Socialboards Description
The best cloud helpdesk for social networks (by far), plus Email, Chat Bots and Contact Forms. All text-based customer support channels are consolidated into one inbox. This ensures that no customer is left behind. Social Customer Service Solution. All incoming inquiries can be gathered in one central ticketing inbox. Assign tasks to everyone and ensure everyone is on the same page. Social media. All social media support tickets for Facebook, Instagram, Youtube, Twitter and Youtube. Live chat. Live Chat on your site to solve problems immediately Emails and webforms. You can take back control of your support emails and add custom forms on your website and facebook pages. Full control. Reduce the number of Support tickets. Get valuable insights. FAQ. Smart self-service FAQ solution for websites. Statistics and insight. Get the insights you need to make smarter decisions. API. Our APIs allow you to integrate with your internal systems.