Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
A comprehensive suite of conversational AI tools designed to empower customer care teams in delivering exceptional service to their clients.
Innovative AI chatbots can take over mundane customer service interactions through an intuitive visual chatbot builder, enhancing the efficiency of your human representatives.
A unified live chat CRM enables the management of all communication channels, such as your website, Facebook, SMS, and Telegram, within a single application while maintaining a complete record of customer interactions.
Harness conversational intelligence to communicate effectively with each customer, boost sales, and elevate customer satisfaction scores using advanced conversational AI. By analyzing discussions, you can forecast conversions and engage customers proactively.
We hold the belief that true friends don’t require support tickets to assist one another, fostering a more personal and connected service experience. In this way, we aim to redefine customer support through genuine interaction.
Description
Assist your customers intelligently through their preferred digital channels. Leverage automation to enhance customer relationships, fostering tailored interactions enabled by artificial intelligence, which can significantly boost your business's online performance. No matter your business sector, there are solutions designed to enrich your customers' digital experiences. Deploy strategies across various departments of your organization while exploring every possible integration. Engage with your customers on popular digital platforms like WhatsApp, enhancing your conversation rates in the process. Delight your customers with prompt and effective service on the platforms they love the most. Streamline the purchasing journey by maintaining a single conversation thread, helping customers avoid the hassle of navigating multiple channels. Gain insights from strategic data generated through interactions on WhatsApp and other customer touchpoints. Additionally, facilitate clearer and more meaningful dialogues among employees using the applications they are already familiar with in their daily routines. This approach not only enhances customer satisfaction but also fosters a more cohesive internal communication strategy.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Telegram
Apple Business Chat
Dashbot
Dialogflow
Google Business Messages
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Hyperise
Integrations
Facebook Messenger
Telegram
Apple Business Chat
Dashbot
Dialogflow
Google Business Messages
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Hyperise
Pricing Details
$49.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Activechat, Inc.
Founded
2017
Country
United States
Website
activechat.ai
Vendor Details
Company Name
Take Blip
Country
Brazil
Website
www.take.net/en/home/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics