Alternatives to DataSine

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

The Comarch Loyalty Marketing Platform is an innovative solution created to elevate customer loyalty and engagement through dynamic loyalty programs. Designed for businesses across various sectors, this platform enables organizations to cultivate stronger connections with their customers by leveraging data insights and automation. With the Comarch platform, companies can create targeted campaigns that resonate with individual preferences, fostering increased customer retention and brand allegiance. Key functionalities include marketing automation for efficient campaign management, pre-configured customer journeys that ensure smooth interactions, and advanced personalization tools that cater to unique customer behaviors. Furthermore, the platform uses AI-driven analytics to provide deep insights into customer trends. Additional features, such as fraud detection and customizable rewards systems, empower companies to deliver meaningful incentives that encourage repeat business. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.

Newired allows companies to help users find resources and answers to virtually any web application. It makes it easy for the user to learn and perform on-the-go. We will not forget that digital is first and foremost for people. -Newired makes technology more accessible by replacing any disconnected documentation, tutorial or training with contextual in place guidance and support. -Newired provides in-place support to users so they can learn by doing and understand complex content. It also supports them in ensuring process compliance in complex internal applications. -Newired can easily be installed on any web-based website or application without having to modify the code. It can also be modified to meet customer needs.

Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.

The way that brands communicate with their customers and prospects has changed dramatically thanks to the emergence of social media and mobile technology. Brands can become lost in the endless stream of advertisements and lose sight of the ROI of their efforts. Our solutions enable you to create marketing contests that activate your audience and measure concrete results such as recruitments, engagements, conversions, etc. Adictiz Box is a 100% customizable solution that allows you to create marketing contests and games in just a few clicks. Synchronize all your marketing campaigns across all websites, mobile platforms and social media pages. You can track your data and optimize performance in real time. Launch your online games instantly with over 50 game types that are tailored to your marketing goals. Adictiz Ads designs and pilots targeted advertising campaigns that are in line with all performance model.

CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.

Our 4Q platform gathers, presents, & provides insights to customer data from all of your marketing channels on one dashboard. This provides you with actionable insight to increase brand awareness and generate incremental revenue. Integrated marketing approach to increase awareness and customer engagement in line with the A2A Framework™. All your marketing channels can be managed from one dashboard. You can also use data to deliver the right message at right time. Quick analytics and insights can be gained by reviewing the Key Performance Indicators for your offline and online marketing strategies. To measure changes in important metrics over time, you can compare data from different social media platforms. You can gain insights and data about customer behavior to optimize your website for key conversion indicators. You can track the performance of individual campaigns in real time, see where visitors are coming from, as well as compare data over time.

VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.

Engage customers and build brand loyalty through social media. Engage customers with eye-catching images, interactive content and peer-to-peer discussions to increase campaign performance and engagement. Social media allows you to inject contextually relevant emotional arguments that articulate the voices and rare diseases to HCP specialists. Using interactive content, eye-catching photos and peer-to-peer discussions to increase campaign performance and engagement can help you increase campaign performance. Social media can be used to inject contextually relevant emotional arguments, articulating rare diseases or voices to HCP specialists.

OtherLevels' sports engagement platform uses game state, live betting and player behavior to provide real-time customer engagement. Intelligent messaging from OtherLevels is a multi-channel real-time messaging platform that uses data and real-time events. OtherLevels seamlessly creates customized customer experiences that combine multiple data sources, content libraries, and player behavior to maximize customer connection, no matter what the occasion. You can replace generic CRM lifecycle marketing by directly relevant high-impact lottery, iGaming, and sports experiences. Data is the heart of all decisions, personalization, and real-time messaging. High-end event processing and external data feeds, combined with player behavior data, can power and enhance content creation and delivery. This results in content rich engagement experiences that are highly contextually relevant.

Airim's AI-powered Personalization engine can automatically show the best content to users based upon their in-app and on-site behavior, preferred languages, and acquisition channel (like the ad campaigns they came from). You can easily import customer tags from your CRM or marketing automation software to add custom attributes or simply import them via APIs. Turbocharge your knowledge base with hyper-personalization capabilities. You can embed Airim's functionality on any website or mobile app. Our AI-engine is available 24 hours a day to provide highly personalized content to your customers. Visualize the activity of your users. Our AI engine tracks trends in keywords and content engagement patterns, and provides you with automated suggestions to improve the quality of your knowledge base. You can drill down your entire data by selecting your favorite variables to see real-time changes.

