WheezyJoe writes: The Verge reports on leaked training manuals from Comcast, which show how selling services is a required part of the job, even for employees doing tech support. The so-called "4S training material" explicitly states that 20 percent of a call center employee's rating for a given call is dependent on effectively selling the customer new Comcast services. "There are pages of materials on 'probing' customers to ferret out upsell opportunities, as well as on batting aside customer objections to being told they need to buy something. 'We can certainly look at other options, but you would lose which you mentioned was important to you,' the guide suggests clumsily saying to an angry customer who doesn't want to buy any more Comcast services." Images of the leaked documents are available on the Verge, making for fun reading.

KindMind writes: At Wired, Netflix CEO Reed Hastings has posted his take on net neutrality. He lays the problem at the feet of the large ISPs. Hastings says, "Consider this: A single fiber-optic strand the diameter of a human hair can carry 101.7 terabits of data per second, enough to support nearly every Netflix subscriber watching content in HD at the same time. And while technology has improved and capacity has increased, costs have continued to decline. A few more shelves of equipment might be needed in the buildings that house interconnection points, but broadband itself is as limitless as its uses. We'll never realize broadband's potential if large ISPs erect a pay-to-play system that charges both the sender and receiver for the same content. ... It's worth noting that Netflix connects directly with hundreds of ISPs globally, and 99 percent of those agreements don't involve access fees. It is only a handful of the largest U.S. ISPs, which control the majority of consumer connections, demanding this toll. Why would more profitable, larger companies charge for connections and capacity that smaller companies provide for free? Because they can."

mpicpp sends word of a $125,000 settlement for a man who was arrested for photographing members of the New York Police Department. On June 14th, 2012, the man was sitting in his car when he saw three African-American youths being stopped and frisked by police officers. He began taking pictures of the encounter, and after the police were done, he advised the youths to get the officers' badge numbers next time. When the officers heard him, they pulled him violently from his car and arrested him under a charge of disorderly conduct. The police allegedly deleted the pictures from his phone (PDF). Rather than go to trial, the city's lawyers decided a settlement was the best course of action.

Lasrick writes: Yale's Jason Parisi makes a compelling case for fusion power, and explains why fusion is cleaner, safer, and doesn't provide opportunities for nuclear smuggling and proliferation. The only downside will be the transition period, when there are both fission and fusion plants available and the small amount of "booster" elements (tritium and deuterium) found in fusion power could provide would-be proliferators what they need to boost the yield of fission bombs: "The period during which both fission and fusion plants coexist could be dangerous, however. Just a few grams of deuterium and tritium are needed to increase the yield of a fission bomb, in a process known as 'boosting.'" Details about current research into fusion power and an exploration of relative costs make fusion power seem like the answer to a civilization trying to get away from fossil fuels.

Several readers sent word that Android Police has leaked details about YouTube's upcoming subscription service, Music Key. The benefits for users will include ad-free music, offline playback, and audio-only streams. It's expected to cost $10 per month. "Of course, one of Music Key's major value propositions is that users will have access not just to official discographies, but to concert footage, covers, and remixes. Play Music already houses some remixes and covers, but YouTube as a platform is significantly more open and workable for derivative content — the platform is much easier to add content to, and user discoverability is substantially different from Play Music." Others note Google still has to negotiate terms with many independent musicians, who could subsequently see their work blocked if they aren't willing to play by Google's rules.

In June, we discussed news that JPL and MakerBot were teaming up to host a competition for designing a futuristic Mars base. The competition is now over, and the top three designs have been chosen. First place went to Noah Hornberger, who designed a base with hexagonal rooms and shielding made of depleted uranium. Second place went to a martian pyramid with an aquaponics system on top, mirror-based solar collectors, central water storage, and compartmentalized living spaces. The third place award went to Chris Starr for his Mars Acropolis, which was styled upon the ancient Greek Acropolis. It has a water tower at the top of the structure, a series of greenhouses at the bottom, and living quarters in between. The full list of 227 entries is browse-able on Thingiverse.

jones_supa writes: After leaving his position as CEO of Microsoft a year ago, Steve Ballmer has still held a position as a member of the board of directors for the company. Now, he is leaving the board, explaining why in a letter to fresh Microsoft CEO Satya Nadella. "I have become very busy," Ballmer explains. "I see a combination of Clippers, civic contribution, teaching and study taking up a lot of time." Despite his departure, the former-CEO is still invested in the company's success, and he spent most of the letter encouraging Nadella and giving advice. Nadella shot back a supportive, equally optimistic response, promising that Microsoft will thrive in "the mobile-first, cloud-first world."

Wikipedia says Tim O'Reilly "is the founder of O'Reilly Media (formerly O'Reilly & Associates) and a supporter of the free software and open source movements." And so he is. O'Reilly Media is also the company from which Make magazine and the assorted Maker Faires sprang, before spinning off into an ongoing presence of their own. (This year's Solid conference, as well as the confluence of hardware and software at OSCON demonstrate O'Reilly's ongoing interest in the world of makers, though.) O'Reilly has been a powerful force in technical book publishing, popularized the term Web 2.0, and has been at least a godfather to the open source movement. He's also an interesting person in general, even more so when he's hanging out at home than when he's on stage at a conference or doing a formal interview. That's why we were glad Timothy Lord was able to get hold of Tim O'Reilly via Hangout while he was in a relaxed mood in a no-pressure environment, happy to give detailed responses based on your questions, from small (everyday technology) to big (the Internet as "global brain").

We've run a few two-part videos, but this is the first time we've split one video into six parts -- with two running today, two tomorrow, and two Thursday. But then, how many people do we interview who have had as much of an effect on the nature of information transmission -- as opposed to just publishing -- as Tim O'Reilly? We don't know for sure, but there's a good chance that O'Reilly books are owned by more Slashdot readers than books from any other publisher. That alone makes Tim O'Reilly worth listening to for nearly an hour, total. (Alternate Video Links: Video 1 ~ Video 2; transcript below covers both videos.)

cold fjord writes: According to Foreign Policy, "The revelation that Germany spies on Turkey, a NATO member, should dispel any notion that spying on allies violates the unwritten rules of international espionage. ... For nearly a year, the extent of NSA surveillance on German leaders ... has drawn stern rebuke from the German political and media establishment. ... Merkel went so far as to publicly oust the CIA station chief in Berlin. 'Spying among friends is not at all acceptable,' Merkel said. ... [C]alls made by Secretary of State John Kerry and former Secretary of State Hillary Clinton were accidentally recorded. ... 'It's a kind of delightful revelation given the fact that the Germans have been on their high horse.' Christian Whiton, a former ... State Department senior advisor, added that the report on German spying is a perfect example of why rifts over intelligence among allies should be handled quietly and privately." The Wall Street Journal adds, "Cem Özdemir, the head of the Green party and a leading German politician of Turkish descent, told Spiegel Online it would be 'irresponsible' for German spies not to target Turkey given its location as a transit country for Islamic State militants from Europe." Further details at Spiegel Online and The Wall Street Journal."