Business Software for ServiceNow

Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.

Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.

Ensure smooth operations of core systems such as ERP, WMS, and others based on SQL Server/ Oracle. Through 24/7 automatic analysis, pinpoints in real time the root cause of performance issues in core systems such as ERPs (like SAP, SAP Business One, Infor, Priority, and Microsoft Dynamics) based on SQL Server/ Oracle, on-prime and cloud. 𝗦𝗵𝗼𝗿𝘁 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁: 5-minute installation with immediate results. 𝗣𝗿𝗶𝗰𝗶𝗻𝗴: Affordable and Straightforward Its all-inclusive, server-based subscription can be renewed monthly. Unlike other solutions, there are no extra costs such as repository, additional hardware, and analytics costs or complex module-based, usage-based, or feature-based costs. Neither demands a costly setup nor a long-term commitment. 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Option for DBA Experts managed services. In addition to offering an Automatic 24/7 Monitoring tool for easily identifying performance issues, AimBetter includes the full backup of a team of DBA Experts that supply solutions for more complex issues. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻: Enterprise and SMB Customers recommended.

IT teams, MSPs, and network engineers use Obkio to gain complete visibility into network performance, whether it's happening in the office, across a hybrid workforce, or in the cloud. Obkio is a Network Performance Monitoring (NPM), observability, and diagnostics platform that works by deploying lightweight monitoring agents at any location, with no special hardware required. These agents continuously measure latency, jitter, packet loss, and bandwidth, while running Visual Traceroutes to map performance across the full network path. The platform covers SD-WAN, MPLS, and VoIP/UC monitoring, along with visibility into multi-site and distributed networks. Application performance monitoring (APM) rounds out the picture with HTTP, Web, and Teams-based synthetic tests. A standout feature, Obkio Insight, automates root-cause diagnostics, quickly showing whether a problem sits within the internal network, with an ISP, or with a third-party provider, backed by concrete performance data. Because it deploys in minutes, Obkio gives teams fast answers instead of raw data to sift through. The result: less time troubleshooting, stronger SLA validation, and clear proof of whether the network performance they're paying for matches what they're actually getting.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

Get the power to create, control, and deploy company email signatures and fire up a new marketing channel with world leading email signature management. Exclaimer are the industry leaders in email signature software, giving you complete control, and ensuring you always show your brand and business at its best. Whether you work with Office 365, Google Workspace or Exchange, we can re-energize your sign off

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

Kixie: Smarter Calling & Texting for Revenue Teams Kixie is the AI-powered sales engagement platform that helps teams connect faster, close more deals, and scale effortlessly—all while keeping it personal. 🔥 Outbound Sales: Boost connection rates up to 400% with AI-powered Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Automate calls & texts for instant follow-ups and high-converting outreach—without the manual work. 📞 Inbound Sales & CS: Handle more calls with smart CRM-based routing, shared SMS inboxes, and instant auto-replies. 📊 RevOps & Leadership: Get AI-driven insights, real-time coaching tools, and advanced analytics to level up your team. 💥 Supercharge your sales team today! Visit our website to get started for free, no credit card required.

6clicks offers a straightforward solution for establishing your risk and compliance program, ensuring adherence to various standards such as ISO 27001, SOC 2, PCI-DSS, HIPAA, NIST, and FedRamp, among others. Numerous organizations rely on 6clicks to effectively automate their risk and compliance initiatives, facilitating processes like audits, vendor risk assessments, incident management, and policy enforcement. Users can effortlessly import standards, regulations, and templates from a vast content library, leverage AI-driven tools to minimize manual effort, and connect 6clicks with over 3,000 familiar applications. Designed to cater to businesses of all sizes, 6clicks is also utilized by consultants through a premier partner program that includes the option for white labeling. Founded in 2019, the company has expanded its presence with offices located in the United States, the United Kingdom, India, and Australia, continually evolving to meet the needs of its diverse clientele.

Splashtop Remote Support is a secure remote support and remote access platform built for IT professionals, help desks, managed service providers, and businesses that need fast and reliable device support across multiple operating systems. The platform enables technicians to remotely access and control Windows, Mac, Linux, iOS, and Android devices through attended and unattended support sessions using session codes or managed device access. Splashtop offers a wide range of remote support features including remote desktop control, in-session chat, voice communication, reboot and reconnect functionality, admin privilege elevation, background system tools, and multi-technician collaboration within the same support session. The platform also includes integrations with leading PSA ticketing and IT service management systems such as Zendesk, Jira, Freshservice, Freshdesk, Spiceworks, and Microsoft Teams to streamline support workflows and improve operational efficiency. Splashtop’s Autonomous Endpoint Management add-on allows organizations to automate patch management, monitor endpoint health, deploy software updates, track hardware and software inventory, and proactively manage vulnerabilities across connected devices. Security is a major focus of the platform, with features including end-to-end encryption, two-factor authentication, endpoint MFA, session audit logging, SOC 2 and SOC 3 certified infrastructure, and compliance with standards such as ISO/IEC 27001 and GDPR. The platform supports flexible licensing models for both remote workers needing access to work computers and IT teams managing large-scale support operations.

Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency. Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can respond to user risk in real time. With 24/7 AI + human-led MDR, Guardz utilizes agentic AI to triage at machine speed while expert analysts validate, mitigate, and guide response, giving MSPs scalable protection without adding headcount.

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

Qorus Integration Engine® is the only transaction-sure automation platform for enterprises to simply connect their in-house, cloud and operational technology. Combining easy configuration of business processes with fault tolerant orchestration and error recovery, Qore helps enterprises meet the challenge of rapidly bringing new services to market in a time of increasing innovation and industry change. Qore is trusted by world leading companies to help them reimagine their business processes and innovate faster. Qorus includes AI automation, fault tolerant workflows, native Python - Java language integration, and a data provider API that automatically introspects and interfaces with any system independently of the underlying API or integration technology. Qorus is available as both a paid enterprise edition and a FREE, fully functional community edition.

It shouldn't take long to analyze data from your business solutions. Zuar Runner allows you to automate your ELT/ETL processes, and have data flow from hundreds of sources into one destination. Zuar Runner can manage everything: transport, warehouse, transformation, model, reporting, and monitoring. Our experts will make sure your deployment goes smoothly and quickly.

Privacy360 is a unified privacy and AI governance platform that helps organisations identify, assess, and mitigate data protection risks while staying aligned with fast‑moving regulations such as GDPR, CCPA, LGPD, UK GDPR, FADP and APAC PDPA regimes. Instead of scattering DPIAs, AI risk assessments, RoPAs, DSARs, incidents and vendor reviews across spreadsheets, forms and ticketing tools, Privacy360 provides a single command centre for your entire compliance lifecycle. The platform is built by practising data protection specialists and is designed for DPOs, in‑house counsel, compliance, and outsourced privacy teams who need defensible evidence on demand. Guided workflows walk teams through DPIAs, TIAs, LIAs, AI impact assessments and cross‑border transfer reviews, capturing decisions, controls and approvals in a consistent, audit‑ready format. Linked registries connect processing activities, assets, vendors and AI systems so you can see where personal data is used, which risks apply, and how they are being treated across entities and jurisdictions. Privacy360 also includes modules for DSAR handling, consent and preference management, policy documentation, and incident/breach response with clear timelines and decision trails. Dashboards surface workload, SLA breaches and hotspots so small teams can support many business units without losing control. The result is a practical, scalable way to move from reactive, task‑based compliance to proactive, joined‑up privacy and AI governance that boards, customers and regulators can trust.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

Carbide is a tech-enabled solution that helps organizations elevate their information security and privacy management programs. Designed for teams pursuing a mature security posture, Carbide is especially valuable for companies with strict compliance obligations and a need for hands-on expert support. With features like continuous cloud monitoring and access to Carbide Academy’s educational resources, our platform empowers teams to stay secure and informed. Carbide also supports 100+ technical integrations to streamline evidence collection and satisfy security framework controls, making audit readiness faster and more efficient.

