Business Software for ServiceNow

Boasting almost two decades of experience in assisting Enterprises and Managed Service Providers (MSPs) around the world in optimizing their SAP and cloud environments, we possess the expertise needed to enhance service quality, boost productivity, foster innovation, and ensure compliance for businesses dependent on SAP. Established in Switzerland, we have expanded our reach with a global presence in the UK, USA, Germany, and Australia, positioning us to effectively support major SAP clients and Managed Service Providers. Our commitment to understanding the unique needs of our clients sets us apart in the industry.

Bizzdesign Horizzon is a collaborative business change platform. It provides invaluable insights into strategic business initiatives, and triggers changes across all key disciplines. Bizzdesign Horizzon is praised for its ability to accelerate the pace of change in teams and individuals. Describe processes and system interactions is very efficient. The views give a complete overview for easy access to documentation. All components become more transparent through modeling. Our Organizational Value Assessment and pre-configured templates of our Change Capabilities help you prioritize and provide valuable answers to stakeholders quickly. Our agile "Value Sprint" delivers all of this. We also offer individual services and customer success packages to help our customers succeed. Included are world-class support, e-learning and training, core design capability, expert inquiries, etc.

Kore.ai is a comprehensive enterprise AI platform focused on helping organizations implement agentic AI solutions across customer-facing and internal business operations. At the center of its ecosystem is Artemis, an AI-programmable platform that enables businesses to build, scale, orchestrate, and manage AI agents in production environments. The platform offers a range of enterprise modules that support intelligent search, workflow orchestration, AI agent development, governance, and administrative oversight. Businesses can deploy ready-made applications tailored for industries such as banking, healthcare, retail, recruiting, human resources, and information technology. Kore.ai also provides a marketplace containing pre-built AI agents, templates, and integrations that help accelerate implementation efforts. The platform supports both customer service and employee productivity initiatives, allowing organizations to automate repetitive tasks and improve access to information. Enterprise-grade security, compliance, and scalability features make it suitable for highly regulated industries and large organizations. Strategic integrations with Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, and other enterprise technologies extend the platform’s capabilities. Kore.ai helps companies transform operations through AI-driven automation, intelligent assistance, and scalable digital workforce solutions.

OKRs can help you accelerate your business performance. Allows startups, growing departments, and large enterprises to achieve alignment and agility. You can easily create and update OKRs using tools that your team already uses. Visualize alignment throughout the organization and track progress. In near-real-time, you can see the performance of all levels of your organization. Through seamless integration with productivity tools such as Slack, you can track your objectives within your day-to-day workflow. Get the professional training, coaching, and dedicated support you need for a successful OKR rollout. You can easily create, manage, and update OKRs using popular business tools. Or connect data through our API to seamlessly connect across systems. Ally helps startups stay agile by aligning important objectives around critical outcomes that your business must achieve to succeed.

Blink is a comprehensive employee experience platform designed to keep frontline workers connected and engaged through a single, mobile-first application. It features an intuitive news feed for company-wide updates, secure messaging for real-time communication, and a centralized portal for accessing essential documents, policies, and resources. The platform also includes digital forms to simplify workflows and data collection, along with seamless single sign-on (SSO) integration for easy access to workplace tools. By streamlining communication and enhancing accessibility, Blink empowers organizations to improve workforce collaboration and engagement. Its user-friendly interface ensures that employees stay informed, connected, and productive, no matter where they work.

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

Backslash Security is the governance and visibility platform built for organizations where AI coding tools are already part of how software gets built. GitHub Copilot, Cursor, Windsurf, Claude Code, and Gemini CLI have fundamentally changed the development lifecycle — and the security controls most organizations rely on were not designed for this environment. Backslash provides a comprehensive AI coding tool inventory and policy enforcement across the full AI coding spectrum, giving security teams visibility into every active tool and the risk introduced before it reaches production. This includes vibe coding security — risk detection purpose-built for vulnerability patterns in AI-generated code that traditional scanners are not equipped to catch. As AI coding agents grow more capable, they increasingly operate with access to external services, internal data, and organizational infrastructure through MCP servers. Over-permissioned agents and misconfigured MCP connections create data leakage pathways — exposing sensitive organizational data to AI models without security team awareness or enforcement controls. These are active exposure points, not theoretical risks. Backslash addresses this directly. The platform maps every MCP server connection, identifies over-permissioned AI agent configurations, and enforces least-privilege access before data leakage occurs. Security teams gain full visibility into what AI agents can access and where permissions exceed what the task requires. For security leaders governing an environment that moved faster than their controls, Backslash is the missing layer — built from the ground up for AI-native development, not retrofitted from a previous generation of tooling.

Zirozen functions as a cohesive autonomous endpoint management solution that provides immediate visibility and oversight of the entire IT landscape, encompassing both network devices and cloud infrastructure, through a user-friendly drag-and-drop interface. Its AI-driven engine perpetually checks for vulnerabilities, misconfigurations, absent patches, and unauthorized applications, systematically prioritizing and addressing risks according to their severity levels. Furthermore, Zirozen streamlines patch and configuration management across platforms with policy-based scheduling, ensuring ongoing compliance with regulations such as GDPR, HIPAA, and PCI-DSS, alongside capabilities for software usage tracking and license management, file integrity monitoring, application restriction, and detection of malicious activities. By integrating deeply, Zirozen reduces tool redundancy by consolidating security, asset, and inventory insights into a single dashboard, while tailored notifications and centralized reporting facilitate a proactive security operations approach, significantly lowering the time required to resolve issues. This comprehensive functionality empowers organizations to maintain a robust security posture and enhance operational efficiency.

Asignet is a robust Technology Expense Management (TEM) platform designed for enterprises, leveraging Robotic Process Automation (RPA) and artificial intelligence to streamline and enhance the management of an organization's complete IT and telecommunications expense lifecycle. Key features include: - Management of invoices and payments - Handling of contract lifecycles - Enhanced visibility and analytics for expenses - Management of IT assets and inventory - Oversight of vendor and carrier relationships - Strategies for cost optimization - Optimization for mobile devices and telecommunications - Ensuring data security and compliance - Capabilities for integration and automation With these functionalities, Asignet empowers organizations to gain better control over their technology spending and improve operational efficiency.

SAP Litmos is a cloud-based software platform designed for e-learning, commonly referred to as a learning management system (LMS). This innovative LMS is crafted to enhance learner engagement by providing exceptional user experiences that are accessible at any time and from any device. With SAP Litmos, users can design courses and learning tracks using various multimedia formats such as video, audio, text, and surveys, all compatible with SCORM, Tin Can, or AICC standards. This comprehensive LMS equips training professionals with the tools necessary to oversee their entire training initiatives from a single, secure platform. By integrating virtual, classroom, mobile, and social learning, SAP Litmos facilitates collaboration among training departments, sales and service leaders, safety and compliance managers, and HR teams, enabling them to create, globally distribute, and monitor online training courses, while also managing instructor-led sessions. The system streamlines previously time-consuming tasks, allowing teams to concentrate their efforts on ensuring that training aligns effectively with the organization’s strategic goals, ultimately fostering a culture of continuous improvement and development.

FlexNet Manager is a tool that helps enterprises manage their software and hardware assets. FlexNet Manager is a complete solution for managing hardware and software assets, licensing compliance and optimizing software licenses. It provides businesses with accurate and complete data to help them manage and reduce costs. FlexNet Manager also provides powerful data analytics to provide greater visibility into software assets and usage.

Incorporate analytics seamlessly into any application or workflow to empower critical decision-making with assurance. By embedding analytics into daily operations and applications, businesses can enhance their decision-making processes, leading to quicker and more informed choices for both the organization and its customers. Tailor analytics to fit your applications and products, ensuring that they are both intuitive and user-friendly. Enhance user engagement, increase adoption rates, and improve retention through a predictive analytics platform powered by AI, designed specifically for achieving business success. Utilize Sisense, a top-tier Business Intelligence (BI) reporting tool, to prepare, analyze, and delve into data sourced from various origins. Renowned firms such as NASDAQ, Phillips, and Airbus rely on Sisense, which provides a comprehensive, agile BI platform that facilitates rapid, insightful data-driven decisions. With an open, unified architecture, a superior analytics engine, machine learning capabilities, and the delivery of insights that extend beyond traditional dashboards, Sisense positions itself as a leader in the BI domain, ensuring businesses can thrive in a data-centric landscape. This powerful tool not only streamlines data analysis but also fosters a culture of informed decision-making within organizations.

BoomTown offers a variety of services, including expert lead generation, IDX websites, an intelligent CRM, and lead management solutions, all designed in flexible packages that adapt to your growth. Discover why BoomTown consistently ranks as the top user-rated real estate CRM! With a clear vision of your goals and our expertise, we serve as a genuine extension of your team, providing 24/7 responses to prospects in as little as 90 seconds while nurturing them for up to a year, ensuring agents receive leads that are ready for transaction. This approach guarantees that prospects get the necessary attention they deserve, enabling agents to concentrate on active buyers and sellers, ultimately speeding up conversions. The elite in the industry recognize the need for a different approach, which is why they opt for BoomTown over any other CRM, making their path to success more straightforward. Our unique real estate solution not only helps you generate and qualify leads but also manages and converts them with remarkable efficiency.

Identity Governance and Web Access Management You must ensure that new employees are granted access to all systems and resources necessary to their work. Access that is not necessary for the new position must also be revoked. It is essential that permissions are granted for users who leave the firm or are terminated. To avoid disgruntled users, access to sensitive data and applications must be disabled or removed promptly with traceability.

Interact is a global software company providing intranet software to more than 1.7 million users in over 1000 organizations, including Levi's Domino's and Sony PlayStation. Our enterprise-grade software is combined with our in-house professional services to solve communication and engagement problems. We are focused on building strategic partnerships with our customers. Interact has offices in New York and London, London, Manchester, and operates throughout North America and EMEA.

