Business Software for Zendesk

Drop Authsignal into your identity stack to secure customer journeys and deliver world-class user authentication experiences. Focused on enabling product and fraud teams to orchestrate customer journeys and mitigate fraud, Authsignal makes it easy to deploy passkeys. Delivering class-leading drop-in authentication experiences, product teams leverage Authsignal to drop authentication (Passkeys, push, SMS authentication) challenges anywhere in the user experience. Seamlessly authenticate identity, secure customer journeys, and protect customer data with a unified customer experience. Gain a single view of customer activity and stream identity data with audit trails. Passkeys, CIAM, IAM, Authentication, Passwordless Authentication, Multifactor Authentication, Passkey

Understand your clientele and expand your enterprise with Insightly. This robust and user-friendly customer relationship management platform caters to small and medium-sized businesses, empowering teams to boost sales, cultivate connections, and complete projects punctually. It features seamless integrations with popular applications like Gmail, Office 365, and MailChimp. Additionally, Insightly provides essential tools that assist organizations in overseeing contacts during the sales process, managing customer relations, and keeping an eye on their sales pipeline, among various other functionalities. By leveraging Insightly, businesses can enhance their operational efficiency while improving customer satisfaction.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

Minimize lost opportunities by engaging in the right tasks with the appropriate individuals. Leveraging automated tools, from interpreting buyer signals to establishing effective sales cadences, can significantly boost your deal closures. To enhance your email experience, consider acquiring the essential features for Gmail or Outlook. Cirrus Insight offers a comprehensive solution that seamlessly integrates with Salesforce, bringing all necessary information directly to your inbox. By incorporating a bit of automation into your sales workflow, you can bypass the tedious task of manually documenting activities in Salesforce. The repetitive nature of data entry, copying, pasting, and navigating between various applications can be a significant drain on your efficiency. By optimizing your time, you can focus on high-value activities rather than being bogged down by administrative tasks. Managing your CRM shouldn't feel like a burden slowing you down; with Cirrus Insight, you can gain the flexibility and time needed to refine your sales strategy and connect with a greater number of potential customers. Updating your Salesforce activities can consume a lot of your time, especially when trying to follow up with leads that may not be immediately interested in making a purchase, thus highlighting the need for a more efficient approach.

As the foremost open-source content management system, we empower innovative digital experiences that engage audiences on various platforms. Recognizing the diverse requirements of users, Drupal enables the development of customized environments amid a sea of generic options. It's the preferred choice for the media and publishing sectors, allowing creators to craft captivating multi-channel interactions that resonate with their audiences no matter where they are. Enhanced security is guaranteed through a solid architectural foundation and a committed security team. Additionally, our vibrant community fosters consistent updates and continuous advancements, ensuring the platform remains at the forefront of technology. With an API-first approach, Drupal boasts a rich ecosystem of themes and integration possibilities, making it a versatile tool for developers and organizations alike. This flexibility not only enhances user experience but also encourages collaboration across different sectors, amplifying the impact of your digital presence.

An agile planning and tracking tool. Zoho Sprints is an agile tool that's clutter-free and allows you to be ready for change while still delivering great products on time. Plan to adapt to change. To deliver incremental value, break down your work into user stories. Get early feedback to ensure that you ship products that customers actually want. Ship quickly. Ship immediately Our release reports will help you plan your releases and keep track of your progress. Our Jenkins integration and release management module will ensure that nothing gets lost. You can track your progress on the board. You can track the progress of your sprints using the Scrum Board or Sprint Dashboard. You can customize your workflow to meet your team's needs and dive into contextualized swimlane views. Collaboration with cross-functional teams is a key virtue of agile teams. Teams can use the status timeline to identify bottlenecks and foster a culture of continuous improvement.

