Alternatives to eZnet CRM

TicketSearch provides organizations of all sizes with the tools and support they need to sell tickets, register attendees, manage workshops and merchandise, accept donations, and manage customer relationships. TicketSearch provides two levels of service: the standard edition with features for all organizations, and the enterprise version, which offers additional services like marketing, phone sales and additional support. TicketSearch offers a customized box office solution that can be tailored to your team's needs. From managing ticket inventory to providing daily revenue reports and loading events, TicketSearch has it all. Virtual phone sales, distribution of tickets, and mailing of patron packages are all available. A dedicated sales and customer support representative will be assigned your account to ensure TicketSearch seamlessly integrates with your team.

EngageBay, a simple, affordable and integrated marketing, sales, and service automation platform, comes with free CRM. It was created to help small businesses and startups grow. The marketing automation suite allows you to save time, nurture your audience, and automate repetitive, manual tasks. The free CRM and sales automation allow you to organize all your contacts, track deals, and build your sales pipeline. You can also build lasting customer relationships. Finally, you can provide real-time support to customers with the helpdesk and live chat features. In minutes, track, prioritize, and resolve customer support tickets.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

QuestionPro is a leader in the online survey software space, approved by over 96% of reviewers online. This software helps you create, send, and analyze online surveys, forms, quizzes, and polls. Additional features let you further customize your survey experience and conduct advanced analyses. And for the times when you need a hand, QuestionPro is always available to help with industry leading 24 X 7 LiveChat for all users. QuestionPro contains 4 product editions - Essentials (the free forever version), Advanced (for single users), Team (for collaboration), and Research (with all premium features). Additional QuestionPro products exist as well for CX, Workforce, and more. Our survey tool contains hundreds of off-the-shelf surveys for you, plus 38+ question types to help you create the perfect questionnaire. After creation, you can then distribute the survey through numerous channels and methods to respondents, such as email, integrated pop-ups, SMS, and social sharing. With over 10 million users across 100 countries, QuestionPro is the survey partner of choice for Fortune 100 companies, academic institutions, small businesses, and individual researchers for 17+ years running.

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Discover how EZnet Scheduler, a robust, customizable, and cost-effective scheduling tool, can streamline your business operations with cutting-edge technology. Featuring the IntelliVu™ digital job board and dynamic two-way SMS capabilities, EZnet Scheduler enhances client communication and reduces no-shows. If additional customization is needed, we'll adapt the system to fit your specific operational needs. This scalable platform integrates seamlessly into your workflows, optimizing resource management and maximizing operational success. Schedule your FREE demo today to experience the full capabilities of EZnet Scheduler and transform how you manage your time and appointments with a cost-effective solution.

Canapii supports video meetings and streams HD quality keynotes across PC browsers and mobile apps. It drives audience engagement through chats, comments, notifications, gamification, live questions, and Fero, its cute chatbot. Canapii sets itself apart from pure-play software providers by providing white-glove service via its experienced events executives, which is why the world's most prestigious tech companies are customers. Automation is core to Canapii. Registration, travel arrangements, personal agendas, and meeting approval systems are all built in the platform. Conferences, board meetings, webinars, hybrid events, interactive podcasts, press briefings, online training, workshops, you name it. We do it. Sorry, we don’t ‘just’ do it… we do it well.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

eZnet POS was designed with you and your customers in mind. We listen to your customers and you listen to us. eZnet POS, a cloud-based point of sale software, streamlines the checkout process. It also gives standalone businesses and chains the freedom and flexibility to manage their product and service offerings. Our solution allows you to focus on your business by allowing mobile commerce, analytics, and overall organization. This powerful and flexible system allows for easy checkout, employee scheduling and time-tracking. It also provides sales reporting. All eZnet POS systems can be customized to meet your industry's requirements. Add your products and users and you can start selling!

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

They can also solve specific problems that are related to the IT products or services they work for. These products could include software, computers, smartphones, and other technologies. You can also resolve technical issues via phone, email, and chat. An IT support technician has to be prepared to receive customer complaints/inquiries. IT support providers are employed by companies to solve IT-related problems and perform IT maintenance. IT support is essential for both small and large businesses. IT support specialists can find work at home or abroad, depending on their skills and education qualifications. There are many job openings all year with good pay packages. This is a great time for IT Support Specialists.

To profile and generate leads, use personality tests and knowledge questions. You will get +35% higher completion rates if you create and share conversational forms and surveys. Use interactive product recommendations or business calculators to add value to your users. A simple, but powerful format allows you to ask the right questions and increase your data collection. Live polls, quizzes, or Q&A can be used to activate your audience. Increase your profile and generate higher-quality leads. Engage users and boost your content using interactive tools. Increase traffic to your site. Get customer feedback and valuable insight. A panel that is intuitive and easy to use with amazing possibilities. In a matter of minutes, create smart polls, quizzes, and surveys. You can embed and share your interactive content easily. You don't need any coding skills or additional features. Live events allow you to interact with your audience. Participate and become future leads. Create the crowdsourcing platform.

Support Hero can help you create an internal system for Knowledge Management, or a simple FAQ for customers. Support Hero empowers your staff with a sophisticated playbook and provides unparalleled support to customers. Support Hero provides an easy-to-use and elegant Knowledge Management Solution. Support Hero comes with a complete knowledge base portal right out of the box. The portal and embeddable widget share the same content so there is no need to update in 2 places. The look and feel of the portal and widget can be customized to work on your own domain. The Support Hero widget can be embedded into your website or web app. It can be customized and shares the same content as the knowledge base portal. Our contextual content feature allows you to find the best articles based upon the page that the user has accessed. The widget is embedded using a simple javascript snippet.

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Become a love brand. Personalize your Customer Relationships. All-in-one platform that offers expert support and helps you engage customers. It also simplifies the work of your Customer Services and Marketing departments. Omnichannel solution for customer interaction management. The future belongs to love brand, both those that already exist and those that will. We help them personalize their customer relationships and give them a unique touch to make them stand apart. Each customer is a puzzle that your teams must solve. In a flash, you can piece together their profile!

Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.

SP CRM is a simple but powerful CRM built on Office 365. It provides a complete view into the sales pipeline and activities. It can support the entire sales cycle, from lead capture to opportunity tracking and account management. SP CRM is built on Office 365 and Microsoft Teams. It can be used as a part of your sales team's day without the need to log in to another program. Your sales reps can track opportunities and have access to all the documents, information, knowledge, and documentation they need to close the deal. The portal collaboration features allow sales staff, such as sales engineers, sales developers, and sales managers, to work together. SP Projects and SP Customer Service can be combined to create a complete customer management solution.

Context switching can reduce productivity. Switching between Outlook and your CRM is a waste of time. Keep your teams moving without causing unnecessary delays. Get started today with closing more deals and improving customer relationships. With Prophet CRM, we have helped thousands of companies streamline business processes. Join us today for a demo. Your team uses Outlook every day, so why shouldn't your CRM software? Because Prophet CRM is built into Outlook, it's easy for sales and marketing teams to use. Our dedicated team of project managers will help you to easily adopt the CRM in your company. Our Gold Support plan offers a 2-hour SLA. All support staff are full-time employees based in the United States. Avidian, an employee-owned business, was founded in 2002 in Seattle. It provides a CRM solution directly within Microsoft Outlook.

Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.

Listening to and acting on customer feedback can improve customer experience. You can measure NPS (Net Promoter Score), CSAT and CES, or ask your questions. You can run a survey once, set up recurring surveys, or collect transactional feedback. You can easily gather employee insights at scale, and share one-click reports to your team. Run Candidate Experience, Employee Satisfaction, Training Evaluation, Knowledge tests and many more. Enhance the UX and features of your website or app. You can launch website surveys without IT involvement and get answers to your product questions within a few hours of deployment. Validate your product or service ideas, gain insights about your target audience, and get feedback on your ideas. Advanced segmentation allows you to dig deeper. Voting, knowledge tests and psychological assessments. Surveys for educational or healthcare purposes. Startquestion can help you with every aspect of your project.

Plaetos Big Questions need to be addressed, not answered. Plaetos virtual roundtables allow you to identify issues and find solutions. At scale. Your tribe, your insights Plaetos allows your people to share their knowledge, feelings, and ideas in a safe and moderated virtual forum. Your leadership skills can be expanded with suppliers, key customers and shareholders. Visionful discussion by design. We make every discussion count and ensure you get the best out of it by enabling safe speech. You can share your thoughts without worrying about others by creating a safe, fair, anonymous, moderated, and neutral environment. Many: Many. Participants can have synchronized cross-discussions with each other, and not just with you. Smarts at Scale. Ability to moderate, identify and explore issues, find solutions, and feel a sense of consensus, regardless of how large the discussion becomes. Fit IT to Zoom

Answerbase makes it easy to create your own Q&A platform. Answerbase is an online community for Q&A, customer support, and ecommerce. Answerbase allows businesses to allow users to ask questions, get answers, and find relevant content to help them understand certain products or services. The system supports a variety of tools including Q&A widgets, widget builders, content moderation, management tools, categorization, tagging, insights, and analytics.

