Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Acquire international virtual phone numbers from over 100 countries to engage with your worldwide audience remotely using Dialaxy. With Dialaxy’s robust features, agents can efficiently manage their daily calls and SMS without the need to switch between multiple applications. Our user-friendly packages offer local, shortcode, or toll-free numbers, complete with both calling and texting functionalities. Enhance your customer service experience with our comprehensive call center software, which guarantees smooth communication and unmatched operational efficiency. This all-in-one solution empowers businesses to stay connected with clients, no matter where they are located.

Description

Our all-inclusive Contact Center Platform is designed to significantly boost your CRM's efficiency while simultaneously improving the overall customer experience. By enabling your teams to manage twice the number of calls and automatically record call interactions, you can significantly enhance productivity. Gain vital insights into customer conversations, including valuable product feedback and competitor mentions, which will empower you to make informed adjustments for widespread improvements. Our advanced AI technology streamlines processes from virtual agents to call routing, as well as analytics and speech recognition, making your workflows more intelligent and simpler. Benefit from essential integrations, conversation tools, and analytical insights that your Contact Centers need to elevate the customer journey. Samespace Contact Center optimizes and enhances the conversations your agents have with both prospects and customers, whether through phone calls, chatbots, or social media interactions. With our platform, you can ensure that engagement is not just efficient but also effective every single time. Enjoy the peace of mind that comes with knowing your communication strategies are informed and impactful.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
Freshdesk
HubSpot Customer Platform
Pipedrive
Salesforce
Zapier
Zendesk Sell
Zoho CRM

Integrations

HubSpot CRM
Freshdesk
HubSpot Customer Platform
Pipedrive
Salesforce
Zapier
Zendesk Sell
Zoho CRM

Pricing Details

$10 per month
Free Trial
Free Version

Pricing Details

$25 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dialaxy Inc.

Founded

2023

Country

United States

Website

dialaxy.com

Vendor Details

Company Name

Samespace

Founded

2016

Country

United States

Website

www.samespace.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives