Business Software for ServiceNow

Help Desk Migration is a unique software which allows companies all over the globe to move their data using a reliable and secure data import tool. Customers can migrate many entities using Migration Wizard without the need for special codes or scripts. Customers can maintain relationships between tickets and other entities with the tool. The tool automates the process of migrating data so users don't have to spend hours manually transferring data. Migration Wizard is easy to use, so ticket field mapping goes smoothly. Migration Wizard is extremely concerned about security. The tool has secure facilities to host data centers to prevent physical attacks. Help Desk Migration also offers their clients the opportunity to try out the migration. Help Desk Migration also offers online support to customers. Help Desk Migration provides support for many help desk systems.

Simple configuration interface for Nagios or Naemon. Monitoring solution for corporations and SME Monitor and manage all your servers, applications, and systems in one place, from large data centers to critical IT service providers. openITCOCKPIT provides transparency and comprehensive monitoring of your entire IT environment. Its modular design allows for reporting, event correlation, and clustering capabilities all within an intuitive web interface. Experienced administrators can save time by using the service templates and host templates. This will allow them to spend more time on other areas. It is easy to connect external systems using the REST API. OpenITCOCKPIT eliminates the traditional division between configuration and monitoring. After exporting the configuration, users can instantly see the status of monitored hosts and services in Naemon/Nagios and edit them.

EdCast provides a comprehensive talent experience suite that empowers organizations with AI-powered Learning and Skilling capabilities to create a future-ready workplace. Global 2000 companies and large government agencies, including NASSCOM, use our award-winning Talent Experience Platform (TXP), to solve curation and discovery problems across all knowledge sources, both internal and external, internationally. Our clients include HP, Dell and Danone. We also have ANZ Bank, Standard Chartered Bank, ANZ Bank and Genpact. Start the L&D transformation journey within your organization! Get ready for the future of work!

Get enterprise agile management. All levels of the organization can be unified and empowered to create and deliver great software. This system is designed from the ground up to support agile and lean software development. Scale up and down across projects, workspaces, portfolios, locations, and teams. Automate decision-making insight across your entire software lifecycle. Engage with your team members across the organization. Agility lets you tap the potential of your people's knowledge, processes, tools, and skills. It can be used across your enterprise to engage stakeholders and help you identify business and product issues and improve software quality. Agility supports Scrum and Kanban, XP and SAFe® hybrid development methodologies. It makes it easier for all teams, programs, portfolios and the enterprise to plan, track and report on their activities.

Research has shown that customers have better experiences when employees are happy. Sensiple understands the need for businesses to treat their employees as customers. This understanding is the foundation of tryvium, our employee experience platform. It combines the proven collaboration potential of Microsoft Teams with next-gen technology such as AI and NLP to empower employees with the support and assistance they need, whenever and wherever they need. Intelligent chatbots powered with NLP (Natural Language Processing), and ML (Machine Learning), can enhance self-service. They can understand user intent and provide the answers that users seek in near-human interactions.

Druva Data Security Cloud provides an all-encompassing SaaS-based solution for protecting data across multiple environments including public cloud, SaaS applications, and endpoints. Its zero-trust security model, combined with AI-driven metadata analysis, delivers accelerated ransomware recovery and threat detection to help organizations respond quickly and effectively to cyber incidents. The platform supports compliance with stringent industry regulations such as HIPAA, SOC2 type II, and FedRAMP, while offering flexible, consumption-based pricing that scales with business needs. With features like automated backup security, self-healing cloud file systems, and seamless API integrations, Druva simplifies data protection while reducing costs and operational complexity.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Transform your Slack interactions into a streamlined ticketing system with Halp, a contemporary help desk designed for those who cherish Slack. By enhancing the happiness and productivity of your remote teams, Halp allows you to convert any message into a ticket simply by using an emoji. You can track your team's requests from any source, ensuring that you never repeat the same task. With a robust workflow engine and machine learning capabilities, Halp accelerates the resolution of routine inquiries and tasks. Your colleagues are more than just customers; they are your friends, and communicating naturally makes ticketing effortless. Halp's advanced Ticketing Platform is ideal for rapidly expanding teams, and if you already utilize another ticketing solution, we provide seamless integrations with platforms like Zendesk, Jira, and many others. Experience the difference in efficiency and collaboration that Halp brings to your team’s workflow.

netTerrain Logical combines both the power of a powerful drawing program and the automation of discovery software. Avoid headaches caused by outdated spreadsheets and scattered Vizio diagrams. Troubleshoot faster. You can prevent your infrastructure and assets from growing beyond control. Real-time and historical data can help you make smart network decisions. Integrate with everything and everyone (netTerrain comes with a robust suite pre-built connectors for third-party tools like ServiceNow, as well as an extensible and well documented API). Flexible licensing options are available (from on-premise to cloud) that can be tailored to all budgets.

