Best Cloud Communication Platform Software in China

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Your business will grow if you switch to a cloud-based phone service. Businesses need to communicate with each other from any device, at any time, and this is more important than ever. Our cloud-based, feature-rich solution will adapt to your business's needs, making it more productive and efficient. Our platform is 100% supported U.S.-based support, with solutions engineered and customized in-house. You are likely paying for a hardware system and maintenance fees, as well as paying your service provider for dial tone. Crexendo's Cloud Communications can eliminate all these costs and provide savings up to 55%

A cloud-based call center solution can increase talking time by up to 30% It includes automated call distribution, IVR system and call campaigns with 3 dialing modes (Preview Power, Predictive), mini CRM, call scripting, quality control, reporting, and more. Voiptime Cloud Contact Center software is trusted by more than 1000 users!

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

Telestax's RestcommONE platform has revolutionized the way real-time communication is developed and delivered. It is quickly becoming the platform of choice to rapidly build enterprise-class real time messaging, voice, and video applications. Our communications platform is 100% cloud-ready and offers continuous load balancing as well as scalability, high availability, and high availability. RestcommONE allows you to quickly and easily build and deploy everything, from simple voicemail systems up to a complete Communications Platform as a Service. Telestax has established relationships with carriers around the world that will move and terminate SMS/MMS/USSD traffic at an extremely affordable rate. We offer Bring Your Own Carrier (BYOC) for Enterprises and Businesses who have a trusting relationship with their carrier. RestcommONE works with SMPP or SS7 so any Carrier that uses either of these protocols can plug into our platform. You have the option to choose.

You are competing with new market entrants in the battle for enterprise customers. These market entrants are using cloud-based communication platforms with APIs to offer communication services to Enterprises with the promise to improve customer engagement. Kandy's market-leading white-label CPaaS is more than just programmable APIs. It also includes prepackaged applications called Kandy Wrappers. This marketplace and ecosystem allows you to create vertical market applications. You can also overlay existing UCaaS and SIP environments with our Kandy Link WebRTC gateway. Embedded Communications allows sales to make calls directly from a CRM app, doctors can video-call patients from the EHR system and share X-rays, scans, and other information in real time, and students can check tutor availability and initiate a session on-demand. All this in high-definition voice and video, integrating presence, messaging and collaboration.

Global SMS/RCS and voice-cloud communications allow you to deliver timely, personalized information. Get a deeper understanding of customers using actionable global phone numbers and subscriber data intelligence. TeleSign's Messaging API allows you to code once and send messages to your customers at scale. It also supports waterfall delivery between channels. TeleSign Messaging API supports SMS, RCS and WhatsApp, allowing you to create secure digital communications that can connect you with customers around the globe. Integrate a single MessagingAPI to send secure, reliable SMS, RCS, and WhatsApp messages directly to your customers. You can choose one or all of these channels to expand your programmable messaging strategy. Reach more customers through 120+ optimized points of presence and 700+ direct to-carrier routes

Vyke is changing the way we communicate by offering up to 4 additional mobile numbers, free calls and chat, low-cost calls and SMS to anyone, all in one easy-to use app. You can have a different number for every part of your life: whether you are at work, home, or socializing, or to keep your personal information private. You can add up to four additional mobile phone numbers to your smartphone. Everybody could benefit from an additional mobile number. Vyke can provide a number to anyone for work, dating or travel. Vyke, a rapidly growing disruptive company, is based in London. We believe that we have given away our main telephone number for too long and need to change this. The Vyke app allows for role-based mobile communication. Although we have different social profiles and email addresses, we only receive one mobile number.

The industry's only serverless platform for voice and video and messaging APIs. Trusted by thousands of developers all over the globe to scale real-time communications for any business.

Hoodys is a platform for optimizing hotels operations and guest satisfaction. Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests. Hoteliers can manage hotel operations and tasks efficiently and smoothly. Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.

Aculab Cloud offers powerful, programmable and easy-to-integrate APIs that allow you to make, take, and interact with voice calls. You can also send and receive SMS messages and handle inbound and outside faxes. All this with pay-as you-go pricing. Aculab Cloud combines complex technologies to create a powerful, flexible, and easy-to-use platform.

Advanced conversational intelligence to provide unparalleled customer experience. Advanced conversational intelligence for a superior customer experience. The solution empowers employees to deliver efficiently from anywhere, anytime, using any mobile device. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.

Sylaps integrates real-time communication into businesses using our APIs, easy to embed website widgets, desktop, and mobile SDKs. Sylaps Business allows real-time communication from any platform or device, without the need to install any software. Sylaps is ideal for small and large businesses that want to integrate audio, data, and real-time streaming video. Sylaps offers enterprise-grade security and full encryption and is HIPAA compliant. All our products are affordable. Sylaps can be used on any device or platform, even web browsers. Sylaps is ideal for small and large businesses that want to integrate audio, data, and real-time streaming technology into their products. Our software is versatile and can be used on desktop and mobile devices. Our software can improve all aspects of real-time communication in any industry.