We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, godly 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns.

Clutch is a platform that helps B2C brands market to customers. Marketers today struggle with the fact that customer data is stored in multiple places. It is difficult to know when and how to reach customers and what message to send. Clutch allows you to centralize all this information, make sense it, and then act on it with personalized messages. This will lead to increased brand loyalty and more sales. Clutch offers a variety solutions, including data management, marketing automation and loyalty, stored value, CRM, mobile, email and direct mail campaign capabilities. Data-driven marketing doesn’t have to be complicated. A platform designed for B2C marketers will help you work smarter, do more, and optimize your spend. Know your customers across all channels and marketing touchpoints. Use complete data to create targeted campaigns that provide deeper insights. Drive customers to the best outcome and accelerate behavior change

Relay is a powerful self service application suite. Governments can connect their agencies through one platform, coordinating and amplifying the impact of their work through automation, data analysis, engagement, and coordination. Relay's central, connected approach to automated customer support frees up staff time, lowers cost, and improves the quality of customer care. Citizens have the ability to access their data whenever, wherever, and how they wish. Relay Portal is an administrative and data management tool. It provides real-time health statistics and detailed reports, as well as outbound campaign management and configuration options. All this through a user-friendly dashboard. Our solutions are PCI compliant, PA-DSS certified and payment processing for agencies is guaranteed. Agencies and their customers can be confident that their data is secure by meeting the highest standards of payment security.

Engage your customers via any digital channel. You win by reducing costs, increasing revenues, and improving customer satisfaction. Our company believes that context awareness is crucial to provide the best digital engagement for consumers. Service providers are able identify, offer, and deploy relevant services to consumers segments. Our platform can deliver a multi-pronged engagement. This includes self-service, new product selection, payment, push notifications within the app, links to specific promotions, directions to the nearest store, and more. This closed loop interaction provides data in a meaningful, actionable manner for consumers and helps service providers maximize their overall wallet share. AwareX is 100% pure software as a services product offering. It is delivered via the Cloud and offers 365-day, 24-hour customer engagement for a wide variety of optimized customer journeys.

The best portal for brokers in insurance. A professional customer portal for EUR 19, a simple, secure and clear interface. The best customer portal. We developed the Client Cloud technology to make it easy for SMEs to use a customer platform. It is quick and easy to implement. It is a professional portal with a fixed monthly fee. What is Client Cloud? Client-Cloud was created with the vision to provide personal attention for customers. It consists of two parts: the customer portal for your customer, and your own management portal. Client-Cloud is here for you because you're not an average entrepreneur. Your customer portal will improve your service and customer loyalty, which will help you generate more sales from your existing customers. In just 10 minutes, you can create a professional customer portal with your corporate identity. No technical knowledge necessary. Select your subscription.

Maintain strong customer relationships. Customer retention is increased. Lower customer acquisition costs. How can Kilterly help build long-lasting customer relationships. Our data-driven analytics engine will tell you who is active, indifferent, and ready to churn. It also includes a unique method to measure customer sentiment based upon responses. What is the likelihood of your customer recommending your product or business to others? We provide the tools you need to measure NPS consistently and unobtrusively. Kilterly's automated communication allows you to create campaigns and task work-offs which take customer onboarding and care to a whole new level. Our platform allows you to pick and choose which customer segments you want to reach when most needed. Multiple segmentation criteria are available. You can structure your team's workflow.

Our tag-driven content scheduler will help you create a content queue and automatically recycle your evergreen content. You can quickly adapt the content to each network by writing one post. You can see how your post will look on each platform by adjusting the length, media and hashtags in seconds. Your past creative genius should not be lost in the depths your social media accounts. All content you create can be viewed, edited, and re-used whenever you like. It can be difficult to manage a growing content library. We designed advanced content filters for every view. You can access even the oldest content in just a few clicks. Your advocates can share and engage with your content via email, Slack, Microsoft Teams, or Microsoft Teams. Single-click actions, no hoops to jump through.

Your modern data warehouse can be used to drive customer engagement and cross channel marketing. This opens up new opportunities for personalized, timely, and relevant messaging that produces real results. You should use all data, not just the ones you've copied to your cloud marketing. Reduce wasteful spending and send more messages across channels. MessageGears stores your data in the same format it is in, so you can get a full suite enterprise marketing tools at a fraction of the cost of a traditional marketing cloud. Segment by MessageGears combines the power and ease of a drag-and-drop segment creator with a segmentation engine that is as fast as your data warehouse. MessageGears Message lets you use any data available in any format to personalize messages for each customer at a scale other email marketing services can't.

