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Description
Apex offers a comprehensive and adaptable HCM software suite that includes a variety of HR and payroll solutions, designed to enhance your client services and facilitate business growth. Our cloud-based payroll technology caters specifically to the demanding processing requirements of payroll service bureaus, ensuring efficiency at scale. Whether your clients require a complete HCM platform or just need tools for applicant tracking and onboarding, Apex HCM is your go-to solution. Our user-friendly and fully integrated time and attendance solutions significantly boost the effectiveness and dependability of payroll operations for your clients. To effectively serve your clients and stay competitive, it's crucial to have all the necessary resources at your disposal. We offer comprehensive conversion support to help you get started quickly, minimizing any potential disruptions or stress. Apex stands out in the industry for exceptional personal service, featuring a knowledgeable live support team, an engaging online community, and additional resources. Furthermore, we are dedicated to providing the assistance you need to expand your business and achieve your goals. With Apex, you’re not just adopting software; you’re partnering for success in the HR and payroll landscape.
Description
Surfboard seamlessly integrates with your current systems, allowing you to efficiently plan shifts for your support team, schedule their days using precise forecasts, and gain valuable insights into their performance. By utilizing Surfboard, you can maintain control and keep in touch with your team effectively.
We eliminate the complexity and frustration associated with scheduling your support personnel, ensuring that the right individuals are present at the right times to meet your service level agreements and budgetary objectives.
Getting started with Surfboard requires no engineering assistance; it effortlessly connects with your existing platforms such as HRIS, payroll and billing, CRM, ticketing, and time-off systems, positioning itself as the definitive source of truth for your support operations.
Additionally, Surfboard's forecasting capabilities empower support teams to anticipate future incoming requests, enabling them to adapt to fluctuations in demand. This ensures that the levels of support requests are accurately aligned with agent availability, thus guaranteeing the fulfillment of SLAs and fostering customer satisfaction. With Surfboard, your team can navigate scheduling challenges with confidence and precision.
API Access
Has API
API Access
Has API
Integrations
Aircall
BambooHR
Charlie HR
Dixa
Front
Google Calendar
Google Sheets
Gusto
HiBob
Intercom
Integrations
Aircall
BambooHR
Charlie HR
Dixa
Front
Google Calendar
Google Sheets
Gusto
HiBob
Intercom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Apex HCM
Founded
2008
Country
United States
Website
apexhcm.com
Vendor Details
Company Name
Surfboard
Founded
2020
Country
United Kingdom
Website
teamsurfboard.com
Product Features
Applicant Tracking
Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Attendance Tracking
Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Payroll
401(k) Tracking
Attendance Management
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Multi-Country
Multi-State
Reporting/Analytics
Self Service Portal
Tax Compliance
Vacation / Leave Tracking
W-2 and 1099 Preparation
Wage Garnishment
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Team Management
Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce