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Average Ratings 0 Ratings
Description
Acquire international virtual phone numbers from over 100 countries to engage with your worldwide audience remotely using Dialaxy.
With Dialaxy’s robust features, agents can efficiently manage their daily calls and SMS without the need to switch between multiple applications.
Our user-friendly packages offer local, shortcode, or toll-free numbers, complete with both calling and texting functionalities.
Enhance your customer service experience with our comprehensive call center software, which guarantees smooth communication and unmatched operational efficiency.
This all-in-one solution empowers businesses to stay connected with clients, no matter where they are located.
Description
The NeXorce Enterprise Suite keeps a close watch on the call center's performance. It seamlessly integrates both real-time and historical data from a range of Contact Center applications, offering a centralized reporting solution that agents and managers have been seeking. With NeXorce, users can access detailed real-time reporting for call centers. Information can be published across various platforms, including dashboards, desktop applications, web reports, tablets, and smartphones. Users can remain informed via email, SMS notifications, and web reports sent directly to their mobile devices. Additionally, it enables the presentation of live statistics, metrics, and alerts on large display screens, ensuring that essential information is always visible. The system supports the transmission of real-time data through either a wireless URL or a network connection, enhancing accessibility and responsiveness. This robust functionality empowers teams to make informed decisions swiftly and effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dialaxy
Founded
2023
Website
dialaxy.com
Vendor Details
Company Name
Spectrum Corporation
Founded
1971
Country
United States
Website
www.specorp.com/products/nexorce-data-management/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics