Average Ratings 4 Ratings
Average Ratings 46 Ratings
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Description
360 SMS App is a Salesforce- and Zoho-native, AI-powered messaging solution built to modernize digital engagement across 15+ channels. Trusted by 60k+ users in 100+ countries, it’s delivered 10+ years of results and holds a 4.98/5 AppExchange rating backed by 1,200+ reviews.
Work where your data lives: inside Salesforce records. Sales, marketing, and service teams can run 1:1 conversations, bulk campaigns, automated drips, surveys, and AI chatbots without switching tools or losing context. Support SMS plus the most-used chat apps—WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—with every message automatically logged to Leads, Contacts, Cases, Opportunities, and custom objects for a complete customer timeline.
Launch fast with no-code automation, or scale with Salesforce Flows, APIs, and integrations for enterprise-grade use cases. Use AI and AI agents at every stage of the journey—from lead capture and qualification to reminders, follow-ups, renewals, and support updates—so engagement stays timely and personalized.
Built-in AI helps teams respond faster and stay on brand with real-time translation, smart reply suggestions, message refinement, template quality scoring, conversation summaries, and next-best-action recommendations. Teams get more done with fewer clicks, while managers gain consistency across outreach and service conversations.
Compliance is built in: manage opt-ins/opt-outs, selective consent, and future-proof policies using custom fields and rules. AI chatbots further reduce workload by answering FAQs, qualifying leads, scheduling meetings, and routing conversations to the right team when human help is needed.
From healthcare and financial services to education and retail, 360 SMS turns Salesforce into a connected messaging hub—helping
Description
Textmagic is a business texting platform designed to help companies of all sizes create SMS marketing campaigns, engage in two-way conversations with customers, and automate notifications with ease.
With an easy-to-use interface, Textmagic helps companies send bulk texts and stay connected with customers worldwide. Notable features include scheduled messaging, customizable templates, and contact management, as well as WhatsApp integration for added flexibility.
Textmagic’s reporting tools provide real-time insights into delivery rates, engagement, and response times, allowing you to track and optimize your messaging efforts with complete transparency.
For businesses that require integration, Textmagic provides a seamless SMS API that can be added to any website and connections via Zapier with a wide variety of apps.
Whether your focus is marketing, customer notifications, or internal communication, Textmagic offers a reliable and flexible solution with competitive pricing and helpful support—all in one place.
API Access
Has API
API Access
Has API
Integrations
AccessOwl
CRMJIO
Cognito Forms
DentalTap
Easyflow
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
Integrations
AccessOwl
CRMJIO
Cognito Forms
DentalTap
Easyflow
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
Pricing Details
$20 or $7 per month
Free Trial
Free Version
Pricing Details
$24.50/500 texts
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
360 SMS APP
Founded
2012
Country
United States
Website
360smsapp.com
Vendor Details
Company Name
Textmagic
Founded
2001
Country
United Kingdom
Website
www.textmagic.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