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.

ScalePad, previously known as Warranty Master, offers an automated solution for managing hardware, software, and warranty services efficiently. Join over 8,000 partners and streamline your asset lifecycle management while gaining essential insights that enhance both productivity and profitability. Are you in search of a straightforward method to access comprehensive insights on your hardware and software assets, including potential revenue opportunities, comparative asset information, and a detailed, sortable inventory list? Check out our video to discover how ScalePad simplifies the asset management process! Effortlessly gather crucial data from your integrations and manage both software and hardware simultaneously to reduce downtime. Our user-friendly reports are designed for clarity, benefiting both your team and clients, while fostering stronger relationships through honest and insightful information. With extensive connections to manufacturers like Dell, HP, and Lenovo, you can rely on ScalePad for real-time, accurate, and updated data that keeps you informed and ready to make strategic decisions. This innovative platform is designed to adapt to your needs, making it an invaluable tool for any organization looking to optimize asset management.

Standing watch, at your side. Intelligent security analytics for your entire organization. With SIEM reinvented for modern times, you can see and stop threats before they cause damage. Microsoft Sentinel gives you a birds-eye view of the entire enterprise. Use the cloud and large-scale intelligence gleaned from decades of Microsoft security expertise to your advantage. Artificial intelligence (AI) will make your threat detection and response faster and more efficient. Reduce the time and cost of security infrastructure setup and maintenance. You can elastically scale your security needs to meet them, while reducing IT costs. Collect data at cloud scale - across all users, devices and applications, on-premises or in multiple clouds. Using Microsoft's unparalleled threat intelligence and analytics, detect previously discovered threats and reduce false positives. Microsoft's decades of cybersecurity experience allows you to investigate threats and track suspicious activities on a large scale.

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

Rublon allows your workforce to securely connect to your organization's servers, networks, and applications. Multi-factor authentication makes it easy to protect your data and comply with data protection regulations such as GDPR. Rublon can be deployed across your organization, enabling multi-factor authentication (MFA) for all cloud apps, VPNs servers, workstations, on-premise and internal apps.

You can now manage your assets and workplace seamlessly. Eptura's platform allows you to bring together all aspects of your work so that your employees and business can achieve their full potential. Bring your entire work world together in one place. Our tools provide you with unparalleled visibility into your workspace, allowing you to better understand how your employees are using it while managing your assets and facilities. Eptura provides you with powerful insights to ensure that your workspace supports your business in every way. Maximize your space and make the most of your employees' time. Keep your assets running smoothly. Encourage collaboration between teams and forecast your future maintenance requirements.

NiCE CXone Mpower is a comprehensive AI platform built to transform customer experience operations. It brings together automation, agentic AI, analytics, and orchestration into one unified CX solution. The platform is designed to move organizations from reactive service to proactive, AI-driven engagement. AI agents handle customer intents end to end, reducing effort for both customers and agents. NiCE synthesizes real customer conversations to identify high-impact automation opportunities. Its cloud-native architecture supports scalability, reliability, and enterprise-grade security. Businesses can integrate their existing tools using low-code and no-code capabilities. Real-time and historical insights help leaders make faster, data-driven decisions. The platform supports voice, digital, and self-service channels with AI-enhanced interactions. NiCE CXone Mpower enables organizations to deliver consistent, high-quality experiences at scale.

Nintex Process Platform is used by enterprise organizations all over the world to automate, manage and optimize their business process. Nintex Process Platform features include process mapping, workflow automation and document generation. It also includes mobile apps, process intelligence, forms and forms generation, and forms. All of this is done with a drag and drop designer. Nintex Workflow Cloud, the latest version of Nintex Workflow Cloud, accelerates your organization's journey towards digital transformation. Put The Power of Process™ in the hands of your ops and IT professionals, process analysts, business analysts, power users, and more. Digitize forms, workflows and more. The Nintex Process Platform provides the most comprehensive platform for automation and process management. Nintex makes it easy to automate and optimize business processes.

