Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Numeron seamlessly integrates shift scheduling, substitute management, working hours analysis, reporting, and communication into a single platform. This holistic approach enhances workforce management by fostering greater transparency and efficiency. By addressing the needs of both employees and the organization, it aims to boost job satisfaction while effectively balancing resource allocation. The system reduces departmental barriers and fosters a culture of equality, ensuring both customers and staff feel valued. The total hours tracked within each period closely align with each employee’s desired work hours, while also accommodating preferences for work and absence fairly. Additionally, free hours are optimized to benefit the workforce. Managing substitutes becomes a straightforward task, as the system identifies the most suitable experts for any given assignment and facilitates direct communication via text messaging, streamlining the entire process. Overall, Numeron not only simplifies management but also empowers employees to feel more engaged and recognized in their roles.
Description
Our workforce management suite enables your organization to effectively utilize its valuable resources in a more focused, cost-effective, and employee-centric way, while minimizing the manual and labor-intensive aspects of administrative tasks. Service centers of various sizes across more than 15 countries rely on our opcycWFM software to efficiently manage, plan, and control employee deployment, even in complex situations, while prioritizing employee needs and preferences. opcycWFM supports your planning, monitoring, and personnel processes comprehensively. This all-encompassing workforce management solution enables you to navigate the daily operational cycle intelligently without necessitating extensive adjustments, as it is uniquely configurable. If you want a workforce management provider that truly understands your needs on a daily basis, opcycWFM is the solution you should choose. With its intuitive design and robust features, it stands out as the ideal choice for organizations aiming for efficiency and employee satisfaction.
API Access
Has API
API Access
Has API
Integrations
Sympa
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5.95 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Visma
Website
www.numeron.com/en
Vendor Details
Company Name
opcyc GmbH
Founded
2011
Country
Germany
Website
opcyc.de/opcyc/de/
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce