EngageBay Reviews

Summary: It is a robust CRM with all the features that is helping my business to run smoothly. I mainly use it to manage my contacts, send emails to my vendors.

Positive: I like EngageBay as it is easy to use that is power packed with all the sales and and marketing features.

Negative: I have been using it for more than a year but haven't find any issues so far.

Summary: It is a great and wonderful product that is power packed with a lot of features like automations, workflows that makes most of the stuff automatic.

Positive: It is the wonderful and sleek CRM which is powered packed with lot of features at an affordable price.

Negative: It has all the features/options that are needed for me and I have found no issues with the product.

Summary: It is a good tool that helps me to create automations that makes my life easier. I can create automations to follow up with my clients and create tasks and assign to my team mates

Positive: I like the simplicity and robustness of this CRM. It is easy to use for me and to train my team members.

Negative: It has everything that I am expecting from this CRM and doesn't lack anything.

Summary: It is an efficient, robust and simple CRM with most of the features that are needed for a business to run smoothly with good customer support.

Positive: It is a very simple and easy to use platform for sales and marketing. Apart from sales and marketing it also offers help desk and live chat that can be used for customer service.

Negative: It has all the good features that are needed for a business but it lacks some the basic requirements where one can set the default font, default brand colors for the email templates.

Summary: I helps me to manage my contacts, deals and track my emails. I can easily import my contacts using a CSV file and create deals on them and move to different stages. I also helps me to track the emails opens and clicks and create a list of those interested clients to follow up with them.

Positive: I like the fact that all features are accessible and I can fully utilize a CRM that runs my business smoothly. I used it to manage my contacts, deals and track the emails and it does this perfectly.

Negative: It has all the features that are needed for me but it lacks a few things like autosaving of email. At times when the browser crashes all the data is lost as there is no auto save and we need to create it again from scratch.

Summary: It is a good tool with user-friendly interface which supports integration with many products. It is easy to use and work out with fantastic support offered along the way.

Positive: The user-friendly interface which makes my team to use it with an ease and seamless integration with other tools make it a good product for my business.

Negative: I wish the reporting could be more robust and customisable.

Summary: Great experience so far, highly recommend. Great all in one product for the price you pay. Ill se how it goes as I use it more.

Positive: Its all in one sales and marketing automation product and comparatively inexpensive. It's been pretty easy to use and the support team are helpful.

Negative: The interface is a little clunky, it should be worked on to be more user friendly, but all in all works as advertised and you get used to it soon enough.

Summary: They have gone out of their way to ensure my ability to get into their system and start using it. It is easy to use.

Positive: It is intuitive. I have been able to use it easily. The customer support is great and always available to help.

Negative: It is a feature rich software but it lacks some of the functions like auto saving.

Summary: It is the best CRM that helps me doing my tasks without any issues. I am able to send followup emails to my clients by creating email templates with an ease using the drag and drop builder. Their forms are easy to setup and helps in capturing leads.

Positive: EngageBay is one of the best CRM with many features. It is reliable as once we create a workflow to follow-up, the workflow will keep on sending follow-up emails. We just need to setup once and forget it, it will do its job. Also, their customer support is awesome!

Negative: I have find no issues with it but at times I find a lag in bulk actions but it is common with most of the CRM's

Summary: I had a problem with automation and used the chat. Mark answered right away and solved the problem in seconds.

Positive: I had a problem with automation and used the chat. Mark answered right away and solved the problem in seconds.

Mark, I appreciate your fast and efficient service.

Negative: I have no cons to report on EngageBay. Their Service is fast and appreciated.

Summary: It is a good tool that is helping me a lot. I like the easy of way of adding tags to the contacts so I can easily identify them. I can create email templates using the drag and drop builder.

Positive: It helps me with my daily needs like adding contacts, sending emails campaigns, adding tags to contacts so that I can easily identify them.

Negative: I have been using it for a few months and have not faced any issues with the product.

Summary: Overall, great features for growth and make it easy to adapt to our specific needs. Additionally, EngageBay's affordability makes it accessible to businesses of all sizes without compromising on quality.

Positive: Engage Bay has transformed our approach to customer engagement and marketing. Its intuitive interface, customizable features, and responsive support team ensures any questions or issues are addressed promptly. Plus, its affordability is unmatched. We're thrilled with the results and highly recommend EngageBay to businesses seeking efficient CRM and marketing automation.

Negative: Despite its user-friendly interface, some users may find EngageBay initially challenging to navigate, particularly if they're new to CRM or marketing automation platforms.

Summary: I've been with EngageBay for since 2021, using it for 2 of my businesses. I'm not a techie, so I appreciate the fact it's so intuitive and that the help desk is there, answering messages when I need them - not all CRMs provide support when you need it at weekends and evenings, EngageBay do. And they are reliable, nice, people to deal with. What's not to like?

Positive: 1. Intuitive build
2. Real people support when I need it
3. Mailers look great.
4. CRM is immensely customisable

Negative: There is nothing not to like about this product and the EngageBay team.

Summary: It is smart and has friendly interface - very cost effective and has incredible functionality. It has excellent customer support and also good storage capacity to store contacts , documents, images.

Positive: EngageBay is an incredibly easy to use and offers an excellent features all of which are very well implemented. While other CRM systems offers only sales functions at a high cost where as EngageBay offers both sales and marketing at a very low cost.

Negative: They need to work on optimizing the contact management.

Summary: It is a great product and has many features and options that needs some time to explore. I like the easy way of creating email templates and landing pages.

Positive: It is a great piece of software that has all the features from sales to marketing. I like the UI which is very smooth.

Negative: I have been using it for sales but it lacks some of the advanced sales reporting.