Best Customer Engagement Software for Startups

Get to know your customers better. Learn more about their interests, their shopping habits and identify your VIPs. This will help you spread good word of mouth throughout your community while increasing your revenue. We know you're busy so we have created a comprehensive suite of marketing tools that are easy to use. Froogal offers automated email marketing, social media and customer acquisition to help you turn every customer into a loyal customer. Each Froogal Merchant is provided with one-on-one support by their Merchant Success Manager. This person is dedicated to providing the best Froogal experience. Froogal for consumers allows one to pay all of their bills and redeem their rewards quickly using their mobile device while dining or shopping at their favorite merchants. This eliminates the need to carry cash and cards like debit/credit cards or loyalty cards.

HYP3R, a location-based marketing platform, helps businesses unlock geosocial information to engage and acquire high-value customers. Geosocial marketing gives you more context, relevance, and insight to help you understand, delight, and acquire customers. Every data point is an opportunity for marketers. Target unique audiences in your local areas and create relevant campaigns that are timely and relevant. HYP3R allows businesses to surprise and delight their customers and influencers in new ways. HYP3R displays all public social activity from a specific location, regardless if hashtags or mentions. This allows you to never miss an opportunity for customers to be amazed. You can create an internal command center to monitor social trends in your location, or display user-generated content in the lobby. You can manage your customer interactions and create effective segments based upon the qualities you care about.

Hashtag loyalty helps you increase customer loyalty, customer retention, and revenue. First-party customer data via a touchpoint (e.g. feedback, reservation system, loyalty program) that adds value to your company and enhances the customer experience. Performance reports, actionable insights and customer segmentation provide insight into customer behaviour and preferences that will help you make important business decisions. Automated, targeted, and personalized communication with customers at scale based on their activity Real-time tracking of engagement performance and revenue generation. Trusted by more than 1000 businesses in 30 Indian cities, it helps to increase customer loyalty, customer retention, and revenue. To grow your business to the next level, you need to establish long-lasting, meaningful relationships with customers. A simple interface that allows each member of a company to understand and use the platform to its full potential.

Mobivity increases guest loyalty and engagement by using big data technologies that have been proven to increase guest spend and frequency. We help brick-and-mortar businesses thrive in an ever-online world. The Recurrency platform empowers brands to increase customer frequency and spend through motivating employees as well as customers. You can create and monitor campaigns that increase your business's customer frequency by more 7x. Every transaction is an opportunity to create another. Targeted print campaigns can increase average customer spend by 40%. Employee motivation can make a difference in increasing weekly revenue by as high as 10% by motivating them at the point of sale. Mobivity's Recurrency platform was created to help business owners increase customer spend, frequency, and loyalty by using data-driven insights.

Engage your customers via any digital channel. You win by reducing costs, increasing revenues, and improving customer satisfaction. Our company believes that context awareness is crucial to provide the best digital engagement for consumers. Service providers are able identify, offer, and deploy relevant services to consumers segments. Our platform can deliver a multi-pronged engagement. This includes self-service, new product selection, payment, push notifications within the app, links to specific promotions, directions to the nearest store, and more. This closed loop interaction provides data in a meaningful, actionable manner for consumers and helps service providers maximize their overall wallet share. AwareX is 100% pure software as a services product offering. It is delivered via the Cloud and offers 365-day, 24-hour customer engagement for a wide variety of optimized customer journeys.

Viafoura, a digital experience firm, helps brands engage their audiences with a suite engagement and personalization tools that maximize conversions from unknown to known users. We help brands build direct relationships with their audience, reducing their dependency on social media. Our suite of engagement solutions -- including real time conversations, custom polls and community chats, ratings and reviews, an on site community feed, personalized notifications, and alerts -- engages, converts and retains visitors directly on brand-owned and operated properties. Viafoura’s AI-powered, industry-leading content moderation solutions can be customized to meet the unique community guidelines of each customer. Customers can therefore scale and streamline their audience-engagement and community-building efforts while maintaining a civil, brand-safe environment.

AIQUA is a proactive customer engagement platform which allows you to engage your audience based upon their behavior within and outside your app or web environment. It allows you to leverage AI to increase conversions through marketing owned channels. Get more engagement across all devices and marketing owned channels. Your audience's needs are immediately understood and addressed when they land on your website. Your customers want products other than what you offer. Customers can be re-engaged through a variety of formats and channels. Use AI to anticipate your audience's interests outside of your app or website. Appier's cross-screen database maps your users across all devices and helps you choose the best channel to reach them. Engage across mobile app push notifications, in-app messaging, browser-push SMS, email, and other channels

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.

SmartBip is our platform's name. It acts as an API Gateway and Middleware between the internal systems and the App and Web frontends. This facilitates and secures the communication between the parties. RetAPPs was established in 2012 by Alessandro Tiretta. He still provides the company with his retail industry expertise. He realized that brick-and-mortar stores could benefit from innovative tools in their battle against online boutiques. This was both for customer engagement and to meet the new needs of manufacturers. Today's data prove that this is true. RetAPPs is the perfect partner for traditional retailers. It's a fully digital solution provider that can support retailers through the entire digitisation process. SmartBip, our proprietary technology, turns any point-of-sale into an e-commerce platform with multiple channels.

