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Average Ratings 0 Ratings
Description
Whether deployed on-premises or in the Cloud, CX-E provides flawless integration with leading communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, enhancing any existing telephony and email system. It boasts industry-leading features, including comprehensive voice message encryption from start to finish. Users can benefit from a mobile app that enables single number reach, intelligent call forwarding, distinct separation of business and personal calls, inbound call screening, and protection of mobile numbers. The system consolidates voicemail, email, and fax into a unified inbox for ease of access. It also offers text-to-speech, voicemail transcription, and secure messaging features. With speech-enabled technology, users can access their calendars, emails, faxes, and voicemails hands-free and eyes-free. Additionally, the federated presence feature allows users to play personalized greetings based on their calendar availability. CX-E accommodates multiple attendants, provides speech-recognition interfaces, customizable greetings for various departments, multilingual options, and scheduled messages. Furthermore, it enables tailored automated outreach through telephone calls or text messages, enhancing communication efficiency across the board. This comprehensive solution is designed to streamline communication processes and improve overall productivity.
Description
"Rander" represents an innovative suite of computer telephony integration (CTI) applications that seamlessly merge the functionalities of telephones and computers. This software offers comprehensive control and monitoring capabilities for PBX systems including Panasonic, Avaya, Samsung, and Asterisk. With "Rander," users gain real-time oversight of the status of all station lines and enable operators to supervise all employee conversations effectively. When a call comes in, "Rander" instantly identifies the caller by cross-referencing the phone number with the contact list, displaying the name on the screen simultaneously with the incoming call. Additionally, "Rander" keeps a thorough record of calls, storing this information in a centralized database, allowing users to review their call history for any specified period while enabling operators to monitor calls across all lines. Moreover, "Rander" simplifies access to essential features of the PBX systems, such as call forwarding, interception, and notifications, eliminating the need to remember complex codes for these functions. This efficiency not only enhances productivity but also streamlines communication processes within an organization.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Avaya one-X Communicator
Yes
BroadConnect Team-One
Yes
Cisco Unified Communications Manager
Yes
Gmail
Yes
MiVoice Business
Yes
Microsoft 365
Yes
Microsoft Authenticator
Yes
Microsoft Exchange
Yes
Momence
Yes
Integrations
Avaya one-X Communicator
No
BroadConnect Team-One
No
Cisco Unified Communications Manager
No
Gmail
No
MiVoice Business
No
Microsoft 365
No
Microsoft Authenticator
No
Microsoft Exchange
No
Momence
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$335 one-time payment
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
opentext.com
Vendor Details
Company Name
Ranat
Founded
1992
Country
Russian Federation
Website
www.randersoft.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No