Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
Transform your website visitors into satisfied customers by engaging them through dynamic voice and video chats. Enhance your brand presence by showcasing a face and a voice for your business, allowing real-time conversations with web visitors. Experience the simplest live chat application available, with voice and video functionalities that operate directly in the browser, eliminating the need for any downloads. Our HelpDesk feature is seamlessly integrated with the live chat tool, ensuring you stay ahead of any customer issues. Boost your social media engagement by incorporating Twitter and Facebook into your live chat experience. Enjoy effortless one-click integration with your preferred applications and plugins, making it easy to manage everything in one place. Additionally, our mobile app empowers you to handle chats and tickets on the move, ensuring you remain connected and responsive to your customers' needs. By utilizing these innovative tools, you can significantly enhance user interaction and retention on your platform.
Description
SocialEngine, established in 2007, is a flagship product of Ahead WebSoft Technologies. It stands out as a leading white-label CMS designed for creating niche social networking platforms. The system provides comprehensive member management, support for both free and paid memberships, built-in monetization options, seamless payment integration, and real-time messaging through CircuitChat.
With its pre-built script, users can easily launch communities such as dating networks, pet lover hubs, or even replicas of major platforms like Facebook, Twitter, or LinkedIn—without needing any coding skills. SocialEngine also includes features like secure messaging, robust plugins, advanced privacy controls, and an intuitive interface. Every bundle includes mobile apps for iOS and Android, ensuring on-the-go connectivity. Thanks to its scalable structure and integrated monetization tools, building and expanding a personalized social platform is simple and efficient.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WordPress
Yes
AWS AI Services
No
ActiveCampaign
Yes
AtomChat
No
Basecamp
Yes
BigCommerce
Yes
Gmail
Yes
Google Analytics
Yes
Joomla!
Yes
Keap
Yes
Integrations
WordPress
Yes
AWS AI Services
Yes
ActiveCampaign
No
AtomChat
Yes
Basecamp
No
BigCommerce
No
Gmail
No
Google Analytics
No
Joomla!
No
Keap
No
Pricing Details
$9.99 per month
Free Trial
No
Free Version
No
Pricing Details
$199.00 one-time fee
A license valid for one installation is $199
Plugins are $40 each
Plugins are $40 each
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ClickDesk
Founded
2011
Country
United States
Website
www.clickdesk.com
Vendor Details
Company Name
Ahead WebSoft Technologies Pvt. Ltd.
Founded
2015
Country
Gurugram, Haryana
Website
socialengine.com
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Social Networking
Activity / News Feed
Yes
Advertising Management
Yes
Blogs
Yes
Data Security
Yes
Event Management
Yes
Group Management
Yes
Media Library
Yes
Privacy Options
Yes
Real-time Chat
Yes
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
Yes