WeChat provides a versatile platform for messaging and sharing photos and videos, allowing you to connect effortlessly with loved ones no matter your location. With WeChat, you can quickly reach out to friends by searching for them using their WeChat ID or phone number, and once your connection request is accepted, chatting can commence right away. On Moments, users have the opportunity to post and share their cherished moments through photos and videos, while also keeping up with what their friends are sharing. Engage with friends and family in real time with WeChat's instant video and voice calling features, which are available for both one-on-one and group conversations. If you find it difficult to convey your feelings through text, you can always send a playful sticker to brighten up your chats. The Sticker Gallery, curated by skilled artists worldwide, offers a wide array of free stickers for users to download and send, making conversations even more enjoyable. Explore and choose your favorite stickers today to enhance your interactions with friends! Plus, WeChat continually updates its features, ensuring a dynamic and engaging user experience.

Resemble AI is a complete generative AI security platform built to help organizations generate, verify, and detect synthetic media across audio, image, and video content. The platform combines deepfake detection, voice AI generation, watermarking, and media verification into one unified security solution. Resemble AI provides multimodal detection tools that analyze uploaded files and deliver detailed explanations about potential deepfake indicators and authenticity concerns. The platform supports voice synthesis and voice cloning technology while applying secure watermarking during the content creation process to improve traceability and provenance. Organizations can use Resemble AI to protect media assets with invisible and durable watermarks that remain attached to files even after distribution. Its detection models are trained to identify deepfakes created by more than 160 generative AI models across formats such as WAV, MP3, FLAC, WEBM, M4A, and OGG. Businesses can deploy the platform either on-premises or in the cloud depending on security, compliance, and operational requirements. Resemble AI supports use cases including executive impersonation detection, identity verification, dispute validation, voice agent security, media watermarking, and fraud prevention. The platform also includes products such as Chatterbox, DramaBox, Resemble Detect, and Resemble Watermarker for AI voice generation and media protection workflows. Designed for enterprises and developers, Resemble AI helps organizations secure digital content and reduce the risks associated with deepfake attacks and synthetic media fraud.

Emailable has merged Blaze Verify and TheChecker to become Emailable. The most cost-effective way to reach your audience with email checks. It is not enough to send emails. They must be delivered. The most reliable and cost-effective email checker to improve your deliverability and increase the ROI of your email marketing campaigns. Clean up old lists, keep them healthy, filter out spam emails. We have you covered with our many solutions. Our bulk email verifier will help you improve campaign performance and deliverability in no time. You can reduce bounces by removing spam emails from your list. Your email deliverability can be improved by as much as 99% Our APIs allow you to add email validation features into your own apps. Monitor will take care of the list cleaning and put it on autopilot. Your lists will automatically be synced and reverified each day. Only include addresses that are deliverable on your list. Our custom configurations allow you to choose which emails should be removed from your email list. Secure inbox placement and improved deliverability.

Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.

Discover the email solution tailored for dynamic teams seeking efficiency. We understand the challenges of finding an affordable yet effective email service, and Mailjet emerges as the ideal choice for your requirements. Our cutting-edge features empower your business growth while remaining budget-friendly. With our user-friendly email editor, Passport, you can effortlessly design stunning, responsive emails in just a few clicks. Choose from our extensive collection of free email templates or unleash your creativity by designing from scratch. Enhance teamwork with Mailjet’s Collaboration Toolkit, allowing real-time collaboration on the same email template or campaign, thus boosting your team's productivity. Significantly reduce feedback loops with our commenting and approval workflow, enabling quicker turnaround times. Tailor each email using the customer data you gather and segment your contact list to ensure the right content reaches the appropriate audience. It’s simple to make every recipient feel valued and recognized. Furthermore, analyze the effectiveness of your campaigns with real-time statistics provided for each sending, helping you refine your strategies for even better results. With Mailjet, achieving email marketing success becomes not only possible but also straightforward.

LoginRadius allows businesses to provide a pleasant customer experience without compromising security. Companies can use our customer identity platform to offer a simplified login process, protect digital accounts, and comply with data privacy regulations. LoginRadius has over 3,000 users and 700 million monthly visitors worldwide. Registration services, adaptive security, integrations with third-party apps, and customer insights are some of the key platform features. Gartner, KuppingerCole and Computer Weekly have named the company an industry leader in customer identification and access management (CIAM). Microsoft is a major technology investor and partner. LoginRadius has its headquarters in Vancouver, Canada. There are additional offices in Toronto, USA and Australia. LoginRadius Services: API Authentication OAuth Data Management Secure Login One Sign On SAML SSO Sign up for social media Two Factor Authentication

