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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We have developed a system which understands and analyses customer opinions and NPS satisfaction survey in an intelligent and easy way. This allows for efficient and effective decision-making. We offer AI-based surveys and sentiment analyses of our open text question. We offer all major methodologies, such as NPS and CSAT. We are a 360-degree multichannel tool which can be accessed via tablets, Qrs or social media.

Description

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Salesforce
Chattermill
Desktop.com
Easyflow
Geckoboard
HubSpot CRM
Integrately
Intercom
Kapiche
Kleene
Mailchimp
Planhat
Prodsight
Salesmachine
Segment
Shopify
Stackreaction
Wufoo
dotdigital Engagement Cloud

Integrations

Salesforce
Chattermill
Desktop.com
Easyflow
Geckoboard
HubSpot CRM
Integrately
Intercom
Kapiche
Kleene
Mailchimp
Planhat
Prodsight
Salesmachine
Segment
Shopify
Stackreaction
Wufoo
dotdigital Engagement Cloud

Pricing Details

$40/month/device
Free Trial
Free Version

Pricing Details

$49.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Feedbox

Founded

2011

Country

Mexico

Website

feedboxcem.com

Vendor Details

Company Name

SatisMeter

Founded

2015

Country

Czech Republic

Website

www.satismeter.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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