Your call center will be obsolete. With all-in-one cloud messaging, transform your enterprise into a conversational powerhouse. Customer care that is always available. Your customers have a 24/7 portal to your business. Secure Transactional Messaging: Provide rich, dynamic experiences that respect data privacy and help users resolve issues. Full-Stack Platform - Leverage automation and conversational analytics to empower agents, self-service, and agent escalations. AI Deployment Mastery - "Conversationalize your brand" and increase customer satisfaction through elite UX. No more AI pilots going nowhere, no more science projects. Customers of Pypestream achieve amazing ROI. It's innovation with a proven business effect. Coronavirus has left you short of staff. It's time for Pypestream's COVID-19 customer service starter packs to go to work.

Rheobot offers live and automated solutions to customer engagement, lead conversion, and customer management on websites and social media platforms.

Our powerful acquisition network will help you build your audience and enable you to use advanced SMS messaging features to connect with your customers. To host or join a sweepstakes, you can partner with thousands of like-minded companies in our network. You can leverage both single-brand and multi-brand sweepstakes to increase your SMS and email lists faster and more cheaply than ever before. Engage and convert your audience using DojoMojo's SMS marketing capabilities. You can still use your preferred ESP. You can create a fully customized landing page with our easy-to-use templates and editing tools in just minutes. One click allows you to generate Official Rules, customize forms, and create a URL. DojoMojo's SMS Marketing capabilities and our powerful acquisition funnel will allow you to grow your SMS audience by 10-20x. Buy and sell sponsored content to reach new audiences or monetize existing ones.

It's time for your own Social Network. SelfCommunity SaaS platform can increase users engagement, strengthen brand awareness, improve customer feedback, and retention. Your Social Community can be created on your website or through an App. Your Social. With a Platform that is completely customizable to your needs, you can be the owner of your Social Network strategy and content. Your users. Create an active, engaged community around your brand's values and brand. Engage users around their passions and interests. Your Data. A complete set of marketing and social data can be used to create value. Learn more about Data Provisioning. With all the power and flexibility of a Social Network, you can create and grow your community. Your website can be used to create your social community. Create an IOS or Android app. Publish, distribute, and manage content. Encourage community building and engagement. Increase reach and engagement Promote products, services, and other marketing activities.

One Platform, Countless Customer Solutions. TABLE offers all-in-one, 24/7 customer service. It can be used whenever, where, or how the customer needs. Everything is done in one interface. The customer will have instant access to all your products and services, from the first click to the fiftieth order. TABLE will keep track of everything you need about them. Smart for your company, unforgettable for your customers. TABLE provides the best customer experience throughout the entire journey. Our marketing and sales campaigns are more aligned than ever before! Chart Your Customer Journey with Confidence TABLE connects with your company to create a seamless journey for customers. You'll be able to help your customers every step. {Enable All-in-One Customer Service TABLE is so much more than chat.|All-in-One Customer Service TABLE can do so much more than just chat.} TABLE can automate customer-specific actions, such as payments and appointments. Your experts can also interact with customers via voice and video calls.

Life.ioEngage™, replaces tedious customer transactions by creating meaningful, ongoing customer interactions. We engage, reward, educate, and delight customers at every stage of the customer relationship. These thoughtful interactions reveal valuable data and insights that will help you move the needle in your most important metrics: Conversions, lead generation, placements, wallet share generation (persistence), NPS, and conversion. The Engage platform is available as a mobile or desktop app. It can also seamlessly integrate with Life.ioGrow and Life.ioEmpower™ or your existing technology. Engagement is about providing real value to the user. Engage: Is a platform that promotes holistic well-being. It offers classes, real-life stories and articles on personal finance and health.

Inte Q's Genesis Customer Engagement Platform allows you to leverage customer data in new and innovative ways. Genesis accepts data as is and drives intelligent decision making with segmentation tools, unified profiles, and more. With a single view of all customers, connect disparate data sources to gain deeper customer insights and increase ROI. Real-time data health dashboards monitor data quality and highlight data improvement opportunities that can increase response rates and enhance personalized messaging. Pre-built connectors make it easy to integrate and combine data from hundreds of sources. You can create strong customer profiles from disparate data sources, and activate customer segments without relying upon your IT resources. Segment Builder's point-and-click features allow you to create custom segments instantly, without any coding!

Being at the forefront of fan engagement creates great digital experiences for fans and opens up new commercial opportunities. New revenue opportunities can be created by immersive engagement opportunities that combine the best sporting traditions with the most recent digital trends. This digital experience opens up new opportunities for sponsors and advertisers. Ubiquity, our cloud-based engagement platform and experience, is robust, scalable, and highly configurable. This innovative solution for fan engagement was created. Provided as a software-as-a-service means you'll have ongoing access to new features and we take care of the day-to-day management, including OS updates. FanTribe elevates fan engagement and creates a new marketplace that opens up new commercial models.