You can improve your customer experience and reduce support costs by between 30% and 50%. Customers don't have to leave the page in order to receive smart, instant answers. AnswerDash AI predicts the needs of users and presents Q&A that's contextual to the page or personalized to them. Your customers can now get instant answers without having to submit a ticket or start a live chat. Based on user profile and webpage content, predict user queries.

Tessitura is the engine behind the success of arts and cultural organizations around the world. The Tessitura CRM technology is at the heart of our success. It drives all mission-critical business functions within one database. This includes ticketing and admissions, fundraising and memberships, marketing, business insight, education, online and mobile, and more. Your mission is our mission. We are a nonprofit and answer directly to our nonprofit users. The result is deeper audience engagement, higher revenue and more time dedicated to the improvement of the arts and culture business.

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

Create a social media connection between potential customers and current customers. They can exchange product information using their preferred method of communication. A vast network of influencers is available to aspiring customers. Brand ambassadors can provide detailed product information and specifications. Your customers will appreciate the easy, automated customer service. Incentivize customers to continue participating in the loyalty program and build a community with certified customers. Targeted marketing campaigns can help you get bottom-of the funnel leads and convert them to higher conversion rates. Customer Empowerment Exchange uses its ability to map potential customers' questions, concerns or doubts regarding a product or service to the source that they feel is most appropriate to answer them.

Your service department must be responsive to customers' needs and provide transparency. CRM for SYSPRO was designed for distributors and manufacturers. It gives your teams the tools to provide better service and assistance at every stage of your customers' journey, from initial purchase to becoming advocates. CRM for SYSPRO was designed for distributors and manufacturers who rely on loyalty, operational efficiency, quality, and customer service. Our integrated solution pulls data from every customer interaction, SYSPRO and other connected systems to help you build a customer-centric company. Our unique solution includes all the features that you would expect from a CRM system, plus some tools specifically designed to support recalls of lotted or serialized products, manage warranty contracts, and facilitate remote and in-house maintenance.

Automating your data insights can save you hours each week. Quickly answer difficult questions, make better decisions, and improve your service process. Keep service costs down by responding quickly to changes in performance KPIs Find the root cause of service contacts and redirect future tickets to provide exceptional service. Demonstrate the value of your customer experience by demonstrating how your team has the greatest CX impact. These insights will help you identify the areas that need improvement. Discover the true reasons behind customer satisfaction, team performance, costs, and other factors that can affect your service. Are you ready to love coming to work and feel empowered at work? With insights, you can have more personalized 1:1 coaching and training. AI-generated insights platform to support customer service leaders. Eliminate random ticket reviews and put your focus on what is important. Find opportunities to improve your people, services, and products.

Use a private ChatGPT support platform to maximize the potential of your content. Korra revolutionizes how customers access support. It uses advanced NLP to understand complicated queries and delivers context-aware results that are sourced exclusively from your content. Customers can expect accurate answers that are highlighted or time-stamped in the results. Experience a more intelligent, efficient, and constantly improving AI knowledgebase that keeps up with the ever-changing needs of your organization. Create your automated, confidential AI Knowledge Base in seconds. Korra can handle all file types including video and learns only from the files you share. Create, brand and launch your AI Chat Support experience in seconds. Korra can be accessed from any device and at any time with 3 powerful deployment options. Search results are displayed in a traditional knowledge base style with a dedicated URL for support.

You can modify almost every feature of the chat windows. Copy/Paste HTML code for installation as Embeded Window or Footer bar. Just copy/paste HTML code to your website source code, and you can run our applications live! Easy, Simple, Effective. You can add as many operators you need. We can scale and grow with your company. Operator discount available for multi-product customers. You can track customers using Live Tracking, Support Tickets and/or Live Chat issues to gain valuable insight into your customers and business. Every business that has a website must have tools to communicate with customers. Chataroo is a powerful live chat software that allows you to talk to your website visitors and convert them to customers. Chataroo is extremely easy and affordable! You can change almost every feature in the chat window. Copy/Paste HTML code for installation as a Button, Embedded Windows, Multi-operator or Footer bar.

