Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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SurveyJS is a set of four open-source JavaScript libraries that offer the benefits of a tailor-made in-house survey application, while considerably reducing the time and resources needed to deploy the system. These libraries are independent of specific server code or database requirements and seamlessly integrate with popular JavaScript frameworks, including React, Angular, Vue.js, jQuery, Knockout, and more. They are designed to communicate with any server that can handle JSON requests, ensuring compatibility with various server architectures and databases.
The product family is composed of:
- An open-source MIT-licensed rendering library that renders dynamic JSON-based forms in your web application, and collects responses.
- A self-hosted drag & drop form builder that features an integrated CSS-based theme editor and a GUI for conditional rules. It automatically generates JSON definitions (schemas) of your forms in real time.
- PDF Generator, a library that renders SurveyJS surveys and forms as PDF files in a browser;
- The Dashboard library that allows you to simplify survey data analysis with interactive and customizable charts and tables.
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Checker Software
Checker is a professional market research solution, that allows for conducting 360-degree customer satisfaction campaigns. Offering a Mystery Shopping platform, alongside a full-fledged application for customer experience management, helps with multichannel data collection, complete operational workflow, and unified reporting tools.
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently:
Mystery shopping software;
CATI surveys;
CAPI surveys;
CAWI surveys (Internet surveys, Email surveys, SMS surveys);
Retail audit.
With excellent customer service and an end-to-end enterprise-level CX solution, Checker has won global recognition worldwide, reaching new partners and clients across 4 continents.
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SutiSurvey
SutiSurvey is a web-based survey platform that empowers organizations to craft and distribute online questionnaires. This tool provides users with the ability to design and personalize surveys, collect feedback, and visualize data effectively. Tailored for businesses of any scale, SutiSurvey helps eliminate paper usage, minimizes manual processes, and lowers the costs associated with collecting and managing responses. It boasts a comprehensive question library filled with frequently used inquiries. Additionally, users can implement skip logic and branching capabilities, allowing the survey to adapt based on prior answers. The platform also features a library of pre-constructed surveys, enabling rapid creation of common questionnaires. Furthermore, it allows for the configuration of email templates to guarantee that the intended message reaches the participants. With these features, SutiSurvey not only streamlines the survey process but also enhances the overall experience for both organizations and respondents.
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