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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CLogic
Avaya one-X Communicator
Creatio
Graphlogic GL Platform
InfiBot
Korbyt Anywhere
LumenVox
MiaRec
Multi-Domain Security Management
OfficeWatch Call Reporting
Parloa
ServEngage
Spok Care Connect®
Studio Creatio
TCS CHROMA
TCS Intelligent Urban Exchange
TCS MasterCraft TransformPlus
Verint EdgeVMS
Zoho CRM

Integrations

3CLogic
Avaya one-X Communicator
Creatio
Graphlogic GL Platform
InfiBot
Korbyt Anywhere
LumenVox
MiaRec
Multi-Domain Security Management
OfficeWatch Call Reporting
Parloa
ServEngage
Spok Care Connect®
Studio Creatio
TCS CHROMA
TCS Intelligent Urban Exchange
TCS MasterCraft TransformPlus
Verint EdgeVMS
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Avaya

Country

United States

Website

www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf

Vendor Details

Company Name

Micro-Tel

Founded

1979

Website

www.microcall.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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