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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Introducing an AI-powered quality audit service tailored for sectors like insurance, healthcare, consumer banking, and retail, ensuring complete data protection. This service streamlines all quality assurance metrics across various customer interactions, whether it be through phone calls, emails, chats, or social media platforms. With the Contiinex cloud-based dialer, which includes integrated WhatsApp, voice, and SMS bot functionalities, your agents can now connect effortlessly with clients during both inbound and outbound campaigns. Enjoy a centralized dashboard that offers a comprehensive 360° overview of your business processes. Utilizing the Contiinex WhatsApp business API, you can enhance automation in customer interactions related to sales, service, or support, facilitating marketing efforts throughout the customer journey—from pre-purchase inquiries to post-purchase follow-ups. The platform is bolstered by a unified dashboard that provides detailed insights into all customer engagement metrics. With Contiinex, you gain the ability to oversee every customer interaction, whether through voice or non-voice channels, rather than relying on the outdated practice of sampling just 1-2% of quality audits. Additionally, it empowers you to mitigate fraud proactively by assessing risks in real-time and enhances overall process efficiency. By adopting this innovative approach, businesses can expect not only improved compliance but also a richer understanding of customer behavior.

Description

Before investing in AI-driven creative optimization, it's essential to understand what strategies yield results. This year, Facebook's revenue saw a remarkable 22% increase. However, advertisers face increasing challenges in gaining visibility, as the costs per click rise and click-through rates decline. Traditionally, marketers have depended on intuition and guesswork to derive insights about their creative content—specifically, identifying which features are effective and which are not. Implementing creative optimization can lead to a threefold increase in click-through rates, which may subsequently lower the cost per lead by up to 40%. Datasine harnesses the power of Computer Vision and Natural Language Processing to analyze image assets and ad copy, transforming them into measurable data that highlights the most effective elements in advertisements. By merging creative data with contextual campaign factors like offers, audience demographics, and placement strategies, alongside historical performance data, we develop an AI-driven repository that explains the success of your advertisements. Our platform not only assists in crafting superior ads but also facilitates the management of more impactful campaigns, ultimately enhancing overall marketing effectiveness. As a result, advertisers can make informed decisions that maximize their return on investment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Ads
WhatsApp

Integrations

Facebook Ads
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Contiinex

Country

India

Website

www.contiinex.com

Vendor Details

Company Name

DataSine

Founded

2015

Country

United Kingdom

Website

datasine.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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