Business Software for ServiceNow

Nirad Networks is a leader in SD-WAN solutions that empower global enterprises. Our solutions, which feature integrated 4G and 5-G capabilities and options for indoor and outdoor setups ensure that your business is always connected. Future-Ready Multi-SIM with 5G - Our enterprise centric, Multi SIM 5G-ready devices offer unparalleled flexibility, scalability and adaptability, ensuring that your network infrastructure is always a step forward. Nirad Networks is proud to be a 'Make in India’ company. Nirad Networks embraces the 'Make in India’ initiative and is committed to delivering products that meet Class 1 requirements, as well as incorporating active components from non-border countries. This commitment not only aligns to the mandates of Telecom and Government Projects but also showcases a commitment to quality and reliability, reinforcing Nirad Networks' stance as an internationally competitive yet distinctly Indian Brand.

Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.

The only zero-touch FSM software recognized by Gartner and backed by 20+ years of industry expertise

TestCollab gives software teams a smarter way to plan, execute, and track testing in one secure platform. It brings test cases, test runs, requirements, milestones, defects, reusable assets, and release activity together so QA teams and developers always know what needs attention. QA Copilot speeds up test design by generating test cases from Jira issues, requirements, screenshots, PDFs, URLs, and code context, while also helping convert test scenarios into automation-ready steps. With integrations for Jira, GitLab, GitHub, Azure DevOps, CI/CD tools, and automation frameworks, TestCollab connects testing with the tools teams already use. Built-in comments, assignments, dashboards, reports, trend analysis, sprint insights, testing effort estimates, and release readiness views help teams spot weak areas, prioritise quality risks, and reduce last-minute release pressure. Custom fields, workflows, templates, roles, SSO, 2FA, audit logs, and SOC 2 Type II compliance make it flexible and secure for modern QA teams.

ZigiOps is a powerful no-code integration platform that enables secure, real-time data exchange between enterprise systems. It helps IT, DevOps, and Service teams to streamline workflows, reduce manual effort, and minimize human error by automating data transfers across ITSM, DevOps, Monitoring, Cloud, and CRM tools. Using an intuitive UI and ready-made integration templates, teams can quickly configure, modify, and launch integrations in just a few clicks. No coding or API expertise required. ZigiOps ensures instant synchronization of tickets, alerts, comments, attachments, and related records, keeping all teams aligned with accurate, up-to-date information. Designed for enterprise reliability, ZigiOps offers advanced data mapping and filtering to support complex integration scenarios across multiple systems and entity levels. It operates without a database and does not store any transferred data, enhancing security and protecting data even during system outages. By automating some of the most time-consuming operational tasks, ZigiOps helps organizations improve efficiency, reduce costs, and collaborate more effectively.

The cloud software Getscreen.me allows you to connect to your desktop from anywhere via a direct link through your browser. The quick support function allows you to quickly connect to the user's computer in order to help him solve a problem. You can set up permanent access if you need to connect often. This saves time and allows you to call customers or ask questions in the chat window. If you have a large company, you can create teams and work together under the same account. Getscreen.me is completely safe. The service uses the HTTPS protocol which includes AES encryption. We use algorithms to detect and block attempts to match passwords and one-time links. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.

BCMLogic Next is an innovative, API-centric platform tailored for organizations that have surpassed the limitations of traditional, rigid GRC tools. Designed for the contemporary requirements of Digital Operational Resilience (DORA) and NIS2, BCMLogic Next separates intricate GRC business logic from the user interface, functioning as a "resilience engine" that integrates effortlessly with your current enterprise framework. Why Opt for BCMLogic Next? In contrast to outdated GRC systems that often resemble "compliance graveyards," BCMLogic Next offers a flexible, domain-oriented architecture. Whether your focus is on automating Business Continuity, overseeing Third-Party Risk, or optimizing Internal Audits, you can easily incorporate these essential processes into your own applications, portals, or CI/CD workflows. Essential Functional Modules: Enhanced TPRM (Third-Party Risk Management), Adaptive BCM & BIA, Versatile Risk Engine, Incident & Crisis Management, and Audit & Compliance Automation are all included. Elevate your GRC approach from a mere compliance requirement into a strategic advantage that propels your organization forward. With BCMLogic Next, embrace a future where resilience and adaptability are at the core of operational excellence.

Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro is the Apple device management tool that empowers IT pros and the users they support by delivering on the promise of unified ecosystem management for Apple devices. Jamf Pro includes a host of features that helps to simplify device deployment, analyze inventory data, and respond to security threats easily.

