Best Cloud Communication Platform Software in China

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.

Digital Samba is a video conferencing solution that uses innovative features and technology to fulfil its customers' communication and collaboration needs. Clients use the platform for daily business meetings, webinars, online learning, application development, etc. The platform is the result of 19 years of experience at the forefront of the video conferencing space. This experience has helped create a feature-rich platform ready to adapt to changing technologies and workplace practices. Digital Samba's customers include world-renowned companies like McDonald's, Deloitte, Ferrari, Raiffeisen Centrobank, American Express and more. Thanks to the Digital Samba Embedded SDK, you’ll be able to integrate and control a full video conference experience inside your application by simply copy-pasting a few lines of JavaScript code.

Wimi has been helping teams win more opportunities for nearly ten years. It is the European leader for project management and online collaboration software. Wimi is a suite of tools that helps businesses stay in sync, increase team productivity, improve collaboration, and protect critical data. Top features include unified workspaces and a drive solution, team communication. File sharing, task management, file management, project calendar, video/audio calling, reporting, access rights management. Wimi adheres to the highest industry standards in security, including encryption and multi-factor authentification. Wimi is used by 55,000 companies every day. Start your 14-day free trial today!

Plivo Communications Platform is a Cloud API Platform as well as a Global Carrier Services Provider. It offers high-quality cloud communications at an affordable price. Plivo Communications Platform allows users to make phone and SMS calls to all countries. It also allows them to buy local numbers in 55 countries. Plivo Communications Platform offers free tech support that is available 24/7. Experts are happy to help customers with any issues.

MyOperator is India's cloud communications leader, trusted by 10000+ businesses including NCERT, Apollo, Myntra, Lenskart, Razorpay and more. MyOperator helps businesses streamline sales and customer engagement through an omni-channel communication suite. Power-packed with features including toll-free number, IVR, call analytics, cloud call center, CRM and API integration, SMS + Whatsapp campaigns and many more, MyOperator empowers your team to convert every call or interaction into a business opportunity.

Sococo is a virtual office where distributed teams can work side-by-side every day, regardless of where they might be located. Working in an organization's online office can be more productive than working on the same floor or in a single room.

VoIP Office is a leader in Cloud-based communications and makes it easy to connect to anyone anywhere in the world. Our communications solutions can be used by any business, large or small, in any industry. VOIP OFFICE, a cloud-based communications provider, offers all the features of a traditional PBX but with the latest VoIP technology. VoIP Office seamlessly integrates with your business applications, seamlessly integrating both your desktop and office into one interconnected system.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

MSG91, a cloud communication platform, helps businesses and developers seamlessly add communication to services and software via communication APIs (SMS. Email, Voice. RCS. WhatsApp and many more) and ready-to use solutions like Cloud contact center or customer segmentation products.

Yeastar CloudPBX (legacy) is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

Innoinstant provides a customized communication solution that can be used across all platforms and devices. Establish a white-labeled communication app for reliability, security, and scaling. You can create custom APIs and SDKs to ensure real-time communication in any industry or use case. 100% customizations allow for lag-free virtual classrooms and secure financial transactions. Interactive video and text chats are also possible on live streams. Gaming, E-Commerce and dating are all possible. Industry-standard security, encryption and signal protocol. Secure and protect user communications with end-to-end encryption. Our SDKs and APIs are powerful tools that enable effective communication via chat, voice, or video. Communication is easy with file sharing, screen recording and robust payment gateway. You can also make unlimited calls and translate words into business. The application development process is completely customized to meet the needs of every industry and works on any device or platform.

Transactional messages, OTPs and promotions are all delivered promptly and safely to your customers' phones. IVR, Click to-Call, call forwarding and call recording are all available for any app, platform or website. You can chat with your customers using the most popular instant messaging app and send media attachments. Automate customer interaction with AI-based chatbots to scale customer interactions. Our visual editor makes it easy to create multi-channel communication flows. You can also use our pre-defined templates. Our support team is unlikely to be needed, but we are available if you do. We provide enterprise-grade security for customers in highly-regulated industries. Our technology is able to grow any communication channel without limitations.

