360 SMS APP Description
SMS is rapidly gaining a significant place in the sales process. The average open rate for email is between 28% to 33%, but it stands at a remarkable 99% for SMS. It's no surprise that integrating a text messaging app into Salesforce org can help your sales team seal deals quicker. Send messages with Workflows, Process Builders, or Apex Methods. Threaded text messages for any object using Conversation View VF page. Bulk SMS via Views, Reports or Campaign - Easy Batch Texting
360 SMS is a single-stop solution for text messaging in Salesforce. The app allows users to communicate with customers and business partners effectively, allows marketers to batch text, and enables administrators automate triggered texts messages and even automate responses. We created a messaging app for the industry that allows industry leaders to increase customer engagement via 1-on-1 conversational, batch, and AI-driven automated texting.
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360 SMS APP Features and Options
SMS Marketing Software
Customer Engagement Software
360 SMS APP Lists
360 SMS APP User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
360 SMS: Streamlined Communication Excellence Edited: Jan 03 2024
Summary: My overall experience with the 360 SMS App has been exceptional. The seamless integration, efficient communication features, and user-friendly design have significantly enhanced our workflow. It has proven to be a valuable tool for streamlining mass texting, chat/messaging, and SMS communication within Salesforce. The positive impact on our engagement and responsiveness has made it an indispensable asset for effective communication.
Positive: I appreciate the 360 SMS App for its seamless communication solutions. The platform excels in providing efficient and customizable mass texting, chat/messaging, and SMS features within Salesforce, streamlining communication processes and enhancing overall engagement.
Negative: As of now, I haven't encountered any notable drawbacks with the 360 SMS App. Its seamless integration and efficient communication features have met expectations. I appreciate its user-friendly design and functionality, contributing to a positive experience.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Perfect multi-channel app for Salesforce users Date: Apr 29 2023
Summary: We've been using 360 SMS for our omnichannel marketing campaigns, and it has been a game-changer. The app's automation features have saved us time and improved our messaging efficiency, resulting in better engagement rates and customer satisfaction.
Positive: 360 SMS is a streamlined messaging app that supports multiple channels, including SMS, MMS, WhatsApp, and more. Its point-and-click automation tools enable users to automate messages conveniently, run drip campaigns, create chatbots with ease.
Negative: There are no drawbacks to this app that I can think of.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Highly Flexible App Date: Jul 01 2022
Summary: We liked the flexibility of this app. Due to its highly customizable nature, we got what we were looking for to meet the demands of our unique use cases.
Highly recommendable.Positive: We're highly impressed with the set of features the 360 SMS app provides. Being a Salesforce native, the app is highly flexible, and our dedicated account manager helped meet our unique business requirements. I loved the team's responsiveness and dedication.
Negative: Don't have a single con to talk about. overall good SMS App.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent texting solution for Salesforce Date: Jun 27 2022
Summary: The app helped to automate texts without investing much time. Also, we can track CTR of the URL sent in a text and plan our next step effectively. I must say, it's a powerful engagement metric to count on.
Positive: I must say the app delivers, what it promises. This app performed beyond my expectations. Its certain capabilities just won me over, especially its drip campaign, automation capabilities without coding, and link tracking. On top of it, the support team made our journey easier with the 360 SMS app.
Negative: Nothing negative to report. Every capability is just WOW.
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