact any sensitive information directly within the editor. - Zoom and Pan: Enable viewers to zoom into specific areas on the screen to narrow their focus. - Multi-demo Showcases: Showcase complex features by grouping multiple Supademos into a single link or embed. - Gated Demos: Capture email leads or limit demo access using passwords. - Demo Branching: Allow viewers to choose their own journey with multi-flow chapters. - AI Voiceover and Text: Overlay synthetic, AI-powered voices to any Supademo. Bulk rewrite text hotspots based on your prompt and context.

Verifast AI is an innovative platform designed for AI agents that empowers eCommerce and direct-to-consumer brands to boost sales, streamline customer support, and gain deeper insights into their clientele. Our AI chatbots are ready to use immediately, requiring no programming or flow creation, and they adjust to individual customer interactions in real time. Sales and support functions are consolidated into a single chatbot that can be accessed on your website, WhatsApp, or any preferred communication channel. With this versatile tool, you can capture leads, address customer inquiries, and assist users throughout their shopping experience. Among its built-in features are: – Real-time product suggestions and guided shopping experiences – Intelligent nudges at checkout to minimize cart abandonment – Automated replies for tracking orders, processing returns, and managing cancellations – Customizable communication style, user interface, and bot behaviors tailored to your brand identity – Lead synchronization and an analytics dashboard to monitor customer interactions and sales effects. The platform accommodates over 125 languages and integrates effortlessly with Shopify, CRMs, logistics, and various marketing applications. A 7-day free trial is available for those interested in exploring its capabilities further.

UnleashX is an AI Employee platform designed for businesses where phone conversations are the primary driver of revenue, retention, and customer relationships. It lets teams deploy smart, voice-based AI Employees that engage callers naturally while handling the operational work that each interaction demands. With UnleashX, companies can put on autopilot their outbound prospecting, inbound query handling, policy renewals, scheduled follow-ups, debt collection calls, appointment confirmations, and new customer onboarding. These AI Employees never clock out, giving businesses the ability to stay responsive at scale without expanding their headcount. The platform ships with a no-code builder that puts deployment in the hands of operations teams, not developers. Each AI Employee can be configured for tone, pacing, conversation structure, and decision logic all through a simple visual interface. Under the hood, the conversational engine processes natural speech in real time, picks up on context shifts, and responds with the calm consistency of a seasoned human agent. Throughout every call, the AI Employee gathers information, resolves common queries, moves customers toward clear outcomes, and simultaneously pushes data to connected systems so nothing needs to be done manually once the call ends.

Highrise is a customer relationship management tool that helps individuals keep tabs on their interactions with clients while also overseeing the progress of deals and connections. Users can seamlessly import their contact lists from platforms such as Outlook, Gmail, and Excel. Additionally, Highrise allows for the inclusion of notes and remarks within each contact's profile. The platform also offers task management capabilities, enabling users to generate tasks, set reminders for various projects, and organize tasks by company, contact, or project. This comprehensive approach ensures that users can maintain effective communication and organization throughout their professional engagements. The user-friendly interface makes it easier for teams to collaborate and stay aligned on their goals.

ScreenCloud, a cloud-based digital signage platform, makes it easy to upload images, videos and social media content to any screen. ScreenCloud is compatible with Amazon Fire TV Stick, Android TV, Google Chromebit, and Chromecast. It allows you to share company news on any tablet, tv, or tablet. Features include multi-screen support, media library, media RSS, digital media management, remote control and mobile and website integration, noticeboard and video support and streaming, content store and widget store, automatic player upgrades, and many more.

FullContact is a real-time, privacy-safe Identity Resolution company building trust between people and brands. We deliver the capabilities needed to create tailored customer experiences, improve ad targeting and measurement as well as improve identity verification and fraud solutions by unifying data and applying insights in the moments that matter. FullContact provides the data + intelligence you need in your platforms to accurately identify people and optimize experiences—while putting privacy and security first.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

Zoho Inventory is the best inventory management software. Make your business more efficient with Zoho Inventory. Zoho Inventory allows businesses to optimize inventory and order administration through features like multi-channel selling and shipping integrations. It also offers inventory control and inventory control. Zoho's iOS App allows users to stay connected and receive real-time order status updates.

AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.

LeadMaster is an all in one customer relationship management (CRM), and lead management software solution. LeadMaster is a powerful tool that supports sales and marketing teams. It offers a variety of tools to capture, follow-up, and/or track leads. LeadMaster is a suite of integrated modules that can be used to automate and streamline email marketing, CRM and sales force automation.

UpKeep is a mobile-first software for facilities and equipment maintenance that is trusted by some the largest companies in the world. UpKeep allows asset and facility management teams to get better data and collaborate seamlessly to improve productivity. It includes tools to create work orders on the go, keep track of all current or upcoming work orders and monitor the health of locations.

Sugar Sell stands out as a distinctive Customer Relationship Management solution, offering a wide array of features such as sales-force automation, marketing campaigns, customer support, collaboration tools, mobile accessibility, social CRM, and comprehensive reporting. By utilizing Sugar Sell, both individuals and teams can reclaim valuable time that can be devoted to enhancing project focus and engaging more effectively with customers, ultimately driving increased sales. Experience the advantage enjoyed by leading brands by trying Sugar Sell today. Unlike other customer management software, Sugar Sell guarantees an exceptional user experience that sets it apart. Recognized as a four-time winner for satisfaction, reliability, and technical support in PCMag’s Business Choice Awards, Sugar is a trusted choice among businesses. The true strength of our platform lies in the narrative it crafts—one that encompasses your customers, your business, and its future trajectory. When you seek to equip every employee with timely and relevant information, Sugar Sell emerges as the ideal customer experience solution, anticipating needs even before they arise. Additionally, embracing this innovative platform can lead to transformative outcomes for your organization.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Arena PLM helps high-tech, medical device, life science, and aerospace and defense companies design, produce, and deliver innovative products quickly. Arena enables every participant throughout new product development (NPD) and new product introduction (NPI) to collaborate more effectively while ensuring regulatory compliance with FDA, ISO, ITAR, EAR, and environmental requirements.

VICIdial is an open source Enterprise-level Contact Center solution that is used by thousands of companies in more than 100 countries. It is free to anyone to use and has no per-user licensing fees. VICIdial allows agents to handle both outbound and inbound calls. It also has the ability to do manual and predictive outbound list dialing. It can handle inbound emails as well as customer chat sessions via the website from the same agent screen. It offers over 2,000 features and many options to manage different customer interactions. You will also find a variety of reporting options to help you manage your contact centre.