Kaleyra Description

Transactional messages, OTPs and promotions are all delivered promptly and safely to your customers' phones. IVR, Click to-Call, call forwarding and call recording are all available for any app, platform or website. You can chat with your customers using the most popular instant messaging app and send media attachments. Automate customer interaction with AI-based chatbots to scale customer interactions. Our visual editor makes it easy to create multi-channel communication flows. You can also use our pre-defined templates. Our support team is unlikely to be needed, but we are available if you do. We provide enterprise-grade security for customers in highly-regulated industries. Our technology is able to grow any communication channel without limitations.

Pricing

Pricing Starts At:
$ 0.004 per SMS

Integrations

API:
Yes, Kaleyra has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Kaleyra
Year Founded:
1999
Headquarters:
Italy
Website:
www.kaleyra.com

Media

Play Video Kaleyra Screenshot 1 Kaleyra Screenshot 2
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Product Details

Platforms
SaaS
Type of Training
Documentation
Webinars
Videos
Customer Support
Online

Kaleyra Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Kaleyra Lists

Kaleyra User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Company, Global Scale, Top Price

    Edited: May 31 2022

    Summary: The price per message is simply the most competitive in the industry for a global scale company. I could not find a single option on the market with this reliability and at the current price. Also really effective for Europe. And now they’ve added US and other countries. So if you need to send something globally, you can. And quite easily. I would recommend.

    Positive: - Cost effective.
    - Global scale.
    - Best rates and connections I could find for a global messaging service.
    - Excellent reach across Europe.
    - Ease of use and simplicity.
    - Highly recommended for all companies working in Europe and/or aiming to reach European customers as well

    Negative: - I hope they can expand to even more product offerings.
    - I wish the email product was just a little better with a drag and drop template creator. But it still worked fine.

    Read More...