Sinch Description

Engage customers like never before, on any channel. CPaaS, APIs for SMS Voice, Video, and Verification. In seconds or less, reach every mobile phone in the world. Engaging customers in the right way can help increase your webshop orders by more than just doubling. We're experts in this field. A major telco company was able to do exactly that using an online chatbot. We assisted a major automative company to re-engage and convert end of funnel prospects who were not responding to emails. The personalized Rich SMS campaign's results speak for themselves. Are your customers missing important appointments? SMS reminders can help you and your customers increase revenue. Trusted by developers all over the globe. With just a few lines code, you can build confidence and boost your business. Connect with your customers and add value every step of their journey.

Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Sinch
Year Founded:
2008
Headquarters:
Sweden
Website:
www.sinch.com

Media

Sinch Screenshot 1
Sinch Screenshot 1
Recommended Products
Secure your business by securing your people. Icon
Secure your business by securing your people.

Over 100,000 businesses trust 1Password

Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.
Try it free for 14 days

Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

Sinch Features and Options

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Sinch Lists

Sinch User Reviews

Write a Review
  • Name: Dominik R.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Unreliable

    Date: May 16 2024

    Summary: So pitty to turn good service into such a shit.
    I've spent thousands of euros with them, and it is definitely time to find something else.

    Positive: It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.

    Negative: They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset!
    The problem persists for a few months now.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Developer
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Extremely slow support service

    Date: Aug 31 2022

    Summary: As previously mentioned due to terrible support, I guess we could consider ourselves one of the lucky ones. We were able to find out how bad this company is before ever getting anything off the ground with them.

    Positive: They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

    Negative: As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

    Read More...