Retainly, an omnichannel engagement tool, allows businesses to automate the retention of customers through email, SMS, popular messaging apps, and web push notifications. Its intuitive interface allows for seamless execution of high impact campaigns across multiple communication channels. Retainly integrates marketing platforms to eliminate manual processes and data sylos. This allows marketing teams the freedom to manage their tech stack independently, and focus on creativity. The platform provides features like web tracking, contact segmentation and workflow automation. It also offers funnel analytics. Retainly caters for industries by offering a platform with pre-built, low-code integrations that streamline marketing efforts. Save marketers time by avoiding the need to learn a variety of disconnected tools.

Real people. Real reviews. Real reviews. Feefo takes the guesswork out growing your business and creating the best customer experience. Feefo gives insight and tools to help you build relationships, improve brand reputation, and make informed decisions about the future. Feefo gives you the technology and support you need to connect with customers, generate great results, and have a clear view of your business. Feefo is powered and managed by a dedicated team made up of business experts, inventors, creatives, and business professionals who believe they are part of something special. We value integrity and don't have any ulterior motives or hard sells. We are simply here to help businesses of any size to establish trust with customers, provide better experiences, and achieve success. We are here to help you every step of your journey.

All-in-one platform for editors and bloggers on WordPress, MarfeelPress offers all the features you need for more reader engagement, increased ad revenue, and complete control over your mobile website. One WordPress plugin. One complete mobile website. You can create an app-like experience by using features such as swipe, relevant push notifications and recirculation strategies to increase traffic and page views. You have complete control over the appearance of your mobile website. You can upload your logo and set your colors. Give your visitors what they want: lightning-fast page speeds and load times. This will lower your website bounce rate and boost your SEO. Marfeel's advanced algorithms allow you to profit from real-time bidding as well as server-to-server header bidding. Global deals with industry-leading SSPs, ad networks.

Marketing and CX leaders face increasing pressures to continue driving growth while having less time and fewer resources. Pendula's generative AI offers teams the ability to deliver adaptive, meaningful, two-way experiences that engage and retain customers. Pendula wants to be at the center of every conversation that businesses have with their customers around the world. Drag-and-drop functionality will empower teams to perform their best work. Create intelligent two-way conversations using real-time data. Use AI to activate the entire data stack. The core of next-generation customer engagement and retention. Pendula’s workflow studio is only limited by your creativity. Choose a data source that will help you identify the moments your customers care about.

Mobivity increases guest loyalty and engagement by using big data technologies that have been proven to increase guest spend and frequency. We help brick-and-mortar businesses thrive in an ever-online world. The Recurrency platform empowers brands to increase customer frequency and spend through motivating employees as well as customers. You can create and monitor campaigns that increase your business's customer frequency by more 7x. Every transaction is an opportunity to create another. Targeted print campaigns can increase average customer spend by 40%. Employee motivation can make a difference in increasing weekly revenue by as high as 10% by motivating them at the point of sale. Mobivity's Recurrency platform was created to help business owners increase customer spend, frequency, and loyalty by using data-driven insights.

Gifting can have a significant impact on someone's life, but it is not easy. If you do it all, the costs and complications spiral. Our platform allows brands of all sizes to send gifts at any size. You don't need an address, simply enter your email or send a link to start. With a thoughtfully chosen gift, you can create connections, conversations, or even convert. Reaffirm a customer's worth during key milestones and throughout their journey. Showing people that you care has a significant impact on bottom line. Access a selection of carefully curated gifts from top-of-the-line brands. Browse the best gifts, from flowers to cocktails to chocolate. To increase engagement, conversions, ROI, and CPL (and decrease CPL), go beyond digital. Increase customer lifetime value, retention, satisfaction, word of mouth, and word-of-mouth. Court leads, re-engage prospects and speed up the sales funnel to close more deals. To avoid attrition, win top talent and show employees that you value them.

Supercharge your data, customer engagement, sales, and team collaboration. Highest delivery rates in the industry with carrier filtering reports and AI backed algorithms. Simply target, launch, and analyze campaigns based on your data and communication history. Personalized marketing is a proven method. We made it just a few clicks - regardless of the size of your data. List stacking is good, but detailed data stacking is a game changer. When you import a list, UniStack will detect and link existing and new data together. Once you verify a contact for a Property or a Company - the system automatically marks existing and future imports as "secondary", and excludes them from your campaigns, so that you only focus your efforts where it matters.

