Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your business's growth heavily relies on your reputation, and it’s important to strive for more than just “good.” Customers need to perceive you as the best in the industry, which requires delivering exceptional service. Utilizing customer satisfaction software can provide valuable insights to enhance your service quality. QDS customer satisfaction software offers a straightforward and visually appealing dashboard that presents an overview of your company’s performance. You can filter reports to pinpoint dissatisfied customers and identify areas where your company may be underperforming. Additionally, QDS equips you with the necessary tools for conducting proactive and effective employee evaluations and training sessions. By monitoring employee performance, you can identify both their strengths and weaknesses. Remember, a lack of communication isn’t always a positive sign! If clients aren’t engaging with your feedback requests, this could indicate underlying issues. QDS's customer satisfaction software keeps you informed by alerting you to negative feedback, low scores, and unresponsive clients. Ultimately, investing in this software can be a game-changer for your business's customer relations strategy.
Description
With Retamo, you can effortlessly monitor, generate, and assess your company's online customer ratings, ensuring you cultivate the best possible reputation on the web. Discover how to leverage your business reviews effectively with this innovative tool. Keep an eye on customer ratings for both your company and your competitors across more than 50 different rating platforms available online. Encourage your satisfied customers to leave positive feedback on the platforms that matter most to you. By doing so, you can enhance your company's online image and attract even more leads and new clientele. Effortlessly share glowing reviews on social media or incorporate them directly into your website with just a few simple clicks. Additionally, analyze your company's performance and that of your competitors using trustworthy metrics to gain valuable insights. Retamo allows you to keep track of the various rating portals and social networks where your company is featured, ensuring you never lose sight of your ratings. You can also display your company’s ratings across multiple platforms based on specific criteria, making it easier to showcase your strengths and achievements. Ultimately, Retamo empowers you to take charge of your online presence and reputation with ease and confidence.
API Access
Has API
API Access
Has API
Integrations
Airbnb
Amazon
Booking.com
Compass Wave
Doctify
Expedia
Facebook
G2
Glassdoor
Go Local Go Smart POS
Integrations
Airbnb
Amazon
Booking.com
Compass Wave
Doctify
Expedia
Facebook
G2
Glassdoor
Go Local Go Smart POS
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
€19 per account per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quality Driven Software
Country
United States
Website
qualitydrivensoftware.com
Vendor Details
Company Name
Retamo
Country
Germany
Website
retamo.de/
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label