SaltStack is an intelligent IT automation platform that can manage, secure, and optimize any infrastructure--on-prem, in the cloud, or at the edge. It is built on an event-driven automation engine that detects and responds intelligently to any system. This makes it a powerful solution for managing complex environments. SaltStack's new SecOps offering can detect security flaws and mis-configured systems. This powerful automation can detect and fix any issue quickly, allowing you and your team to keep your infrastructure secure, compliant, and up to date. Comply and Protect are both part of the SecOps suite. Comply scans for compliance with CIS, DISA, STIG, NIST and PCI standards. Also, scan your operating system for vulnerabilities and update it with patches and patches.

Robust threat defense is achieved through an effective intrusion prevention system (IPS). An IPS is essential for the foundational security of any network, safeguarding against both established threats and unforeseen vulnerabilities, such as malware. Often integrated directly into the network's framework, many IPS solutions conduct thorough packet inspections at high speeds, demanding rapid data processing and minimal delays. Fortinet provides this advanced technology with its widely acknowledged FortiGate platform. The security processors within FortiGate offer exceptional performance, while insights from FortiGuard Labs enhance its threat intelligence capabilities, ensuring reliable protection against both known and novel threats. Serving as a vital element of the Fortinet Security Fabric, the FortiGate IPS ensures comprehensive protection across the entire infrastructure without sacrificing efficiency. This multi-layered approach not only fortifies security but also streamlines the management of network defenses.

Effectively align ideas, work requests, and demands with appropriate projects and initiatives, while visually overseeing the portfolio lifecycle, considering various prioritization and roadmap possibilities, and assessing capacity, trade-offs, and additional factors. Balancing resources against demand can prove challenging, particularly when multiple projects vie for a finite array of resources. Planview Daptiv provides both top-down and bottom-up resource planning options aimed at enhancing project results. It serves as a thorough solution for managing projects and programs, tracking tasks, and optimizing the PMO’s delivery and speed to market. Through ongoing collaboration, assess, prioritize, and plan project portfolios effectively. Ensure projects align with strategic goals and track progress using user-friendly tools. Additionally, facilitate quicker and more accurate decision-making with insightful dashboards, comprehensive insights, and advanced analytics capabilities, ultimately driving greater efficiency in project management. This holistic approach empowers teams to navigate complexities and achieve successful outcomes.

At Axon Ivy, we tackle one of the most significant challenges that organizations encounter today—optimizing inefficient business processes. Business leaders must strategize and implement successful digital transformations to achieve their goals, while department heads require quick and adaptable support to enhance their operations. Additionally, IT managers seek a versatile tool that allows them to coordinate comprehensive business processes seamlessly. In the rapidly changing business landscape, speed and adaptability are crucial to meet ongoing demands and shifts. Our award-winning platform, recognized by Forrester and Gartner, significantly improves the way our clients and partners operate across a variety of industries. Discover how simple and efficient it can be to digitize, orchestrate, and automate your business workflows. Axon Ivy serves as a digital process automation (DPA) platform utilized by more than 500 clients globally, addressing all facets of end-to-end automation. Not only does the platform accommodate no-code and low-code development, but it also supports full-code development, ensuring flexibility for users with various technical expertise. This commitment to versatility empowers organizations to tailor their process automation strategies to best fit their unique needs.

Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity

Monitorpack is an agentless IT monitoring solution designed to provide proactive monitoring, effective incident management and detailed reporting, all with seamless integration into the Microsoft ecosystem.

AgilityHealth is the leading enterprise team management platform for building high performing teams by measuring maturity, performance, outcomes at every level. The platform offers these 6 capabilities: 1 - Structural Agility: Track team stability, role allocation, set team design rules 2 - Radars: Run Team Health, Agile, DevOps, Culture, Product Management, Lean Portfolio Management, Scaled Agile (SAFe) assessments. 3 - Build continuous improvement backlogs at every level and remove obstacles that impede delivery. 4 - Leverage the outcomes & OKR dashboard to align all portfolios, products and teams to clear outcomes using objectives, hypothesis and key results. 5 - Leverage role based radars such as the Scrum Master assessment, Product Owner assessment and others to build talent. 6 - Learn: Enable learning at scale across all roles with 300+ videos

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.