Help Desk Migration is a unique software which allows companies all over the globe to move their data using a reliable and secure data import tool. Customers can migrate many entities using Migration Wizard without the need for special codes or scripts. Customers can maintain relationships between tickets and other entities with the tool. The tool automates the process of migrating data so users don't have to spend hours manually transferring data. Migration Wizard is easy to use, so ticket field mapping goes smoothly. Migration Wizard is extremely concerned about security. The tool has secure facilities to host data centers to prevent physical attacks. Help Desk Migration also offers their clients the opportunity to try out the migration. Help Desk Migration also offers online support to customers. Help Desk Migration provides support for many help desk systems.

Simple configuration interface for Nagios or Naemon. Monitoring solution for corporations and SME Monitor and manage all your servers, applications, and systems in one place, from large data centers to critical IT service providers. openITCOCKPIT provides transparency and comprehensive monitoring of your entire IT environment. Its modular design allows for reporting, event correlation, and clustering capabilities all within an intuitive web interface. Experienced administrators can save time by using the service templates and host templates. This will allow them to spend more time on other areas. It is easy to connect external systems using the REST API. OpenITCOCKPIT eliminates the traditional division between configuration and monitoring. After exporting the configuration, users can instantly see the status of monitored hosts and services in Naemon/Nagios and edit them.

EdCast provides a comprehensive talent experience suite that empowers organizations with AI-powered Learning and Skilling capabilities to create a future-ready workplace. Global 2000 companies and large government agencies, including NASSCOM, use our award-winning Talent Experience Platform (TXP), to solve curation and discovery problems across all knowledge sources, both internal and external, internationally. Our clients include HP, Dell and Danone. We also have ANZ Bank, Standard Chartered Bank, ANZ Bank and Genpact. Start the L&D transformation journey within your organization! Get ready for the future of work!

Get enterprise agile management. All levels of the organization can be unified and empowered to create and deliver great software. This system is designed from the ground up to support agile and lean software development. Scale up and down across projects, workspaces, portfolios, locations, and teams. Automate decision-making insight across your entire software lifecycle. Engage with your team members across the organization. Agility lets you tap the potential of your people's knowledge, processes, tools, and skills. It can be used across your enterprise to engage stakeholders and help you identify business and product issues and improve software quality. Agility supports Scrum and Kanban, XP and SAFe® hybrid development methodologies. It makes it easier for all teams, programs, portfolios and the enterprise to plan, track and report on their activities.

Druva Data Security Cloud provides an all-encompassing SaaS-based solution for protecting data across multiple environments including public cloud, SaaS applications, and endpoints. Its zero-trust security model, combined with AI-driven metadata analysis, delivers accelerated ransomware recovery and threat detection to help organizations respond quickly and effectively to cyber incidents. The platform supports compliance with stringent industry regulations such as HIPAA, SOC2 type II, and FedRAMP, while offering flexible, consumption-based pricing that scales with business needs. With features like automated backup security, self-healing cloud file systems, and seamless API integrations, Druva simplifies data protection while reducing costs and operational complexity.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Transform your Slack interactions into a streamlined ticketing system with Halp, a contemporary help desk designed for those who cherish Slack. By enhancing the happiness and productivity of your remote teams, Halp allows you to convert any message into a ticket simply by using an emoji. You can track your team's requests from any source, ensuring that you never repeat the same task. With a robust workflow engine and machine learning capabilities, Halp accelerates the resolution of routine inquiries and tasks. Your colleagues are more than just customers; they are your friends, and communicating naturally makes ticketing effortless. Halp's advanced Ticketing Platform is ideal for rapidly expanding teams, and if you already utilize another ticketing solution, we provide seamless integrations with platforms like Zendesk, Jira, and many others. Experience the difference in efficiency and collaboration that Halp brings to your team’s workflow.

netTerrain Logical combines both the power of a powerful drawing program and the automation of discovery software. Avoid headaches caused by outdated spreadsheets and scattered Vizio diagrams. Troubleshoot faster. You can prevent your infrastructure and assets from growing beyond control. Real-time and historical data can help you make smart network decisions. Integrate with everything and everyone (netTerrain comes with a robust suite pre-built connectors for third-party tools like ServiceNow, as well as an extensible and well documented API). Flexible licensing options are available (from on-premise to cloud) that can be tailored to all budgets.

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.