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Our unique open Personalized Video as a Service platform (PVaaS™,) is designed for a world of dynamic and data-driven video. One hundred to one million videos can be created in cinematic quality and in real-time. Only Idomoo can deliver true Native Personalized Video at Scale. Dynamic elements are treated the same as non-dynamic elements. This results in immersive content in cinematic quality at unlimited scale and in real time. There are no more workarounds or overlays. Launch personalized video campaigns in days and not months. You can easily modify your campaigns at any time. Track results using rich real time analytics. Our PVaaS™, platform will do the heavy lifting so you can spend more time with your customers. Open access platform that allows you to launch campaigns easily.

Send personalized messages, create automated workflows, support customers via SMS, website banners and live chat and more. Connect user data to services such as PostHog Segment, Twilio, Make, RudderStack and Stripe. Our APIs and SDKs allow you to track events and attributes wherever your customers may be. View the journey of your users and their attributes. Create dynamic segments based upon their attributes, campaigns they have performed or not performed, and much more. Put your engagements on autopilot. Trigger dynamic workflows for targeted customer engagement during onboarding, activation and retention. Segmentation allows you to automatically group your customers by their attributes, actions, and events. Send targeted campaigns to Segments, or use them to trigger workflows and campaigns dynamically across email, SMS and push notifications.

Leaders in WhatsApp customer service. Sparkcentral is a platform that enables innovative brands to improve customer service and efficiency. Our product roadmap is focused upon being the leader in advanced customer service solutions for WhatsApp and other asynchronous messaging platforms. Customer service SaaS platform for enterprises. Sparkcentral lets you manage all your asynchronous messages channels with virtual and human customer service agents. Sparkcentral offers a single workflow and a user interface that is easy to use for your customer service team. Global brands who launch WhatsApp use Sparkcentral as their preferred platform. Sparkcentral is a leader in the industry, revolutionizing how enterprises engage customers. Sparkcentral's goal is to create and enable exceptional customer experiences. We do this by completely reinventing enterprise customer service software.

SMS is rapidly gaining a significant place in the sales process. The average open rate for email is between 28% to 33%, but it stands at a remarkable 99% for SMS. It's no surprise that integrating a text messaging app into Salesforce org can help your sales team seal deals quicker. Send messages with Workflows, Process Builders, or Apex Methods. Threaded text messages for any object using Conversation View VF page. Bulk SMS via Views, Reports or Campaign - Easy Batch Texting 360 SMS is a single-stop solution for text messaging in Salesforce. The app allows users to communicate with customers and business partners effectively, allows marketers to batch text, and enables administrators automate triggered texts messages and even automate responses. We created a messaging app for the industry that allows industry leaders to increase customer engagement via 1-on-1 conversational, batch, and AI-driven automated texting.

Targeted customer engagement can help you grow your business. Track key customer actions to deliver targeted communications that drive sales and engagement. Targeted customer engagement can help you grow your business. Track key customer actions to deliver targeted communications to drive sales, and increase engagement. Advanced Segmentation To send targeted messages at the right moment, create customer lists based upon who they are, whereabouts they are and what they do (or don't do). Simple execution. Powerful Results. CrowdPower delivers powerful results. Add CrowdPower to any website with just a few lines code. You can turn on CrowdPower in Segment's console if your company uses Segment to install third-party integrations.

Get actionable insights to help you grow your business. Pxida's detailed analysis will help you determine the best actions to take to make your customers happier and improve your financial results. Pxida will only ask you a few simple questions to help you tailor the survey for your business. There is no need to program complicated surveys or adjust generic surveys on other platforms. Our highly skilled market research experts and data scientist will create surveys and analysis using the most recent analytics technology. We have the experts so that you don't have! Imagine the power of understanding your closest competitors and their thoughts. This will allow you to focus on what is most important to attract more customers to your business.

Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.

DailyStory is a digital marketing automation platform that combines all the tools you need to create, manage, automate, and measure successful digital marketing campaigns. It's simple and easy to use. Included: * Audience segmentation * Personalization of Audience * Email marketing * SMS / Text Message Marketing * Push notification marketing * Landing Pages * Notifications and visitor tracking * Popups * Integration of forms and web site * Extensive reporting & analytics ... and many more! DailyStory integrates with many popular platforms like Salesforce, Telligent Community and MINDBODY. Zapier is available for integration with almost any software platform.

