GroHawk Description
GroHawk uses CSAT, NPS and CES to help identify what your customers think about your brand. Are your customers and employees ready to go back to work with you? What would they like to see changed? Looking for a tool to collect customer details for Track & Trace Ask your employees to survey them and find out their thoughts on the measures. As customers shop again with you, it is important to speak to them and get to know their concerns. As you reopen your company, collect customer information to ensure you comply with government guidelines. GroHawk comes preloaded, with survey questions that are tailored to your industry by top retail professionals. You can supplement the core survey with questions specific to your business, which will allow you to collect feedback on any aspect your offering. The system can generate multiple reports to provide more accurate analysis and insight into your customers' behaviour.