The backbone of revenue management lies within a central nervous system that ensures no revenue signal goes unnoticed. By delivering the appropriate data to the right individuals at the precise moment and location they require it, you empower them to excel in their roles. It is crucial to stay informed about significant developments, whether it's tracking leads, closing deals, or handling cases. Provide your team with the necessary insights and direct them towards the most effective actions. Integrate your workflow with platforms you already use, such as Slack and MS Teams, allowing seamless search, access, and editing of your CRM. Understand critical metrics, monitor team activities, and step in to provide coaching as needed, while also measuring performance and assessing the impact of vital initiatives. Troops alerts you instantly about events that could significantly influence revenue, simplifying the process for teams to identify and execute the right actions promptly, regardless of the device in use, enabling peak performance. Furthermore, Troops streamlines routine tasks for customer-facing teams, allowing them to allocate more time to engage with customers and prospects, ultimately driving higher satisfaction and success through enhanced focus on relationship-building.

Genesys Cloud CX is a versatile, cloud-based solution for contact centers that aims to provide outstanding customer experiences through multiple communication channels. With a focus on scalability and adaptability, it merges voice, chat, email, social media, and messaging into a single, streamlined interface. The platform utilizes sophisticated AI and analytics technologies to offer immediate insights, automate routine processes, and tailor interactions, thereby enhancing customer engagement efficiency. Additionally, its strong workforce management features enable businesses to fine-tune staffing and performance while upholding high service quality. Ideal for organizations of various sizes, Genesys Cloud CX facilitates smooth implementation and flexibility, proving to be an excellent choice for those seeking to improve their customer service capabilities. Furthermore, it ensures that businesses can respond to evolving customer needs and technological advancements seamlessly.

Gravity Forms stands out as the most user-friendly and reliable solution for crafting sophisticated forms on your WordPress site. Don’t miss out on potential leads—enhance your business with a polished contact form that is filled with numerous time-saving features and tools. Gravity Forms is truly the only WordPress form plugin you'll ever require, allowing you to create and publish your forms in mere minutes. The process is straightforward, eliminating tedious tasks; simply choose your fields, adjust your settings, and seamlessly integrate forms into your WordPress site using the intuitive built-in tools. Additionally, Gravity Forms collaborates with popular web applications and online services to enhance the capability and versatility of your forms. With over a decade of experience in the WordPress forms industry, Gravity Forms continues to innovate, providing the most sought-after third-party integrations for our users. And this is just the beginning—stay tuned for even more premium partner integrations coming soon! Your form-building experience is about to become even more powerful.

Ditch the hassle of third-party ordering and create an in-house system that enhances your restaurant's brand without compromising your core values. We evolve alongside you, enabling you to introduce new products at your own pace, ensuring that you’re not pushed to implement unnecessary tools. Embrace uniqueness instead of settling for the ordinary; Lunchbox will elevate your online ordering experience, leaving a lasting impression even before your guests taste the food. Nobody enjoys waiting, so our seamless user experience allows patrons to place orders swiftly, regardless of their circumstances—just maybe not while riding a scooter, as we have learned that lesson the hard way. Additionally, we understand that catering can often be a source of stress, which is why the Lunchbox catering system is designed with both the customer and restaurant in mind, prioritizing efficiency and ease of use. In this way, we strive to transform catering into a smooth and enjoyable process for everyone involved.

CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.

Endpoints can be configured for a fully bi-directional synchronization between applications without the need for data migration. This allows users to leverage all interconnected systems while ensuring a uniform and real-time representation of data across various applications. Whether it's hotel, restaurant, spa management software, point of sale systems, educational tools, accounting, or research platforms, we can integrate virtually any system you require. With thousands of pre-existing connectors and the capability to create new ones rapidly using our advanced Assembly Editor ®, we can facilitate thorough integrations more swiftly and at a significantly reduced cost compared to alternative options. System integrators (SIs) can assist in designing the integration architecture, creating automations, training personnel, and even managing the execution of the entire integration project to ensure seamless connectivity. This comprehensive support ensures that your organization can optimize its operations effectively.