You can achieve desired outcomes such as increased basket size, profitability and frequency of in-store visits. Average transaction size increases, and a propensity for purchase. We offer scalable solutions that can be scaled for a variety brands in dynamic markets. Our deep segmentation and targeting engine allows you to build rich customer profiles and create world-class loyalty programs. Our suite of intelligence modules can be used to create a cadence that 'tests, learns and optimizes'. This will ensure you are solving business problems and staying ahead of the rest. Our digital toolkit will help you accelerate your digital transformation. It will allow you to harness all your data and create a CMS that allows you to run personalized, high volume, high frequency marketing campaigns. The pandemic accelerated the shift towards digital experiences in quick-service restaurants. This includes ordering, payment, and personalized rewards.

AI-based quality audit for insurance, healthcare, consumer banking, and retail. Automate all QA parameters for customer interactions via phone, email, chat, and social media channels. Contiinex cloud-based dialer can help agents communicate seamlessly with clients for both outbound and inbound campaigns. A centralized dashboard that gives you a 360-degree view of your business processes. Contiinex WhatsApp business API allows you to automate customer service, sales, support, marketing, pre-purchase, and post-purchase engagement. A unified dashboard provides a comprehensive view of all customer engagement metrics. Contiinex allows you to monitor 100% of customer interactions, voice and non-voice. This compares to a sample of 1-2% quality auditors. Reduce fraud by identifying the right opportunity and improving process efficiency.

MoveXM is the all in one software platform for Experience Management (XM). It's'made & hosted here'! MoveXM allows: > Increase the Net Promoter Score® Maximize customer satisfaction > Lower churn rates > Reduce costs MoveXM meets the most stringent data protection requirements > Data storage only in Germany > Guaranteed GDPR compliance > ISO-certified data security management and quality management

A powerful, integrated platform for managing receivables that optimizes your workflows. You can create effective workflows, collaborate with colleagues, follow up better, get paid quicker, and increase cash flow. Your team can come together on one platform around a workflow that suits your business. You can assign accounts to different roles, streamline follow up campaigns, and view and track the performance of all levels of your staff. Innovative tools within FG Receiveables Manager can help you accelerate your order-to cash cycle by as much as 5x. Don't let past due accounts slow down your team's productivity. You are entitled to be paid. Powerful Reporting and Analytics -- Analyze your accounts, generate smarter interactive reporting, and use Funding Gates for easy customer account prioritization. Funding Gates monitors your receivables to recommend who you should contact. Eliminate Spreadsheets and Notepads

Wyng is a leading Privacy-First Marketing Platform. Wyng is built on a privacy-by-design API and zero-party data API. It makes it easy for brands and enterprises to deliver customer experiences which are always relevant, welcome, and compliant. Wyng is used by more than 250 brands and businesses to build trusting relationships with their customers. Create your own custom interaction or choose from dozens Wyng templates to engage customers, collect data and build trust. More relevant, engaging experiences increase conversion, collect data, build loyalty and increase purchases. Create world-class experiences with your brand in minutes. Instantly personalize and gain insights using accurate, clear zero-party data. Consent-driven, zero-party data produces better results without privacy concerns. Wyng services will help you accelerate your team and use flexible enterprise-grade tools that can keep up with the pace of the market.

Inte Q's Genesis Customer Engagement Platform allows you to leverage customer data in new and innovative ways. Genesis accepts data as is and drives intelligent decision making with segmentation tools, unified profiles, and more. With a single view of all customers, connect disparate data sources to gain deeper customer insights and increase ROI. Real-time data health dashboards monitor data quality and highlight data improvement opportunities that can increase response rates and enhance personalized messaging. Pre-built connectors make it easy to integrate and combine data from hundreds of sources. You can create strong customer profiles from disparate data sources, and activate customer segments without relying upon your IT resources. Segment Builder's point-and-click features allow you to create custom segments instantly, without any coding!

DataOrb, an AI-first company, enables companies to operationalize customer empathy across all touchpoints. DataOrb's Customer Engagement hub allows companies to enhance their playbooks and turn insights into action with DataOrb's Customer Engagement Portal. DataOrb's AI Coach empowers employees to drive tangible improvement. Higher value, better insights, happier people, and stronger performance. Here are just a few of the ways DataOrb can make CX easier and less stressful. • Impact Increase customer satisfaction, empower agents, and increase revenue with an AI-powered customer service hub • Insights Get better visibility into customer complaints and product issues across all channels, and reduce hotspots before they affect your business. • Data Aggregate all customer interactions from every channel. DataOrb connectors centralize customer interaction data from social media, contact centers, and email.