Cloud Softphone collaboration suite will revolutionize the way you communicate. Create and customize a white-label UCaaS system. Cloud Softphone lets you choose from over 100 premium communication features. You can communicate more easily, no matter where you are. Instant communications are a way to embrace the modern workplace. Your teams will have a powerful tool that combines all the essential business phone features with industry-leading UCaaS. This will create a single collaborative experience. Push notifications keep your customers informed and reduce battery drain. File transfer can improve your platform's communication capabilities. Allow your users to send and receive all types of files. Codecs that maximize call quality will allow you to add high-quality video and call capabilities to your app.

iVision Mobile's SMS Marketing Software is free of long-term contracts. You can easily upgrade or downgrade your plan based on your messaging requirements. Our team offers hands-on support to all users, regardless what plan they have, unlike other messaging platforms that charge more. Let us show you how true customer support looks like. Our mobile marketing and communication platform is packed with features but easy to use for any business owner. Multiple LA-based clothing shops have used text messaging communications to increase sales and retain customers. You can manage multiple levels of user access with customizable menus that allow you to restrict the functionality according to the role of the user within your organization.

It is crucial to design your landing pages. A professional, impactful message that delivers ROI is essential. SMS Studio allows you to create your own landing pages to generate leads. You can also leverage your website and add multi-tier tracking. This allows you to add images of products, so you can see which products have been viewed most often. SMS Studio is a complete-service solution that creates high-impact professional text messaging campaigns. Our robust, easy-to-use and high-end platform offers powerful tools for list design, campaign optimization, analytics, and list management. This platform will help you increase revenue and maximize your mobile connections. SMS Studio allows you to make your URL links shorter. This will allow for more content.

Conversations are the best way to create customer journeys. Engaging experiences that move customers. Developers love it. Built for business. Vonage Communications APIs (formerly Nexmo), help growing startups and agile businesses improve their customer experience and realize new business results at scale. Our APIs, global platform and expert support make it easy to simplify communications and innovate faster. Voice interactions can be reimagined to transform customer experiences. Every message should be viewed as an opportunity for you and your customers. Secure and private logins are made easier with this tool. Cloud-based voice applications that are modern and high-quality. You can programatically send and get SMS from almost every country. Get real-time information on any phone number around the globe. You can make and receive calls using your existing VoIP infrastructure.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Engage your audience to get more done. Whispir allows you to automate, personalize, and layer your communications using smart workflows. Only cloud communications platform that delivers extraordinary experiences. With our drag-and-drop template builder, you can create high quality templates for email and social media in minutes. We also offer over 60 components, from images to maps. Automate your communications and streamline your processes, from daily tasks to complete marketing campaigns. Integrate all of your data points, from CRMs to third-party tools, and put your data into action. Your content will reach the right people at just the right time. Real, tangible results that engage your audience, coordinate events, and innovate your business processes.

Transform your incoming calls into on-demand interactions. Modern tools allow for modern communication across all stages of the custom cycle. Personalized experiences are key to gaining loyalty, defending competitors and accelerating growth in today's highly competitive business environment. Every stage of the customer journey should place speech at the heart of all interactions with customers. For a seamless customer experience, humanize the relationship between your brand's customers and your customers by creating more engaging and empathic voice experiences.

All interactions and channels within the contact center can be handled by one routing application. Not seven, five, or three solutions, but one to manage voice, chat, email and social media interactions. Avoid having multiple agents working on the same customer via different channels and giving two different answers. Every touchpoint and the contact center are connected. Your agents will seamlessly move between channels and your customers won't notice any difference in service quality. Customers can communicate their needs in plain English to the system, without having to use a touch-tone menu. Let us help you create a self-service IVR system for your customers. You can access all information from one dashboard.

Sign up online to get a number that you like from our website within an hour if you're interested. We are so confident that our products and customer service will be a hit that we won't lock you into long-term contracts. You can contact our Australian support team if you prefer not to use our online tools. We offer the best rates on the market and don't charge hidden fees or charges. Your business can stay connected no matter where you are thanks to the technology behind easy-inbound products and services. Never miss a chance to connect with a customer! We want every step to be simple, from explaining our services to connecting your phone service to the ongoing usage of our products. Our staff is well-versed in technical matters and will help you to understand the technical details we have spent so much time learning.

With SMS, Chat Apps and Voice APIs, you can create more engaging customer experiences at large scale. It is easy to automate notifications using industry standard APIs. Expertise is available 24/7 to ensure you have the support you need. Our global, carrier-grade platform ensures reliable delivery. With coverage in 190 countries and 130 network operators, you can reach your customers from anywhere. You can reach your customers from anywhere with notifications, reminders, passwords, alerts, and one-time passwords. With one API, you can send messages to multiple platforms and customers. All it takes to get live support is a click of a button. This API allows you to convert text to speech to create personalized, private messages on a large scale. The Campaign Manager allows you to instantly send SMS campaigns without the need for an API. Access the online portal, upload your contacts, and get started communicating.

VoiceSage solves problems in Contact Centres, Collection Teams and Operations Departments. Our platform allows companies to reduce low-value calls and pre-screen outbound phone calls. This ensures that clients are available to talk to you and achieves your desired outcomes. We can help you increase your SMS conversion rates, and offer self-service options for payments, logistics, and transactional events via voice, email, and social media.

Breakneck speed is the hallmark of new technologies. If you are like most companies, adoption is crucial sooner than later. Magna5 provides everything you need to modernize IT to reduce costs and improve efficiency within your organization. All this from one trusted provider. We help you navigate the digital transformation journey today, while also providing support and monitoring IT operations. You can improve efficiency and reduce costs within your organization. We help you improve your customer experience by facilitating everything from moving to the cloud to monitoring IT operations and help desk support to managing security, data backups and recovery operations to implementing cost-saving voice service.