Top Pick

kama DEI Description

kama.ai's Designed Emotional Intelligence, kama DEI, truly understands the meaning and human impact behind your client or user's situation or inquiry the way we as people understand each other.

Our Natural Language Understanding (NLU) technology, combined with our proprietary knowledge base, and our human value guidance algorithm supports true human-like understanding and inference behind the interactions with users. Our knowledge base content is easily 'programmed' in natural language, rated by human values, that we all understand, creating an ever expanding Virtual Agent that can answer questions for your clients, employees or other stakeholders.

Conversation journeys deliver prioritized product and service information, directly the way your product or service experts or client practitioners want to communicate it. No data scientists or programmers are required.

kama DEI Agents can 'speak' over our website chat interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we help you get the right information, to the right people, at the right time, providing any-time client engagement, increasing your marketing ROI and building your brand's loyalty

Pricing

Pricing Starts At:
$399 per month (plus setup)
Pricing Information:
Price is for one Virtual Agent (VA). A kama DEI VA can address 10,000 Q&A in a month. This is around the same volume that a human agent can address in a 8h x 5day shift pattern, in a month. An additional VA benefit, is that this volume can be spread over a 24x7 monthly period as required. This does not occur with a human agent where 4 agents are required to cover a 24x7 monthly period.

Integrations

API:
Yes, kama DEI has an API

Reviews - 8 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
kama.ai
Year Founded:
2014
Headquarters:
Canada
Website:
Update This Listing

Media

Product Details

Platforms
SaaS
Linux
On-Premises
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

kama DEI Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Natural Language Processing Software

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

kama DEI Lists

kama DEI User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Graphic and Web Design Specialist
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Backend and front end user

    Date: Jul 31 2024

    Summary: Training for backend execution was well explained, and once I got over the learning curve, everything fell into place as to what needed to be updated and where.

    Positive: Ease of updating back-end information.
    The user interface is easy to understand.
    Great training.
    Already set up with information that's easy to add to.

    Negative: A slight learning curve, but once you understand it's easy.

    Read More...
  • Name: Mustafa A.
    Job Title: Technical Sales Manager
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Kama Refresher Training

    Date: Jun 03 2024

    Summary: The training session was quite clear and informative. It enhanced my understanding of Kama AI and how chat bots work in general

    Positive: Simplicity of the procedure for data entry. The UX design is user friendly and easy to understand. The trainer provided sufficient instructions to learn the functionality of Kama.

    Negative: Nothing specific, however, it looks like Kama is based on databases provided by users. Integration to OpenAI in the future should be considered for data validation

    Read More...
  • Name: Michael S.
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Predictive Digital Employee for Sales and Customer/Employee support, extremely easy to train and use, speaks to customer values with a brand-authentic voice

    Date: May 23 2023

    Summary: The key benefits of this platform are its zero-code, transparent, rapid assisted learning and value rating training approach, which provides high answer rates compared with the industry average, and the flexible and scalable knowledge base architecture that supports business growth.

    Positive: When we first deployed kama DEI, the 24/7/365 Digital Employee from kama.ai, we were struck by how easy it is to train and use, and by the flexibility in delivering visually impactful information.
    The responses provided are prioritized based on customer values, which creates trust in conversations, and the multi-dimensional knowledge base architecture provides flexibility, scalability, and predictability.
    Advanced analytics and rapid assisted learning allow for easy ongoing training with minimum effort to support the growth of the business.

    Negative: The capabilities of this platform can be expanded with new features that leverage this scalable and flexible architecture.

    Read More...
  • Name: Keyvan M.
    Job Title: ED
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Water-Health Knowledge Mobilization

    Date: May 08 2023

    Summary: Very pleased with working with Kama.ai's passionate and professional team. Emotional AI is rather at an early stage though Kama.ai shows significant promise.

    Positive: Focus on delivering solutions to a diverse population and using ethnographic data to infer context behind the words.

    Negative: The launch of ChatGPT has taken up mainstream conversations and people's attention.

    Read More...
  • Name: Xavier C.
    Job Title: Product Specialist
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Kama AI has Massive Potential for Businesses

    Date: Apr 26 2023

    Summary: The onboarding process with Kama has been terrific so far. The Kama AI team has been extremely helpful, and most importantly, very responsive compared to almost all customer support teams I've dealt with in the past.

    Positive: Kama AI is able to, among other things, ease the onboarding process for new hires, which will increase productivity for all employees within my organization. Among its many uses, it has great potential to minimize or virtually erase bottlenecks within an organization in regards to knowledge of specific business processes, projects, etc. that is unique to our organization.

    Negative: Any business that has a specific strategy on how to utilize Kama AI will encounter little to no drawbacks as it is tailored to your specific use case and trained specifically for your needs and objectives.

    Read More...
  • Name: Craig P.
    Job Title: CMO
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ChatBot Review

    Date: Apr 25 2023

    Summary: I would highly recommend this product to anyone that needs a professional chatbot on your website or product page.

    Positive: Once it is setup, it runs smoothly and without much effort. The bot does a great job of responding to our customers based on their own personalities and language. The kama chatbot has given us a full time employee that works 24/7.

    Negative: The setup process requires assistance from the Kama Team.

    Read More...
  • Name: Allan D.
    Job Title: Water Operator
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Kama DEI

    Date: Apr 30 2024

    Summary: Kama DEI offers a promising solution for personalized customer interactions. With its intuitive natural language processing and adaptable knowledge base, it strives to understand users' needs in diverse contexts. Rapid implementation and seamless integration make it accessible, although users may require additional support for specialized features. While it excels in most situations, there's room for improvement in handling complex queries. Nonetheless, its round-the-clock availability ensures consistent service delivery.

    Positive: Check out Kama DEI – it's like having a super-smart buddy who gets what you're saying, no matter how you say it. You don't need fancy tech skills to use it – it's easy to set up and fits right into what you've already got going on. And the best part? It's always there for your customers, anytime, anywhere, giving them exactly what they need, how they want it. Say hello to a whole new level of customer service with Kama DEI!

    Negative: Kinda like having a savvy assistant who understands you, but it might not always hit the mark. Setting it up is straightforward, but if you're looking for highly specialized features, you might need extra help. While it's great for most situations, there could be times when it struggles to grasp complex queries. And although it's there around the clock, some users might find the responses too formulaic. Give Kama DEI a spin, but keep in mind, like any tool, it has its limitations.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Project Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good AI bot, with caveats.

    Edited: Apr 28 2023

    Summary: I think the system works well for companies who only need to provide limited data during customer-facing and internal facing interactions. Support has been great with KAMA, and questions are answered timely. I am excited for new features as the platform evolves.

    Positive: The user interface is good. From an admin perspective, it is very easy to use. HTML code can be added directly in the dialogue boxes to have responses generated in the desired way. It can be set up for potential clients and internal users to get information easily. Over time, this can be a major source of knowledge for all users of the system.

    Negative: The system requires a lot of training. Unlike the well known systems out there, the training data with KAMA DEI is limited, and many terms have to be added manually. This makes for a long set up time, and companies may need to dedicate multiple resources to this process.

    Read More...
  • Previous
  • You're on page 1
  • Next