Customers love experiences. All the data you need. You can create beautiful engagements that you can launch anywhere. No code required. Our experiences convert traffic from any device. They also capture data that allows for more sales. Customers are willing to give you their data. Your entire customer base can be used to capture their intentions, preferences, motivations, interests, and other information. Personalize your marketing with meaningful 1-to-1 communications. Ask customers to give you their data. Find out their motivations, preferences, and intentions. Only show them content, products, or offers that are directly relevant to their needs.

Real-time alerts allow you to respond to customer feedback and close that loop efficiently. You can see what customers say with data analysis, visualizations and taxonomies that are tailored to your company. To create champion employees who thrive on customer satisfaction, collect, analyze, and respond to internal feedback. With proactive communications, you can create a seamless delivery system. Reduce call center volume and foster a culture that cares about customers. Digital-first approaches can reduce operational costs. Easy capture multi-channel feedback at any stage of the customer journey. With listening posts, you can reduce cart abandonment and hear from the'silent shoppers'. Real-time feedback can help you prevent churn and improve your service. Tenant needs can be addressed faster and complaints volume and complexity reduced. Reduce inbound calls while keeping customers informed through proactive communications.

Hashtag loyalty helps you increase customer loyalty, customer retention, and revenue. First-party customer data via a touchpoint (e.g. feedback, reservation system, loyalty program) that adds value to your company and enhances the customer experience. Performance reports, actionable insights and customer segmentation provide insight into customer behaviour and preferences that will help you make important business decisions. Automated, targeted, and personalized communication with customers at scale based on their activity Real-time tracking of engagement performance and revenue generation. Trusted by more than 1000 businesses in 30 Indian cities, it helps to increase customer loyalty, customer retention, and revenue. To grow your business to the next level, you need to establish long-lasting, meaningful relationships with customers. A simple interface that allows each member of a company to understand and use the platform to its full potential.

The customer engagement platform. Connect with your customers at the right time. Engagement Center. You can configure inboxes to accommodate any digital source, and you can also use machine learning to create granular routings. This is all you need to provide a great customer experience. Management of a brand in a world of social media sharing is complex. Social listening allows you the ability to react at precisely the right moment. Crowdsourcing Get involved with your customers! Reserve areas for customers that they can use to participate in collaboration, support, branding projects, and more. Customer Care. Customers are more satisfied with the service they receive, which includes fewer delays, lower costs, and a seamless end-to-end experience. Digital Marketing. Connecting the CRM to the marketing strategy and providing data support for the digital marketing options in order to best manage the company’s beating heart: its branding. Digital PR. Digital PR.

Contactless tool to collect and analyze real-time customer feedback from restrooms and other locations. A QR code can be used to display a question on a sticker, handout card or poster. Your customer scans the QR code, and votes in one click. Happy customers can go to social media to leave a review. Get AirVote QR smiling faces for your business. Choose the questions you'd like to ask customers. These reports are easy to read and show service trends by location or time. You can forward your maintenance requests if you receive an alert. Optimize maintenance schedules. You can measure the performance of your staff as well as your business. Include customers in your business. You may not know the truth about anonymous feedback. Increase your profits. Airvote customer feedback can help you determine if your client requires additional services. Get more positive reviews on Facebook. Happy customers can send happy customers directly to your review page on social media.

Personalize your content to create real-life engagement Your audience will remember your content. Zoniz can help you create interaction through proximity technology. Our creative solution will help you deliver your content to the right people and places. Zoniz proximity technology allows public institutions and organizations to build relationships with tourists and citizens. Our mobile engagement app makes it easier for municipalities to reach people and keep them connected for a long time.

Dropcountr is a simple, yet powerful, water analytics and customer engagement tool that works with all meters regardless of manufacturer or read interval. Dropcountr CLEAR is used by utilities to better understand customer behavior and address indoor/outdoor water efficiency costs, respond to service inquiries, and engage customers using modern communication channels. Dropcountr HOME is a customer portal that allows homeowners to better understand their water usage, compare it to others, achieve goals, and receive utility announcements and rebates. Cloud-based data analytics and customer engagement. Dropcountr converts data from water meters into actionable information that utilities staff can use to help customers and their customers. Connect with your customers using the technology they prefer. Reduce the number of customer service calls. Automate alerts, and move to digital communications. Satisfy customers and meet their expectations.