Avaya IP Office Description

Avaya IP Office, a globally available and award-winning unified communications platform, is implemented and managed in your premises. Explore all the IP Office capabilities to improve your interactions with customers and employees. Set up call recording, tracking and reporting to study your customer calls. This Avaya call reporting capability can be delivered via IP Office to record and documentation incoming calls. You can also add dashboards and seats for real-time agents in call centers to improve call handling. Avaya IP Office and Avaya Spaces are combined to create a single app that includes voice, video, messaging and conferencing. This app is available on any device and in any location.

Integrations

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Company Details

Company:
Avaya
Year Founded:
2000
Headquarters:
United States
Website:
www.avaya.com/en/products/ip-office/

Media

Avaya IP Office Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Webinars
Videos
Customer Support
Phone Support
Online

Avaya IP Office Features and Options

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Avaya IP Office Lists