BluWave CRM is user-friendly and will be a great asset to your sales team. BluWave cuts down on admin tasks by 37%, allowing you to spend more time with prospects and customers. Companies that have great customer relationships are the best. Engage more customers. You can communicate with customers via a variety of channels, including email, telephone, and face-to-face. Strong customer relationships are key to overcoming your competitors. Get a 360-degree view of all your possibilities. Sort and rank according to your criteria. Align sales efforts with your business strategies. Superfast CRM SQL Database Engine, based in South Africa. Extremely user-friendly. You can crank up your sales at incredible speeds. Bluwave CRM is compatible with all accounting and ERP systems including Syspro, Sage, AccPac, Pastel, Sage and AccPac. BluWave Service provides complete incident tracking. Manage Service tickets, jobs, customers equipment, and teams of technicians.

Zyprr enables businesses to connect with their customers in a new way. It will increase the productivity of your team so much that they won't want to work anywhere else. You can easily manage all your contacts and accounts, leads, sales pipelines, forecasts, customer activities, and more from one place. Superior customer support and help desk service - Manage tickets, customer emails, selfservice, knowledge base, and much more. Integrated campaign management allows you to stay on top of lead nurturing and drip marketing. Inventory items make it easier to invoice and manage orders. Customers and employees will have full visibility and accurate information. Secure collaboration and storage for you business. Set reminders so you never miss a contract renewal deadline. You can customize your dashboard and create custom reports to view the KPIs and activities driving your revenue. Integrate with multiple email systems, receive notifications, make comments, and sync calendars and activities all from one platform.

CRM and Deals for Zendesk allows you to manage your Zendesk Support pipelines without having to buy Zendesk Sell. It combines customer support and sales to create a single, unified platform that is omnichannel. Here are the main features of the app: Zendesk Support tickets can help you get sales opportunities View a complete history of all interactions with each client All sales deal information can be centralized in one place Create and customize pipelines to suit your sales process Include product descriptions in your deals Incorporate stages, product details, client data Set lost reasons and subcategories Automately schedule lost deals to move Attach files to your deals Analyze sales trends and lost deals to find out more Easy navigation via a user-friendly interface

All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.

Chat-based marketing and apps are the solution. Chat-apps like WhatsApp, WeChat, and Facebook Messenger have become the new way for brands to market their products and services. It's a combination of message dissemination, customer support, and O2O applications. Your followers will open 80% of chat-app messages. Chat-apps offer a more interactive way to market than email marketing. The interaction of your followers can be captured for sales and customer journey optimization. WAMP stands for "WeMine Analytics & Management Platform", which is an analysis platform and management platform that WeMine developed for instant messaging apps (Chat-apps such as Messenger or WeChat). WAMP allows companies to connect to Chat-apps and to easily manage their customer relationships (SCRM), data collection and marketing automation to enhance brand image.

A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.

FuzeDigital is based in Seattle, Wa. and offers a cloud-based, modular software solution that makes it easy for customers, staff, members, partners, and other stakeholders to get consistent, INSIGHTFUL and prompt ANSWERS across all channels and devices. Our proprietary knowledge sharing and support platform features modules for Self Service, Assisted Help, Feedback Management, Online Community and Gamification. All stakeholders can be supported from one, fully integrated, highly customizable solution. Pay only for what you use and use our servers, platforms such as Amazon's AWS or your own servers. Take your support to the next level. To remain competitive, you must provide consistent, accurate, concise, prompt support across all channels and on any device. Recent studies show that 75% of people want it, with many using their smart phone.

Engage more, respond less. Empower your contact centre to support customer conversations via any channel. Your agents will have one interface that can be used for all communication channels, including voice and messaging apps. This will allow them to work more efficiently and provide the customer support they need. Keep customers informed. Provide self-care capabilities. When necessary, transfer conversations with full context to live agent. Integrate virtual customer representatives into customer service operations to handle routine enquiries, provide self-service and provide 24/7 assistance. Create an IVR experience that allows customers to seamlessly transfer to a messaging channel, where they can self-serve or chat with agents at their leisure. Some enquiries require instant attention. Identify and communicate complex customer issues to agents. Interactions can be extended beyond one channel. You can easily convert a chat conversation into a phone call or a web-based video call to get instant support.

Two factors are critical to business productivity: the staff and the tools they use. Staff with outdated software will not be able deliver high quality work that meets all client needs. This is why businesses need to invest in business software that is smart and complete to help them achieve their full potential. Rootnet, a business software that Rootstack developed in-house, is designed to increase productivity and growth within a company while allowing employees to achieve their personal goals. This software was created for companies who want to be their best and improve their relationships with their customers and work team. It also helps them manage their resources efficiently.

