Textmagic Reviews

Summary: It is a great experience for all of our employees to get texts out. I definitely recommend this to other business owners.

Positive: I like that it allows me to add multiple lists and include existing contacts without having to input the contacts over and over again.

Negative: I would say a good thing to do is give the options to add the contact to different lists without having to go to each one individually.

Summary: Overall, I’m highly satisfied with both the product and the outstanding customer service that comes with it. I would definitely recommend this to other businesses looking for reliable and efficient solutions.

Positive: Amazing! The product has been an incredible asset to my company, consistently delivering strong performance. Both the web-based platform and the app work seamlessly, providing all the functionality we need to keep things running smoothly. The user interface is intuitive, and the features are well thought out, making it easy for my team to adopt and use daily.

On the rare occasions that I've encountered an issue, the support team has been nothing short of fantastic. Their response time is impressively quick, and they handle any problems with professionalism and efficiency, ensuring that disruptions are minimal. It’s clear they prioritize customer satisfaction, and their commitment to resolving issues is greatly appreciated.

Negative: I genuinely have no complaints; the product has been excellent and has worked flawlessly for us.

Summary: It has proven to be a great product to suit our needs, as its easy to use and provides the records required.

Positive: It works seamlessly providing the record of activities we need.

Negative: Have had no issues so can't give any bad points

Summary: Great software does what it says on the tin & no more.

Positive: It has worked with ease from day 1. No wrestling with crap instructions or poor interface or bombarded with adverts and up sells. I use it twice a month and never had one issue with it. IMO it didn't need the face lift and I still use Classic view.

Negative: Nothing as it does everything I need with ease.

Summary: All good. We haven't needed to use the support was the system is so user friendly. We are very happy with Textmagic.

Positive: It's so easy to use for all of the team whether they are office based at a PC or out on appointments using the app. It does exactly what we need it to do - keeps everyone in the loop.

Negative: None that I can think of. We are very happy with Textmagic.

Summary: The overall experience with Textmagic is a very positive one. We would definitely recommend it to others.

Positive: Textmagic gets us in contact with our clients faster than perhaps email. You can send a group of contacts the same message all at once.

Negative: The cons I recon is the direct debits being taken to top up the account when there is still a balance on the account.

Summary: Excellent. Love using the program. Web and App capabilities are good. Helps coordinate training and compliance requirements.

Positive: Personalised name message field works well and get the attention of the recipient. Adding document links is great. I use the scheduling feature extensively for sending timely reminders. It's good to see analytics e.g. how many messages were received, monthly reports etc. Great value for money.

Negative: Short character length before adds as another message. Low cost doesn't create a big issue. Can't find where to change the sender ID when sending messages from the App. Nothing else of note detracts from the program.

Summary: Amazing app. We use it in recruitment (telling candidates to check their email for interview details) as well as communicating with the staff on a regular basis. We have been able to record training notes and send the link to the relevant staff to watch and learn. During Covid it really helped us to keep in touch with our staff (150) who work at 5 different locations giving a consistent message and encouraging feedback.

Positive: Quickly communicate to all staff at the same time.
Keeps a record of what you sent and to whom.
Payment set up so automatically adds credit.
Account information easy to find.
You can attach links to video messages.

Negative: Updating distribution lists from an Excel spreadsheet could be better explained but I work around it OK.

Summary: As above, this is quick, efficient and easy to use. We have 800+ members that are a part of our company and we use TextMagic to make contact with them all.

Positive: Easy to use, quick and efficient. You can send a text to multiple people at once which really saves time!

Negative: None - never had any issues with text magic or their services.

Summary: Such an easy platform to use and very intuitive. I'm not a heavy user and only use the platform once in a while but I highly recommend it.

Positive: The platform is simple to navigate. It's straightforward uploading cell numbers, creating and list and go!

Negative: Honestly, there is nothing I can say should be improved.

Summary: Very happy and use for multiple businesses - will continue to recommend to others and use daily for all companies.

Positive: TextMagic is a vital component for multiple businesses of ours - the chat feature is great for managing conversations with our suppliers and customers.

Negative: Very little I don’t like in all honesty - occasional outage is annoying.

Summary: Really great asset to our business. Enables me to contact lots of people all at the same time saving me loads of time and money.

Positive: This product is easy to use and also good value. I use Text Magic weekly and it saves me lots of time. The software is straightforward to set up.

Negative: There is nothing about the system that causes me problems.

Summary: Our experience with TextMagic has been fantastic :)

I highly recommend it to any company seeking to contact their customers/subscribers quickly and efficiently.

Positive: Simple Interface, Easy to Use, Remembers Phone Numbers, Allows for Emojis, Shows Message History, and Includes Fair Rates.

Negative: There are no cons whatsoever. This service is just that good!

Summary: I use this to relay email alerts to sms text on my Verizon phone. It can be difficult to pass filters and sender checks when using automated systems that relay from my mail server. I can count on my sms messages getting to me.

This is just my special use case but TextMagic is working for me and has for the last few years when I could no longer relay direct to my cellular sms.

Positive: Passes my email to SMS through Verizon cellular. I need reliable deliverability since these are alarms I'm being notified of.

Negative: I have no complaints for my use case. It just works.

Summary: Excellent.

Positive: That I can use a full size keyboard when creating messages. That SMS messages are instantly broadcast to my user community.

Negative: having to switch out of email when having a dialogue.