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

Gain a clear understanding of the factors that contribute to your team's achievements. By tracking the journey from lead to opportunity and from cross-sell to renewal, over 10,000 businesses have effectively minimized risk, opened new avenues for growth, and accelerated their revenue streams. Effortlessly synchronize deal activities and engagement metrics to gain a comprehensive view of your sales process. It's crucial to recognize that activity data serves as the primary predictor of sales performance. Our system automates, integrates, and logs all team activities directly into your CRM. Uncover the specific actions your sales representatives have taken, identify any missed steps, and analyze how prospects have reacted, enabling you to achieve more reliable and predictable outcomes. Gaining insights into the distinctive practices of your top performers has never been simpler. Record, transcribe, and scrutinize every customer interaction throughout the sales process. Collect valuable transcripts, key phrases, trends, and talk durations. By merging conversation analytics with extensive activity tracking and advanced machine learning, you can enhance every aspect of your organization, including forecasts, reporting, product development strategies, and much more, ultimately driving sustained success. This thorough approach ensures you are well-equipped to adapt to changing market conditions and elevate your team’s performance continuously.

BIGContacts helps you capture more leads, convert more opportunities and retain more customers. BIGContacts is the top-rated email marketing and contact management software for small businesses. It helps to nurture and establish leads throughout the sales process. BIGContacts combines a Lead-2-Revenue strategy and a robust customer relationship management solution to ensure that sales and marketing work together to increase business efficiency and profitability.

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

Aircall transforms business communications with an intelligent, cloud-based phone system built for modern sales and customer support. More than just a calling tool, it provides an all-in-one hub that connects phone, SMS, and WhatsApp conversations in a single platform. Its AI Assist Pro feature delivers real-time coaching during calls and simplifies follow-up, enabling reps to sell smarter and resolve support issues faster. Teams can leverage advanced capabilities like call routing, IVR, analytics dashboards, and power dialers to maximize efficiency. With integrations across Salesforce, HubSpot, Zendesk, Intercom, Shopify, and 100+ other apps, Aircall seamlessly fits into existing workflows. Businesses benefit from reliable call quality, international number coverage, and scalable features that grow with their needs. Customer stories highlight improvements such as a 4% increase in CSAT scores and the ability to process 25,000+ calls per month with stability and ease. Aircall makes customer conversations more personal, productive, and impactful—without the complexity of traditional systems.

Explore the transformative power of viewneo, a comprehensive digital signage solution tailored for businesses of all sizes, from bustling local shops to expansive global enterprises. Our advanced system integrates flawlessly with essential tools such as RFID readers and the pioneering viewneo Butler smart device gateway, redefining the effectiveness of visual communications. Enhance your digital displays with our extensive library of over 20 customizable plugins that include functionalities like real-time weather forecasts, interactive video walls, and seamless social media content integration from popular platforms like Instagram and Facebook. Viewneo’s intuitive Content Management System (CMS) streamlines the scheduling and distribution of content across various locations, ensuring efficient campaign management and maximized audience engagement. Leverage viewneo’s scalable solutions to elevate your advertising strategies and enhance customer communications. With viewneo, you can effortlessly transform your visual engagement strategy, making use of detailed analytics to track viewer interactions and adapt your content for the highest impact. Embrace the future of digital signage with viewneo, widely trusted for delivering sophist

BugHerd is recognized as the easiest visual feedback and bug tracking tool available for websites, favored by numerous outstanding teams globally for managing their online projects effectively. With BugHerd, you can effortlessly point and click to provide client feedback directly on your site, all without any restrictions on project numbers. --- 🌟BugHerd simplifies the process into three straightforward steps:🌟 1. Use the user-friendly browser extension to attach feedback directly to elements on your webpage. 2. Automatically, all feedback pins come with contextual metadata that includes details such as browser type, operating system, screen size, resolution, selector information, and much more. 3. Feedback is converted into task cards immediately, facilitating efficient workflow management. --- Say goodbye to cumbersome emails, tedious spreadsheets, and unnecessary stress. You can begin your journey in just a few minutes with a complimentary 14-day trial, ensuring a smooth transition to streamlined project management.