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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.

Description

The PIEL Survey App collects survey data from people every day. This allows for a deeper understanding of the participant's thoughts and feelings than traditional surveys. The researcher can ask a variety of questions and give prompts to participants to answer the survey. The PIEL Survey can also be used to conduct Ecological Momentary Assessment (EMA), or Experience Sampling Methods (ESM) research methods. These methods are recognized as powerful tools that minimize recall bias and allow detailed analysis of influences on behavior. Web-based surveys are limited in their effectiveness due to the importance of being "inthe moment". The PIEL Survey App receives notifications even if you are offline, so surveys can be completed even if you are not connected.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$35 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GroHawk

Founded

2017

Country

United Kingdom

Website

www.grohawk.com

Vendor Details

Company Name

Blue Jay Ventures

Country

Australia

Website

pielsurvey.org

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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