Business Software for Zendesk

Chargebee is a subscription management and recurring billing tool that helps SaaS businesses streamline Revenue Operations. Chargebee integrates seamlessly with leading payment gateways such as PayPal, Braintree and Stripe. All over the globe, Chargebee allows you to automate recurring payments collection, invoicing, taxes and email notifications. Chargebee manages all your critical workflows, from lead to ledger, with powerful integrations that include Salesforce and Quickbooks, Avalara and Slack. Chargebee Retention is the best-of-breed solution that helps you avoid cancellations on a scale that suits your needs. It offers personalized experiences that deliver results and provides a way to deflect cancellations. To ensure a relevant and personalized cancel experience, you can run experiments based upon customer and subscription attributes.

Software that tracks time for freelancers and teams. Keep track of your progress and billable hours. You can organize and assign tasks to your team. You can also manage their access using user permissions. Time cards allow you to keep track of employee attendance, breaks, extra hours, and time off. Online timesheets can be created for productivity, payroll and budgeting. Share professional business reports with clients. Track your time from anywhere, any device, or directly in your favorite project management app like Trello, Trello, Slack, and 30+ other online services.

Create robust low-code solutions for your business that enhance work and communication. Podio seamlessly integrates your project information into a single platform, streamlining all content, discussions, and processes into one centralized collaboration hub. By establishing well-defined roles and customizing tools to suit your team's workflow, you can enhance delivery speed, productivity, and interpersonal connections. Detailed administrative features empower you to manage access to your Podio workspaces effectively and make swift modifications as needed. Invite clients, freelancers, and external collaborators to join Podio at no cost, reducing the need for extended email exchanges and tedious file transfers. Customizing your workflows to reflect the unique steps and phases your team encounters promotes both efficiency and effectiveness, all within a unified space. This comprehensive approach ultimately leads to more productive teamwork and improved project outcomes.

OnPrintShop is an AI-powered Web-to-Print software with 18+ years of expertise, empowering 2000+ print businesses across North America, Europe, Asia, Australia, Africa, and South America to scale faster with automation, custom storefronts, and seamless order management. Designed with adaptability at its core, it serves diverse print segments including commercial printing, wide format, label & packaging, apparel & textile, photobooks & gifts, stationery, education, and trade printing. The platform caters to a wide range of users, from B2C businesses and B2B corporate businesses to resellers, brokers, designers, agencies, internal company users, and educational institutions, helping them create seamless online print ordering experiences. OnPrintShop’s innovation and impact have been consistently recognized by the global print industry. It has recently won the Pinnacle Technology Award 2025 for AI in Web-to-Print technology and the Pinnacle Product Award 2025 for its pattern design software. In previous years, it has been honored with the Canadian Printing Award 2024, Inc. Power Partner Award 2024, and the Pinnacle Technology Award 2024, among many others. Trusted by print service providers such as commercial printers, wide format and packaging printers, franchise and trade printers, textile/garment printers, photobook & gift providers, and online Web-to-Print providers, OnPrintShop delivers advanced automation, AI-driven design tools, and an easy-to-manage storefront solution. With a proven track record of innovation and reliability, OnPrintShop continues to redefine how printers connect with customers, streamline workflows, and unlock new revenue opportunities.

Woopra is a Customer Journey Analytics platform that helps companies understand, analyze and retain customers. The platform is designed for optimization and growth across the entire customer lifecycle. The platform uses individual-level data to generate aggregate analytics reports that provide full lifecycle insights and bridge departmental gaps. Woopra's proprietary tracking technology tracks your usage across your website and mobile apps. The platform also offers 51+ integrations with partners like Salesforce, Marketo and Intercom. This allows you to seamlessly unify disparate data points across tools or teams.

Enhance the trust in your brand by actively demonstrating it. Trustpilot reviews connect you more intimately with your customers and accelerate your business growth. Founded on principles of honesty and transparency, Trustpilot has become the preferred platform for consumer reviews. With more than 400,000 businesses evaluated and 1.1 trillion ratings and reviews shown on Google each year, companies leverage Trustpilot to build credibility and enhance their reputations. To garner positive reviews, streamline the process for customers to share their feedback. Capitalize on your customers' willingness to share their experiences to elevate your brand's visibility. Boost conversion rates by harnessing the collective voice of your customers. Promote your best reviews across all platforms where potential customers are searching. Transform customer feedback into greater influence and increased sales. Trustpilot stands out as the leading review platform worldwide. Each genuine review contributes to the continuous improvement of experiences for both consumers and businesses alike, fostering a community centered on trust and satisfaction.

You can now add new customer data to all your marketing tools. No need for expensive CDP, manual csv uploads, or SQL. DinMo can be set up in less than 30 minutes. This is simplicity at its finest. Audience Building Simplified: Create any audience with our intuitive Audience manager, no SQL required. One-Click activation: Connect your customer data to your business tools in a single click. CSV exports, Jira tickets are gone. Dynamic Audience management: Get continuously updated data across all synced platform, ensuring that your strategies are always powered by the freshest data.

