Surfboard Reviews

Surfboard Description

Surfboard integrates into your existing systems and helps you plan your team's schedules based on accurate weather forecasts. It also provides insight on their performance. Stay in control of your team and stay connected.

We remove the pain and chaos of scheduling your support staff. You need the right people in the right places at the right times to meet your SLAs and cost goals.

Surfboard is easy to use and doesn't require any engineering support. Surfboard integrates seamlessly with your existing systems, such as HRIS, payroll and billing, CRM, tickets, and time off. This makes it the single source for truth for your support staff.

The Surfboard Forecasting tool allows support teams to predict the level of future requests and make adjustments based upon changes in demand. Match support request levels to agent availability and ensure your SLAs and customers are satisfied.