VEEUE is an enterprise class PaaS that monitors and manages every circuit and device in medium-sized to large companies. VEEUE is based on ServiceNow®, Zenoss®, LogicMonitor® and Sisense. It is 100% carrier and manufacturer agnostic, and offers unparalleled observability in one pane of glass anywhere in the world. VEEUE is supported by a US-based NOC that is available 24x7x365. The platform pulls metrics from more than 250 manufacturers, systems, devices, and device types using standard APIs and protocols such as SNMP, WinRM, and SSH. VEEUE™, which correlates information from your environment, provides clear visualizations of connected components and the services they support. A single dashboard allows you to see the status of all IT services, and predict which ones may be affected by outages or events. VEEUE™, a complete managed service solution, was designed to simplify the complex world of IT.

Mimasa AI serves as a comprehensive platform for enterprises, enabling the creation and implementation of autonomous AI agents and sophisticated workflows that streamline intricate business operations. By integrating with various systems such as ERP, CRM, databases, spreadsheets, documents, APIs, and more, it empowers AI agents to interpret data, make informed decisions, carry out tasks, and engage with human oversight when necessary. The platform offers an array of features including an AI Agent Builder, automation of workflows, data analysis capabilities, customizable dashboards and reporting tools, document processing functionalities, Vision AI, seamless enterprise integrations, controls for human involvement, and collaborative tools through Gosthi. This allows businesses to automate essential functions such as finance, sales, reporting, market intelligence, manufacturing inspections, and document management while maintaining their current systems. As a result, organizations can enhance efficiency and innovation without the need for extensive system overhauls.

Guru transforms how teams access and trust information. As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work. It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching. With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.

Zoom Meetings & Chat allows for enterprise video conferencing that includes real-time messaging and content sharing. Video conferencing and messaging made easy across all devices. Facilitate adoption with meeting capabilities that make it simple to join, start, and collaborate on any device. Zoom Meetings syncs to your calendar system and provides enterprise-grade video conferencing on both mobile and desktop. All-hands meetings, internal and external communications, trainings, and all-hands meetings can all be done through one platform. With support for up to 1000 participants and 49 videos per screen, HD video and audio can be added to your meetings. Multi-participants can share their screens simultaneously, and co-annotate to make it more interactive. End-to-end encryption of all meetings, role-based security, password protection and waiting rooms. You can also place attendees on hold. You can record your meetings locally or to cloud with searchable transcripts. Zoom offers HIPAA-compliant healthcare plans.

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

Adobe Acrobat is an all-in-one PDF productivity and e-signature platform and one of the leading enterprise document platforms that scales for global teams — designed to simplify document creation, editing, collaboration, and protection. Users can edit text and images directly within PDFs, reorganize pages, and compare file versions to quickly identify changes. The software enables fast conversion between PDFs and common file formats such as Microsoft Word, Excel, PowerPoint, and image files. Integrated e-signature capabilities allow businesses to collect legally binding signatures and track responses securely. With Acrobat Studio, Adobe Acrobat expands beyond core PDF and e‑signature tasks into an AI‑powered workspace for document insight, content creation, and collaboration.Acrobat AI Assistant adds intelligent document support by summarizing content, generating insights, and answering contextual questions with cited references. PDF Spaces creates a collaborative workspace where teams can centralize files, comments, and AI-driven guidance. Built-in protection tools safeguard documents with encryption, permissions, and redaction features. Mobile apps such as Acrobat Reader and Adobe Scan ensure access and editing capabilities from anywhere. Designed for individuals, students, and enterprises, Adobe Acrobat helps reduce document processing time and improve overall productivity.

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.