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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Transforming anonymous site visitors into dedicated patrons is essential for businesses. By providing smooth interactions, fostering trust, and creating tailored digital experiences, companies can effectively engage with their clientele, partners, and customers alike. Enhance the B2C engagement process by ensuring that new and returning customers are easily identified and provided with relevant experiences through SAP Customer Identity and Access Management solutions. Quickly onboard users with a straightforward registration process and enhance personal interactions using social login functionalities. Strengthen omnichannel strategies with robust capabilities like single sign-on, SAML 2.0, and Open ID Connect to ensure secure data sharing and authentication. Close data gaps by developing unified customer profiles, allowing for the delivery of trustworthy and personalized experiences. Furthermore, expedite the market launch of new services, streamline the management of identity lifecycles, and mitigate potential risks with SAP Customer Identity and Access Management solutions tailored specifically for B2B environments. By integrating these solutions, businesses not only enhance customer satisfaction but also significantly improve their overall operational efficiency.

Description

Unlock a comprehensive, shareable perspective of your customers through innovative knowledge graphs, allowing for the creation of precise and actionable customer-centric insights. The caliber of customer data is pivotal in shaping interactions, engagement, and overall experiences. When data quality is high, it fosters a singular, accurate understanding of customers, illuminating their needs and behaviors. Moreover, reliable data provides an in-depth view of transaction histories and essential contextual information, which is vital for delivering the personalized experiences your customers desire. By dismantling data barriers and silos, you can connect previously hard-to-access information and disseminate insights throughout your organization. Enhance customer profiles with rich context, reveal timely actionable insights, and craft impactful experiences. With the Spectrum Context Graph, you gain access to a fully integrated, accurate, and enriched customer 360 view that propels your business toward success while ensuring that every decision is informed by comprehensive data. This approach not only enhances customer satisfaction but also drives long-term loyalty and engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aritic PinPoint
BIGDBM
BlueConic
Cool Tabs
IBM i
InEvent
Mailchimp
Optimizely One
Pivotree
Qualifio
RainFocus
SAP Cloud Platform
SAP Joule
SAP Store
Salesfloor
Showpad Coach
VK
Viafoura
Wyng

Integrations

Aritic PinPoint
BIGDBM
BlueConic
Cool Tabs
IBM i
InEvent
Mailchimp
Optimizely One
Pivotree
Qualifio
RainFocus
SAP Cloud Platform
SAP Joule
SAP Store
Salesfloor
Showpad Coach
VK
Viafoura
Wyng

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/crm/customer-data-management.html

Vendor Details

Company Name

Spectrum

Country

United States

Website

www.precisely.com/product/precisely-spectrum-quality/spectrum-context-graph

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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