Zoho Books is the best web-based accounting software for small businesses. The platform was designed to help you manage your finances, get you tax ready, automate business workflows, and collaborate across departments. The platform includes many useful features, such as the ability to generate financial reports and knowing your Sales Tax liability. Zoho Books is an online accounting tool that makes it easy to manage your business' accounting. Zoho Books features include invoices and expense tracking, purchase orders, sales and purchase orders, contact management and project time tracking. Organizations can automate repetitive activities such as billing reminders, billing, auto-charge, and thank you notes. Zoho Books allows users to track inventory in real time.

Gong is a robust AI-powered revenue platform that enables businesses to centralize their revenue workflows and optimize engagement strategies. It integrates with existing CRMs, providing in-depth customer insights, accurate forecasting, and improved sales execution. Gong's platform supports teams by offering data-driven intelligence on customer interactions, eliminating redundant tasks, and improving productivity. With Gong’s tools like Gong AI and Gong Data Engine, companies can streamline operations, enhance sales coaching, and drive business outcomes more effectively.

Launch your business in the United States from virtually anywhere in the world. By incorporating your company, you can tap into one of the most dynamic startup ecosystems available. Firstbase serves as the essential first step for your organization. While starting a company can often feel overwhelming due to extensive paperwork, outdated tools, and bureaucratic challenges, the Firstbase platform is designed to alleviate these burdens. Say goodbye to complicated legal processes and excessive fees; we prepare your company formation documents with the industry-standard terms utilized by leading startups. You don’t need to be a U.S. citizen to get started, and our rapid tax setup smooths the process. Additionally, we are the only platform that offers EIN registration, ensuring your compliance right from the start. Banking options are easily accessible, allowing you to select a U.S. bank that provides a debit card, discounts, rewards, and more through our unique partnerships. By opting for Firstbase, you gain entry to a vast network of partners, unlocking over $150,000 in exclusive discounts on various software and services. Our platform also simplifies invoicing, provides you with a physical address in the U.S., and includes legal consultations among other valuable services. With Firstbase, you can focus on building your business while we handle the complexities.

Call centers face a significant challenge in providing the correct answers to customers' questions at the right time. Providing the right answers at the right time is crucial to the customer experience. Knowledge management can assist you in illuminating your path. Any question, at any time, from any device, can be answered. Lighthouse simplifies information discovery and cuts training and onboarding time in half. The Lighthouse call center knowledge database assists call center agents in expediting calls while avoiding inaccuracies.

Igloo Digital Workplace. Connect all your apps to create a digital workplace experience. Igloo gives your employees a single place to access the tools they need. It seamlessly integrates with your most valuable business platforms and applications. Igloo is a leader in digital workplace solutions. It helps companies transform their intranets into inspiring digital destinations that increase communication, knowledge sharing, collaboration and culture. All Igloo solutions can be accessed from anywhere, are 100% cloud-based and mobile-enabled. They also integrate with the most important enterprise systems and cloud apps that your business uses. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.

Birdview PSA provides professional service organizations with a single source for truth. This results in better visibility at all stages during the service delivery lifecycle. It allows data-driven decisions, collaboration, and increased synchronization at critical handoff points. Birdview PSA provides powerful project management functionality, resource optimization, project accounting, and a powerful set tools for optimizing and monitoring at both the portfolio and project levels. Services organizations can benefit from rich functionality without having to go through a lengthy onboarding process or compromising their budget. This is possible thanks to a more intuitive user interface, seamless integration with ERPs, CRMs, and thousands of other applications.

With Formstack, automate manual processes, deliver solutions quicker, and go from idea to workflow in minutes and save hours—all with clicks, not code. Combining a visual workflow automation builder with digital forms, document generation, and eSignature solutions, the Formstack Platform enables you to quickly create countless solutions to your workday pains and your customers’ digital expectations. Build for your immediate needs—from applications to proposals to onboarding—and scale to help meet your larger, org-wide digital initiatives. All with the Formstack Platform.

Aha! is software for product builders. More than 1 million product teams use Aha! to connect customer insight, strategy, and delivery in one place. The Aha! product suite supports the full product lifecycle. Teams can define goals and roadmaps, run customer interviews, collect and evaluate ideas, explore concepts visually, manage development work, and share product knowledge across the organization. Each product serves a clear purpose: Aha! Roadmaps is the complete product management solution — set strategy, prioritize features, and share visual plans. Aha! Discovery is the new way to manage customer interviews — centralize meeting transcripts, uncover key product insights, and link them to your roadmap. Aha! Ideas is the comprehensive idea management solution — crowdsource feedback, engage your community, and prioritize what drives revenue. Aha! Whiteboards is the visual space for product innovation — define user flows, create mockups, and collaborate on roadmaps. Aha! Builder is the fastest way to create trusted business applications — for product managers who know what is needed and are bold enough to develop them with an AI assistant. Aha! Develop is the agile tool that links strategy to delivery — for technical leaders who want to ensure product and engineering work well together. Aha! Teamwork is the flexible project management tool — choose how you work, manage all tasks, and stay aligned with strategic plans. Aha! Knowledge is the product information hub — craft documents, add visuals, and share everything in a central place. Aha! Academy is the best way to learn about product management and Aha! software. Get certified and be recognized as an expert.

