Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your business's growth heavily relies on your reputation, and it’s important to strive for more than just “good.” Customers need to perceive you as the best in the industry, which requires delivering exceptional service. Utilizing customer satisfaction software can provide valuable insights to enhance your service quality. QDS customer satisfaction software offers a straightforward and visually appealing dashboard that presents an overview of your company’s performance. You can filter reports to pinpoint dissatisfied customers and identify areas where your company may be underperforming. Additionally, QDS equips you with the necessary tools for conducting proactive and effective employee evaluations and training sessions. By monitoring employee performance, you can identify both their strengths and weaknesses. Remember, a lack of communication isn’t always a positive sign! If clients aren’t engaging with your feedback requests, this could indicate underlying issues. QDS's customer satisfaction software keeps you informed by alerting you to negative feedback, low scores, and unresponsive clients. Ultimately, investing in this software can be a game-changer for your business's customer relations strategy.
Description
With Retamo, you can effortlessly monitor, generate, and assess your company's online customer ratings, ensuring you cultivate the best possible reputation on the web. Discover how to leverage your business reviews effectively with this innovative tool. Keep an eye on customer ratings for both your company and your competitors across more than 50 different rating platforms available online. Encourage your satisfied customers to leave positive feedback on the platforms that matter most to you. By doing so, you can enhance your company's online image and attract even more leads and new clientele. Effortlessly share glowing reviews on social media or incorporate them directly into your website with just a few simple clicks. Additionally, analyze your company's performance and that of your competitors using trustworthy metrics to gain valuable insights. Retamo allows you to keep track of the various rating portals and social networks where your company is featured, ensuring you never lose sight of your ratings. You can also display your company’s ratings across multiple platforms based on specific criteria, making it easier to showcase your strengths and achievements. Ultimately, Retamo empowers you to take charge of your online presence and reputation with ease and confidence.
API Access
Has API
No
API Access
Has API
No
Integrations
Airbnb
No
Amazon
No
App Store
No
Axis LMS
No
Expedia
No
G2
No
Glassdoor
No
Go Local Go Smart POS
No
Google
No
Google Play
No
Integrations
Airbnb
Yes
Amazon
Yes
App Store
Yes
Axis LMS
Yes
Expedia
Yes
G2
Yes
Glassdoor
Yes
Go Local Go Smart POS
Yes
Google
Yes
Google Play
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Pricing Details
€19 per account per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Quality Driven Software
Country
United States
Website
qualitydrivensoftware.com
Vendor Details
Company Name
Retamo
Country
Germany
Website
retamo.de/
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No