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Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Transform your website visitors into satisfied customers by engaging them through dynamic voice and video chats. Enhance your brand presence by showcasing a face and a voice for your business, allowing real-time conversations with web visitors. Experience the simplest live chat application available, with voice and video functionalities that operate directly in the browser, eliminating the need for any downloads. Our HelpDesk feature is seamlessly integrated with the live chat tool, ensuring you stay ahead of any customer issues. Boost your social media engagement by incorporating Twitter and Facebook into your live chat experience. Enjoy effortless one-click integration with your preferred applications and plugins, making it easy to manage everything in one place. Additionally, our mobile app empowers you to handle chats and tickets on the move, ensuring you remain connected and responsive to your customers' needs. By utilizing these innovative tools, you can significantly enhance user interaction and retention on your platform.

Description

SocialEngine, established in 2007, is a flagship product of Ahead WebSoft Technologies. It stands out as a leading white-label CMS designed for creating niche social networking platforms. The system provides comprehensive member management, support for both free and paid memberships, built-in monetization options, seamless payment integration, and real-time messaging through CircuitChat. With its pre-built script, users can easily launch communities such as dating networks, pet lover hubs, or even replicas of major platforms like Facebook, Twitter, or LinkedIn—without needing any coding skills. SocialEngine also includes features like secure messaging, robust plugins, advanced privacy controls, and an intuitive interface. Every bundle includes mobile apps for iOS and Android, ensuring on-the-go connectivity. Thanks to its scalable structure and integrated monetization tools, building and expanding a personalized social platform is simple and efficient.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
AWS AI Services No 
ActiveCampaign Yes 
AtomChat No 
Basecamp Yes 
BigCommerce Yes 
Gmail Yes 
Google Analytics Yes 
Joomla! Yes 
Keap Yes 
Magento Yes 
Nimble Yes 
Rocket.Chat No 
Tumblr Yes 
Wasabi No 
Webs Yes 
Wix Yes 
Wufoo Yes 
Zapier Yes 

Integrations

WordPress Yes 
AWS AI Services Yes 
ActiveCampaign No 
AtomChat Yes 
Basecamp No 
BigCommerce No 
Gmail No 
Google Analytics No 
Joomla! No 
Keap No 
Magento No 
Nimble No 
Rocket.Chat Yes 
Tumblr No 
Wasabi Yes 
Webs No 
Wix No 
Wufoo No 
Zapier No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

$199.00 one-time fee
A license valid for one installation is $199
Plugins are $40 each
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClickDesk

Founded

2011

Country

United States

Website

www.clickdesk.com

Vendor Details

Company Name

Ahead WebSoft Technologies Pvt. Ltd.

Founded

2015

Country

Gurugram, Haryana

Website

socialengine.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

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