ScalePad, previously known as Warranty Master, offers an automated solution for managing hardware, software, and warranty services efficiently. Join over 8,000 partners and streamline your asset lifecycle management while gaining essential insights that enhance both productivity and profitability. Are you in search of a straightforward method to access comprehensive insights on your hardware and software assets, including potential revenue opportunities, comparative asset information, and a detailed, sortable inventory list? Check out our video to discover how ScalePad simplifies the asset management process! Effortlessly gather crucial data from your integrations and manage both software and hardware simultaneously to reduce downtime. Our user-friendly reports are designed for clarity, benefiting both your team and clients, while fostering stronger relationships through honest and insightful information. With extensive connections to manufacturers like Dell, HP, and Lenovo, you can rely on ScalePad for real-time, accurate, and updated data that keeps you informed and ready to make strategic decisions. This innovative platform is designed to adapt to your needs, making it an invaluable tool for any organization looking to optimize asset management.

Standing watch, at your side. Intelligent security analytics for your entire organization. With SIEM reinvented for modern times, you can see and stop threats before they cause damage. Microsoft Sentinel gives you a birds-eye view of the entire enterprise. Use the cloud and large-scale intelligence gleaned from decades of Microsoft security expertise to your advantage. Artificial intelligence (AI) will make your threat detection and response faster and more efficient. Reduce the time and cost of security infrastructure setup and maintenance. You can elastically scale your security needs to meet them, while reducing IT costs. Collect data at cloud scale - across all users, devices and applications, on-premises or in multiple clouds. Using Microsoft's unparalleled threat intelligence and analytics, detect previously discovered threats and reduce false positives. Microsoft's decades of cybersecurity experience allows you to investigate threats and track suspicious activities on a large scale.

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

Rublon allows your workforce to securely connect to your organization's servers, networks, and applications. Multi-factor authentication makes it easy to protect your data and comply with data protection regulations such as GDPR. Rublon can be deployed across your organization, enabling multi-factor authentication (MFA) for all cloud apps, VPNs servers, workstations, on-premise and internal apps.

You can now manage your assets and workplace seamlessly. Eptura's platform allows you to bring together all aspects of your work so that your employees and business can achieve their full potential. Bring your entire work world together in one place. Our tools provide you with unparalleled visibility into your workspace, allowing you to better understand how your employees are using it while managing your assets and facilities. Eptura provides you with powerful insights to ensure that your workspace supports your business in every way. Maximize your space and make the most of your employees' time. Keep your assets running smoothly. Encourage collaboration between teams and forecast your future maintenance requirements.

NiCE CXone Mpower is a comprehensive AI platform built to transform customer experience operations. It brings together automation, agentic AI, analytics, and orchestration into one unified CX solution. The platform is designed to move organizations from reactive service to proactive, AI-driven engagement. AI agents handle customer intents end to end, reducing effort for both customers and agents. NiCE synthesizes real customer conversations to identify high-impact automation opportunities. Its cloud-native architecture supports scalability, reliability, and enterprise-grade security. Businesses can integrate their existing tools using low-code and no-code capabilities. Real-time and historical insights help leaders make faster, data-driven decisions. The platform supports voice, digital, and self-service channels with AI-enhanced interactions. NiCE CXone Mpower enables organizations to deliver consistent, high-quality experiences at scale.

Tryvium is an Experience Orchestration platform that helps enterprises transform customer and employee experiences through intelligent AI agent orchestration. The platform supports a wide range of enterprise use cases across customer service, IT service management, HR, healthcare, financial services, retail, and other industries where complex service operations demand speed, accuracy, and governance. Built on leading cloud ecosystems, Tryvium works on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), enabling organizations to deploy AI agent orchestration within their preferred cloud environment. Our ecosystem is strengthened by strategic partnerships with Microsoft and Amazon, along with collaborations with leading global technology and consulting organizations, including TCS, Wipro, Technossus, and other enterprise IT leaders, helping customers accelerate AI adoption at scale.

Nintex Process Platform is used by enterprise organizations all over the world to automate, manage and optimize their business process. Nintex Process Platform features include process mapping, workflow automation and document generation. It also includes mobile apps, process intelligence, forms and forms generation, and forms. All of this is done with a drag and drop designer. Nintex Workflow Cloud, the latest version of Nintex Workflow Cloud, accelerates your organization's journey towards digital transformation. Put The Power of Process™ in the hands of your ops and IT professionals, process analysts, business analysts, power users, and more. Digitize forms, workflows and more. The Nintex Process Platform provides the most comprehensive platform for automation and process management. Nintex makes it easy to automate and optimize business processes.