Chat in real time to build community and increase popularity. Websites don't have to worry about setting up a chat server with iFlyChat. The hosting and setup of the chat system will be handled by iFlyChat server. Our onCloud technology allows for faster chats with all users. Use public and private rooms to interact with customers and users of your website. Chat and browsing can be done simultaneously. You can make your chat more spacious and interactive by embedding it on a page. CSS is fully customizable.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.

MirrorFly is an enterprise grade communication solution fulfilled by SDKs for an unparalleled calling and chat experience. With over 150+ chat, voice and video calling features, our cloud-hosted suite readily facilitates seamless integration of chat, voice, video, file sharing, screen sharing, recording and more via straightforward integrations & also offers its chat SDKs for free empowering better messaging experiences across verticals. MirrorFly combines the power of feature-rich in-app capabilities across web, Android and iOS platforms to help strengthen business collaboration and productivity with ease. Besides, to address the growing compliance and security demands of global app users, MirrorFly is now HIPAA and GDPR compatible to safely conduct conversation in line with these standard compliances across apps. Moreover, the conversational engine now bolsters in-app chat moderation via ban, report, block features to effectively filter and screen user conversations for establishing a secure interactive space. Eventually, via these resilient and robust integrations, MirrorFly fosters the conversational integrity of millions of concurrent users whilst staying true to the brand appeal and enables development of future-proof

Crises Control allows organisations to keep communication lines open by making it easy for them to send notifications to as many people as they wish. This allows for an immediate response and an audit trail that tracks the entire process. Crises Control is an invaluable tool for providing users with up-to-the-minute notifications, minimising the impact on people's safety, the environment, and the organisation.

The real-time customer engagement platform. Live chat and live blog can be added to your website to increase leads, engagement, and revenue. Live experiences can be created to increase your audience, engagement, and monetization. Your users will enjoy powerful experiences thanks to our real-time, live blogging platform and the social monitoring stream. You can take back control of your audience and drive traffic, conversation, and revenue. Engaging users and circulating traffic automatically leads to more pageviews. Engaged users are more likely to stay longer on your website. User-generated content can be monetized with advertising. Engaging content and live interactions can help you retain users on your site rather than on social media. Integration with Twitter, Facebook and RSS.

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities. We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry. We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support.

#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Fuze simplifies the complex task of managing your on-premises communication systems. Fuze offers superior voice quality and uptime via unmetered calling to more than 110 countries with over 50 operators, making it an ideal choice for businesses with a global footprint. We have more than 10 years experience working with customers all over the world and can help you create a roadmap to maximize your Fuze deployment. All-in-one software that seamlessly works across all devices and locations, providing a complete view of usage, engagement, productivity, and productivity throughout the organization. Modernize your communications with the #1 global platform for unified voice and HD video calling and conference, integrated chat, content sharing, contact center, and conferencing.

Your multi-channel communications platform that engages employees on desktop, mobile, and digital signage. SnapComms platform will deliver your messages, whether you need to communicate information quickly, increase employee engagement, or make behavioral changes. High-impact, visual internal communications tools bypass email completely, delivering the results you need without adding to information-overload. Reach all employees, no matter where they are or what device they are using. Desktop Alerts are digital pop-up notifications sent directly to employees' desktops and mobile screens. They are guaranteed to reach 100% of their readers. High-priority messages are displayed above all other applications. This allows employees to pay attention and drives response. Desktop Alerts are best for sending urgent messages to staff such as breaking news or important employee communications.

AVOXI Genius is a cloud-based, cost-effective, and simple-to-use call center software. You can easily manage your business communications using a web-based contact centre. AVOXI Genius integrates your contact center solution with voice service. Virtual phone numbers are available for activation in 170+ countries. AVOXI Genius is the best-selling solution in the world, with plans starting at $19.99 per person. Enjoy 2 months of free service for a limited time.