Segment Description

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Twilio Segment, companies can collect, unify and route their customer data into any system. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Pricing

Pricing Starts At:
$120 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Segment has an API

Reviews - 2 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Twilio
Year Founded:
2011
Headquarters:
United States
Website:
segment.com
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Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

Segment Features and Options

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Management Software

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Personalization Software

Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Master Data Management Software

Data Governance
Data Masking
Data Source Integrations
Match & Merge
Multi-Domain
Process Management
Relationship Mapping

Data Quality Software

Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge

Account Based Marketing Software

Campaign Personalization
Customer Segmentation
Engagement Monitoring
Target Account Identification

Segment Lists

Segment User Reviews

Write a Review
  • Name: Ayush G.
    Job Title: C Parts Expert
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Twilio Segment review

    Date: Jan 30 2024

    Summary: Segment provides a reliable foundation for centralized customer data across tools. But leveraging data insights requires some additional investments in analytics.

    Positive: Intuitive UI & workflows for managing data pipelines. Prebuilt integration with hundreds of apps & platform. Consolidates customer data from diverse sources into unifies profiles.

    Negative: The major con about Twilio Segment is its complex pricing plans makes it expensive to use it on a scale.

    Read More...
  • Name: Sakshi S.
    Job Title: Inside Sales Representative
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Unifying customer data for Seamless engagement

    Date: Jan 23 2024

    Summary: Twilio Segment stands as a valuable solution for businesses aiming to centralize customer data & orchestrate personalized engagement across multiples channels.

    Positive: Twilio Segment serves as a powerful customer data platform, allowing businesses to consolidate & manage customer data from various sources, creating unified for enhanced understanding.

    Negative: The pricing model may vary based on the usage & businesses need to carefully assess their data processing & storage requirements to manage cost effectively.

    Read More...
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