Chatfuel Description

Chatfuel is the best messaging automation solution for Facebook, Instagram. Chatfuel allows you to generate more leads, personalize your marketing and automate customer service. Chatfuel is free to get started.

Pricing

Pricing Starts At:
$15.00/month
Free Trial:
Yes

Integrations

API:
Yes, Chatfuel has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Chatfuel
Year Founded:
2015
Headquarters:
United States
Website:
chatfuel.com
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Media

Play Video Chatfuel Screenshot 1 Chatfuel Screenshot 2
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

Chatfuel Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Marketing Automation Software

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Lead Generation Software

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Chatfuel User Reviews

Write a Review
  • Name: Lynn J.
    Job Title: Marketing Specialist
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Platform for Informal Conversations

    Date: Feb 05 2021

    Summary: Chatfuel has taken discussions and communications higher, making it more precise and confidential. Chatfuel is also immediate and secure.

    Positive: Chatfuel has a design which accommodates all persons from different spheres of life. Furthermore, Chatfuel drive togetherness, and acts as a relaxation solution.

    Negative: Chatfuel aims at uplifting spirits, making it a way for improving on morale. Again, Chatfuel takes challenges head on, the vendor issuing a solution for them.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Facebook Messenger Bots Made Simple

    Date: Jan 11 2021

    Summary: Overall, Chatfuel is a powerful and easy to use tool for setting up Facebook Messenger chat bots. The application displays a straightforward flow chart indicating all possible answers. Good pricing and customer support. Recommended for organizations of all sizes.

    Positive: Very easy to set up new Messenger chat bots. Intuitive framework including easy to follow flow charts. Loaded with features and highly customizable. Pricing provides good value. Excellent customer service.

    Negative: User interface can feel a bit cluttered but it’s not a problem once you get the hang of it.

    Read More...