Repro is a customer engagement platform which leverages customer data to enable value added communication across channels such email, push notifications and web. Data can be found in both the digital and real worlds. Communication that only sends emails and pushes. Repro bundles data and creates repeat customers by optimizing communication across channels. You can send messages that are tailored to your customer journey through various channels, including push notifications, in app messages, and the app UI. Customers can place banners at the best time based on their behavior and attribute data, announce campaign information, or take steps such as reminding them to drop baskets. The website information can be used for email marketing. We looked at the actual usage by companies that have created apps / web services tools.

Get exceptional results with 95% open rate and 40% reply rate. For better results, send personalized, 2-way interactions to every message. Radiance platform was built for ecommerce. Integrating with your ecommerce platform allows you to set up personalized marketing notifications such as order status, delivery status, reorders, upsells, abandoned cart, and more. Your customers can place orders via SMS and FB Messenger with our revolutionary conversational checkout functionality. Radiance Conversation Builder allows you to create rich interactive conversations that engage customers, guide them in their interactions and build a relationship. You can either use one of our existing conversation templates, or create your own.

Managers need the right technology to manage their teams, do their jobs and solve daily challenges. Our integrated solutions will optimize your workforce management in real time. We offer the industry knowledge, training, technology, partnership, and partnership necessary to give your managers the tools they need for making better decisions. We provide the tools and expertise that managers need to make better decisions. Our platform uses smart technology to automate everything, from scheduling and planning to managing time and attendance. Our solutions give them the information they need in real time, from anywhere. They can do more with their staff and get the feedback they need. This will allow them to improve customer experiences while working smarter. The result? Your managers will improve your business.

Our 4Q platform gathers, presents, & provides insights to customer data from all of your marketing channels on one dashboard. This provides you with actionable insight to increase brand awareness and generate incremental revenue. Integrated marketing approach to increase awareness and customer engagement in line with the A2A Framework™. All your marketing channels can be managed from one dashboard. You can also use data to deliver the right message at right time. Quick analytics and insights can be gained by reviewing the Key Performance Indicators for your offline and online marketing strategies. To measure changes in important metrics over time, you can compare data from different social media platforms. You can gain insights and data about customer behavior to optimize your website for key conversion indicators. You can track the performance of individual campaigns in real time, see where visitors are coming from, as well as compare data over time.

Coniq's digital platform allows your entire company to connect with and engage customers online and in-store, through multiple touchpoints. A digital platform that allows your entire company to understand, anticipate, and engage customers can transform your business quickly and economically. Get a clear picture of your customers, brands, and marketing activities. The new customer loyalty solution that identifies and rewards customers before, during, and after each visit is exciting. Coniq is the central point of your digital transformation. It allows you to identify and engage shoppers online and offline and build meaningful, personal relationships. Understanding your customers will help you drive sales growth at your retail location. Create a list of shoppers who are ready to buy, and encourage shoppers to visit.

Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency. The Nuance AI-powered digital messaging and enterprise messaging solutions combine to improve cross-channel customer interactions and speed up resolution times. This will allow you to deliver the exceptional experiences your customers demand. Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency. The Nuance AI-powered digital messaging and enterprise messaging solutions combine to improve cross-channel customer interactions and speed up resolution times. This will allow you to deliver the exceptional experiences your customers demand. Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency.

Perx Technologies, a Singapore-based Lifestyle Marketing SaaS Platform, is a category-creating Lifestyle Marketing SaaS Platform that helps large enterprises and digital native business transform from being transient and transactional into delivering continuous and meaningful customer interactions in the digital economy. This platform allows you to influence and drive customer action. It's never been easier to reward customers with personalized rewards. Enterprises are rushing to create mobile-first net new revenue streams through becoming 2 sided marketplaces. The Perx Lifestyle Marketing Platform allows enterprises to redefine customer engagement, create a marketplace for commerce in under 30 days, and be a strong Adtech competitor in the mobile-first economic. The platform powers large, global brands and allows organizations of all sizes the opportunity to monetize customer engagements through personalized, revenue-generating digital experiences that millions of end customers can enjoy.

Although companies have the data to understand and serve their customers well, few companies can draw insights from that data. Even fewer companies can use these insights to personalize customer experiences in real-time. Even fewer, the customer engagement leaders, can scale this real-time personalization across multiple channels, journeys, and business lines. Be a leader in customer engagement worldwide. Our unified cloud engagement platform, CSGXponent™, allows you to leverage your existing data, technology, and communication channels to create exceptional experiences. Xponent combines a robust customer platform, industry-leading customer journey orchestration, analytics, and proven omnichannel communication into one solution. Xponent enables companies to deliver proactive, personalized and predictive customer interactions that improve business outcomes and reduce risk.