Surfboard Description
Surfboard integrates into your existing systems and helps you plan your team's schedules based on accurate weather forecasts. It also provides insight on their performance. Stay in control of your team and stay connected.
We remove the pain and chaos of scheduling your support staff. You need the right people in the right places at the right times to meet your SLAs and cost goals.
Surfboard is easy to use and doesn't require any engineering support. Surfboard integrates seamlessly with your existing systems, such as HRIS, payroll and billing, CRM, tickets, and time off. This makes it the single source for truth for your support staff.
The Surfboard Forecasting tool allows support teams to predict the level of future requests and make adjustments based upon changes in demand. Match support request levels to agent availability and ensure your SLAs and customers are satisfied.
Surfboard Alternatives
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monday.com
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7shifts
7shifts is an all-in-one restaurant team management platform that helps operators manage work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. We help managers:
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2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.
3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.
4) Improve team retention.You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.
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When I Work
When I Work allows businesses to easily schedule, track attendance and communicate with hourly employees. With the free iOS and Android apps, you can keep track of every employee's schedule and time clock. You can keep track of employee availability and time off, as well as manage shift swaps in just a few clicks. Integrate with your payroll provider for a smoother process and to avoid human error.
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Integrations
Company Details
Company:
Surfboard
Year Founded:
2020
Headquarters:
United Kingdom
Website:
teamsurfboard.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Customer Support
Online
Surfboard Features and Options
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