AI-driven support allows you to provide personalized, instant answers, which will make your customers feel valued, understood and appreciated, increasing their satisfaction and loyalty. Reduce operational costs with round-the-clock customer support. Your team can focus on complex issues, while AI takes care of routine queries. Streamline workflows through automated ticket management, AI recommendations in real-time, and much more. This will boost productivity and response time to drive more revenue. CX Genie's AI-driven solutions allow you to scale your support capabilities as your business grows, without compromising service quality. CX Genie's mission is to make AI available for everyone in just a few simple clicks. Replaces multiple tools by a single integrated platform. Customize solutions to meet your unique business requirements. Use advanced AI to provide smarter, faster and more accurate customer service.

DooPage, a Vietnamese software company, offers a smart, new generation messenger-based omnichannel CRM system that helps businesses manage customer conversations channels like Facebook, Instagram Shopee, Zalo and Web Live Chat. Also, Call Center and Email (WhatsApp Line, Viber and Google Business Message are in beta).

You can create and publish amazing step by step learning content right from your browser. Your ShowHows can be embedded anywhere. ShowHows are used by all kinds of organizations to help customers, members, users and employees learn new skills, get useful tips or advice, and improve their product use. One code snippet is all it takes to embed ShowHows anywhere on any website, blog, or social media feed. You can also send a link via email or in a help chat. To help others complete your guides, add lists of related items or contextual links.

Infor CRM is much more than a database. It's a complete view of all customer interactions. Infor Customer Relationship Manager (CRM) software gives you a complete view of all customer interactions across the organization's sales, marketing and customer service teams. Rich customer profiles and sales productivity tools are a great way to streamline sales activities and maximize the impact of every interaction. With a wide range of analytics, sales management tools and proactive alerts, you can improve your forecasting and make informed decisions. Infor CRM is a cloud-based software that integrates with Infor ERP solutions and Birst(r.) NetworkedBI. It also includes customer service, sales, and reporting. You can manage the entire customer lifecycle in one place, take advantage of future sales opportunities, and provide exceptional customer service.

The ecommerce solution integrates seamlessly into your existing website to boost your online business. You can sell B2C, B2B products, services, downloadable items, and even events all in one platform. Integrate CRM and order management to provide excellent customer service. Order and customer management must be seamless and efficient in order to excel in customer service. OrderStorm offers Order Management CRM via a Notes screen at the bottom of each order, product, and vendor page. You can provide excellent customer service by putting action items in work queues and keeping a complete list of notes. This is not a complete CRM package, but it was created to help you manage your daily interactions between customers and suppliers.

Evinent offers professional software development for your business. Our team is constantly growing and consists of highly qualified software engineers. We focus on providing customized software development and ongoing technical assistance to our clients. Our balanced mix of technologies and methodologies will allow you to optimize your software and modernize your company's web apps. Evinent Analytics offers a powerful predictive analysis to help you suggest the best products for your customers. This will increase sales conversion. What you get. The Evinent Analytics Marketing Automation Platform allows you to: Create customer profiles, including their purchase history and total expenditures. Fraud and Risk Analytics, Analyze purchasing habits, Determine correlations among data sets and generate statistical reporting, Segment data and Predict future sales trends. Receive suggestions on how you can build product packages.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Encompass CX offers a flexible B2B customer experience management solution that measures, analyzes and collects all touchpoints throughout a client's lifecycle to determine their customer health. These touchpoints are used to provide insight into your accounts, products and services, enabling you to deliver a superior client experience and go beyond customer satisfaction. Our cloud-based dashboard gives you visibility to customer data and allows you to gain clarity. Increase revenue, identify cross-sell possibilities, reduce churn, and turn at-risk customers into your best clients. Your customers' perceptions of your product or service should be higher than theirs. Encompass-CX collects post-sale data, service metrics, onboarding assessments, support tickets, and email exchanges to give clarity into a company’s account. The ability to measure the client experience is a powerful tool for any company's growth.

All your business requirements will be met by our Customer Relationship Management (CRM). You can customize our CRM solution to suit your needs. Unify UI, simple interface Our CRM is easy to use. Our knowledge base will assist you in using CRM faster. All of your activities with their statuses will be visible in the Calendar module. You can access Projects, Invoices and Products, as well as Price lists. A ticketing system can be used to improve communication with clients and within the company. You can use our chat widget on multiple sites. You can set triggers, active times, and agents. Website statistics can be used to track visitors. CRM will allow you to serve visitors directly. Comprehensive CRM reports module. All reports can be sent via email in one click.