Epic's problem isn't with that. It's with the fact that they built a consumer store that focuses on serving the sellers first and foremost.
Sweeney himself stated that this is going to be their competitive edge back in the day when they started the store.
Turns out, sellers may love you lots for making it awful for buyers with no key store functions like being able to post bad reviews, or have discussion forums to point out problems with games, but those same people also are buyers. And a lot of other buyers look for opinions on the game before buying.
May Gaben live forever, because otherwise the "fuck the consumer, it's all about the seller" storefronts like Epic (and basically every other major digital store today) will become a norm. And you'll have to learn to love eating shit. Because that's all that will be on offer.
It's sad, because once Epic's leadership realized that this isn't going to work, they were locked into the model by their deals with their sellers that there will be no steam style consumer friendly features on their store. So they started giving games for free instead. Except that most of those free games are even worse than Epic store itself.
Their latest "please don't pay attention to us not being able to have consumer friendly features" marketing drive has been about pretending that getting launcher start a couple of seconds faster is the thing people care about.