Creating exceptional product experiences that drive the business forward requires a dedicated space for product inspiration, strategy, planning, and collaboration. Productboard’s customer-centric product management platform provides a central, integrated system that helps product teams understand what each core segment of customers needs, prioritize what to build next, and align everyone around the roadmap. It’s where modern product teams spark their next big ideas and how they get the right products to market, faster.

Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively. Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share. Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction. AI-based recommendations will bring you the most important issues. Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share. Monitor and discover trends in customer satisfaction with a customizable dashboard. Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.

Datapine's dashboard and business intelligence software allows users to quickly turn data into actionable insights, and make data-driven decisions. Managers and data scientists can visualize and analyze complex data using a drag-and-drop interface. They can also ask important business questions and receive answers right away. It provides a wealth of innovative analytics features, including predictive analytics and interactive dashboards that allow for the creation of KPI-driven business dashboards. There are dozens of data connectors that connect to any common data source (databases and flat files, social media marketing analytics, CRM, ERP etc.). A wealth of pre-built dashboard templates for different business functions (marketing and sales management, HR, etc.) ), industries (retail and logistics, healthcare, market study, etc. Platforms (Google Analytics, Facebook and Twitter, Zendesk, etc. assist new users to get started quickly.

Magento Open Source provides essential eCommerce functionalities, enabling you to craft a distinctive online store from scratch. For those seeking a comprehensive eCommerce experience, we suggest our cloud-based Adobe Commerce solution, which offers enhanced cloud infrastructure and hosting along with AI-driven merchandising and analytics tools. No other platform empowers you to design unique and captivating shopping experiences quite like this. Take advantage of extensive built-in features, remarkable customization options, and smooth third-party integrations. With our eCommerce solutions, you gain access to a worldwide network of implementation partners and an expansive marketplace of extensions, making it the perfect moment to realize your commerce aspirations. Combine content with commerce to meet customer expectations for seamless brand interactions. To maximize the potential of your eCommerce platform, consider enhancing its functionality with readily available extensions from the marketplace, ensuring your store stands out in a competitive landscape.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Copper is the easy-to-use CRM for small businesses that need to manage more prospects & grow customer relationships but don't have time for data entry, repetitive admin tasks, or complicated tools. Don't waste hours on typing things out. Copper integrates with Gmail and other Google Apps, so it logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks... all in one place.

Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows. Order Desk simplifies order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. It offers powerful automation tools, custom imports and exports, inventory syncing, and many more features for an affordable, flexible rate. Why Businesses Choose Order Desk - Flexible Use Cases: Ideal for businesses using print-on-demand, third-party fulfillment, dropshipping, or hybrid models. - Scalable Setup: Whether you're processing 100 orders a day or 100,000, Order Desk scales with you and easily adapts to rapid growth. - Actually-Helpful Support: Get fast answers from real humans who understand order management, know the product inside and out, and genuinely want to help—no scripts, no escalations, no canned responses. - Highly Competitive Pricing: Transparent, usage-based pricing that’s refreshingly affordable.

Replicon is a cloud-based platform built to manage the complex demands of time tracking, project costing, resource management, and labor compliance, no matter your industry or team size. With intelligent, AI-powered timesheets and an intuitive user interface, Replicon helps you automate time capture, reduce manual effort, and ensure data accuracy across all departments. Whether you're running client-facing projects, internal operations, or hybrid teams across global locations, Replicon provides full visibility into work hours, cost allocation, and task progress. Built-in project costing, configurable workflows, and compliance tools help you manage wage rules, overtime, location-based labor laws, and approval hierarchies with ease. Replicon also includes robust forecasting and reporting features to help managers make informed decisions about staffing, delivery timelines, and project profitability. With integrations for ERP, CRM, and payroll systems, it creates a centralized view of people, projects, and performance. Ideal for operations, HR, IT, finance, and project management teams, Replicon transforms how businesses track time, manage labor, and drive results, with real-time intelligence and automation at its core.

MineOS is a UX-focused data privacy platform that knows compliance work has been rough in the past. Our automated no-code platform can be up & running in a day to bring companies comprehensive data mapping & classification that integrates with hundreds of popular data sources and discovers nearly 100% of a company’s data. By mapping and classifying data better, DSR management, risk assessments, and data policy enforcement all become easier and faster. Simplify compliance. Gain consumer trust. MineOS.ai

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network