Emotive Description
People want to speak to people, not to be sold to by marketing messages. Emotive allows eCommerce businesses to build 1:1 relationships with each customer via conversational texting. Emotive is the first and only human to-human marketing platform in the world. Your customers don't need more marketing automation. They have questions and want to talk to a real person to help them find the right product. We have real people who will text your website leads and optimize for trust and conversions. People want to speak to people, not to bots and marketing blasts. Create campaigns and let AI-verified humans do the rest. Our secret: AI superpowers are the work of real humans. Our proprietary technology allows our sales agents to answer customer questions, offer deals, drive conversions, and do so at lightning speed. Track sales and pull data directly from your eCommerce platform (Shopify Magento, BigCommerce, etc.). One-off conversations to your customer service portal (Zendesk or Gorgias, Slack etc.
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Emotive User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
They pay for reviews Date: Jan 19 2024
Summary: They pay for reviews online with Amazon card incentives. They trap you into a contract and you will not like the service and will still pay fees monthly.
Positive: Nothing i didn't like anything. Although the website is easy to use there are a lot of hidden stuff you cant easily find.
Negative: Bad customer service they take days to respond to you.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
No regard for customers Date: Mar 25 2023
Summary: Whatever you do, do not give these people your credit card number. They will use it as their personal bank account and charge you thousands of dollars with or without your consent.
Positive: In the beginning, I really like the team that we were working with, and felt that they truly cared about my brand and bringing something to the table with SMS messaging. They had an ROI guarantee that was a great hook.
Negative: It was all downhill from there. After about a year on the platform, our attentive team was replaced by one who really could care less. They seemed hyper focused on getting us to send as many text messages as possible without regard for whether it would bring a return on the very high cost of sending so many messages. I also found out that they took our entire previous SMS list of 17,000 people and uploaded it to our Emotive account , including those who had opted out.
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Also, whatever you do, do not give them your credit card. And thousands of dollars with or without your consent.