Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 14 Ratings

Total
ease
features
design
support

Description

Fuze stands out as the leading global platform for cloud communication and collaboration tailored for enterprises. It streamlines the intricacies associated with managing on-premises communication systems, ensuring exceptional voice quality and reliable service through unlimited calling to over 110 countries via more than 50 carriers, making it an excellent choice for businesses with a significant international presence. With a decade of experience supporting clients worldwide, we offer a strategic roadmap to maximize the benefits of your Fuze deployment. This comprehensive application operates flawlessly across various locations and devices, providing deep insights into usage, engagement, and organizational productivity. Upgrade your communication strategies with the premier cloud platform that integrates unified voice, high-definition video conferencing, real-time chat, content sharing, and contact center solutions all in one place, revolutionizing how teams collaborate and connect. Embrace the future of communication with Fuze and unlock the full potential of your enterprise.

Description

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Zoho CRM Yes 
Active Directory Yes 
Apptivo Yes 
Aryaka Yes 
DataParser Yes 
Five9 Yes 
Google Workspace Yes 
Junos Traffic Vision Yes 
Microsoft Outlook Yes 
NetSuite Yes 
NextPlane Yes 
NiCE CXone Mpower Yes 
Ntranet Yes 
ServiceNow Yes 
Slack Yes 
Stackreaction Yes 
Zendesk Yes 
eFront Yes 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Zoho CRM Yes 
Active Directory No 
Apptivo No 
Aryaka No 
DataParser No 
Five9 No 
Google Workspace No 
Junos Traffic Vision No 
Microsoft Outlook No 
NetSuite No 
NextPlane No 
NiCE CXone Mpower No 
Ntranet No 
ServiceNow No 
Slack No 
Stackreaction No 
Zendesk No 
eFront No 

Pricing Details

$20 per user per month
Free Trial No 
Free Version No 

Pricing Details

$20 per month per user
Core - $20 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access

Pro - $38 per month / user billed annually - Intelligent cloud call center:

All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting

Power - $54 user/mo, billed annually - Call center solution powered by auto dialer.

Everything in Pro, plus:
- Auto dialers
- Dedicated account manager

Enterprise - $65 user/mo, billed annually

Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fuze

Founded

2006

Country

United States

Website

www.fuze.com

Vendor Details

Company Name

MightyCall

Founded

2013

Country

United States

Website

www.mightycall.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
IVR / Voice Recognition No 

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management Yes 
Board Meetings No 
Committee Meetings No 
Internal Meetings No 
Invitation Management No 
Legislative Meetings No 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling Yes 
Travel Management No 
Voting Management No 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads No 
File Sharing Yes 
Mobile Access Yes 
Push Notifications No 
Search Yes 
Surveys & Feedback No 
Task Management No 
Video Conferencing Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing No 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing No 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech Yes 
Voice Customization No 
Voice Mail Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers Yes 
e911 Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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