Technology is essential for business. Without it, technology can't be trusted. Today's "work from anywhere" era means that managing and controlling access to every digital identity is crucial for the protection of your business as well as the data it runs on. Only SailPoint Identity security can help you empower your business and manage cyber risk from the explosion in technology access in the cloud enterprise. This will ensure that every worker has the right access to their job, no more, no lesser. Unmatched visibility and intelligence is achieved while automating and speeding the management of all user identities and entitlements. With AI-enhanced visibility, you can automate, manage, and govern access in real time. Allow business to operate in a cloud-critical and threat-intensive environment with speed, security, and scale.

Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.

The Check Point CloudGuard platform delivers comprehensive cloud-native security, ensuring advanced threat prevention for all your assets and workloads within public, private, hybrid, or multi-cloud settings, effectively unifying security measures for automation across the board. With its Prevention First Email Security, users can thwart zero-day attacks and stay one step ahead of cybercriminals by harnessing unmatched global threat intelligence and employing a robust, layered email security framework. The platform enables quick and seamless deployment through an invisible inline API-based prevention system, tailored to match the pace of your business operations. Additionally, it offers a unified solution for cloud email and office suites, providing detailed insights and transparent reporting via a single dashboard, along with a consolidated license fee that covers all mailboxes and enterprise applications. In essence, Check Point CloudGuard ensures that organizations can manage their security posture effectively while benefiting from a streamlined approach to safeguarding their cloud environments. As businesses expand their digital footprint, such solutions become increasingly vital for maintaining security and operational efficiency.

In today’s landscape, numerous cyberattacks are engineered to bypass conventional defenses that rely on signatures, such as file hash checks and lists of known malicious domains. These attacks often employ low and slow methods, including dormant or time-triggered malware, to breach their intended targets. The market is saturated with security solutions that assert they utilize cutting-edge analytics or machine learning to enhance detection and response capabilities. However, it's important to recognize that not all analytics hold the same weight. Securonix UEBA employs advanced machine learning and behavioral analytics to meticulously examine and link interactions among users, systems, applications, IP addresses, and data. This solution is lightweight, agile, and can be deployed rapidly, effectively identifying complex insider threats, cyber risks, fraudulent activities, cloud data breaches, and instances of non-compliance. Additionally, its integrated automated response protocols and flexible case management workflows empower your security team to tackle threats with speed, precision, and effectiveness, ultimately strengthening your overall security posture.

Dazychain is a corporate legal software platform that provides end-to-end matter management, including intake, triage, document management, reporting, external panel management and collaboration, knowledge management and contract management. We can create a simple configuration for you, or create a fully automated experience, using your own processes and templates.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

Revolutionary Cloud-Native ETL Tool: Quickly Load and Transform Data for Your Cloud Data Warehouse. We have transformed the conventional ETL approach by developing a solution that integrates data directly within the cloud environment. Our innovative platform takes advantage of the virtually limitless storage offered by the cloud, ensuring that your projects can scale almost infinitely. By operating within the cloud, we simplify the challenges associated with transferring massive data quantities. Experience the ability to process a billion rows of data in just fifteen minutes, with a seamless transition from launch to operational status in a mere five minutes. In today’s competitive landscape, businesses must leverage their data effectively to uncover valuable insights. Matillion facilitates your data transformation journey by extracting, migrating, and transforming your data in the cloud, empowering you to derive fresh insights and enhance your decision-making processes. This enables organizations to stay ahead in a rapidly evolving market.

The Alation Agentic Data Intelligence Platform is designed to transform how enterprises manage, govern, and use data for AI and analytics. It combines search, cataloging, governance, lineage, and analytics into one unified solution, turning metadata into actionable insights. AI-powered agents automate critical tasks like documentation, data quality monitoring, and product creation, freeing teams from repetitive manual work. Its Active Metadata Graph and workflow automation capabilities ensure that data remains accurate, consistent, and trustworthy across systems. With 120+ pre-built connectors, including integrations with AWS, Snowflake, Salesforce, and Databricks, Alation integrates seamlessly into enterprise ecosystems. The platform enables organizations to govern AI responsibly, ensuring compliance, transparency, and ethical use of data. Enterprises benefit from improved self-service analytics, faster data-driven decisions, and a stronger data culture. With industry leaders like Salesforce and 40% of the Fortune 100 relying on it, Alation is proven to help businesses unlock the value of their data.

Discover how to effectively integrate AI into your business operations with Watson. This innovative tool empowers you to forecast and influence future results, streamline intricate processes, and enhance the efficiency of your workforce. By incorporating Watson into your workflows, you can harness its capabilities to predict trends, automate challenging tasks, and maximize your team's productivity. Implementing Watson in your applications and processes allows you to leverage organizational data, facilitating the use of AI across various departments, including finance, customer service, and supply chain management. With the help of Watson, you can cultivate improved, tailored experiences for your clients, extend the knowledge of your top talent throughout the organization, and make astute decisions driven by profound data insights. Watson's products and solutions are rooted in scientific principles, designed with a focus on human needs, and emphasize inclusivity. This approach offers a more open, rapid, and secure method for transitioning a greater volume of workloads to the cloud and leveraging AI effectively. Embracing Watson could be a transformative step for your business in the evolving landscape of technology.