neXorce Description
NeXorce Enterprise Suite tracks the heartbeat of the call centre. Combine historical and real-time data from different Contact Center applications to create the one-stop reporting tool managers and agents are looking for. NeXorce provides comprehensive real-time call center reporting. You can publish your information to a dashboard or web report, tablet, smartphone, or desktop. Stay connected via email, SMS text, notifications, and web reports delivered directly to your smartphone. Large format displays can display real-time metrics, statistics, and messages. Display real-time information via wireless URL or network connection
Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Spectrum Corporation
Year Founded:
1971
Headquarters:
United States
Website:
www.specorp.com/products/nexorce-data-management/
Media
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Product Details
Platforms
Windows
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online
neXorce Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics