TicketSearch Description
TicketSearch provides organizations of all sizes with the tools and support they need to sell tickets, register attendees, manage workshops and merchandise, accept donations, and manage customer relationships. TicketSearch provides two levels of service: the standard edition with features for all organizations, and the enterprise version, which offers additional services like marketing, phone sales and additional support. TicketSearch offers a customized box office solution that can be tailored to your team's needs. From managing ticket inventory to providing daily revenue reports and loading events, TicketSearch has it all. Virtual phone sales, distribution of tickets, and mailing of patron packages are all available. A dedicated sales and customer support representative will be assigned your account to ensure TicketSearch seamlessly integrates with your team.
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TicketSearch Features and Options
Ticketing Software
Event Booking Software
CRM Software
Event Management Software
Venue Management Software
TicketSearch User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: From my experience as a volunteer event manager, I can tell this is a really powerful platform. I would definitely recommend its use for larger organizations that can maximize its productivity.
Positive: I'm a volunteer event manager for a non-profit organization. We partnered with TicketSearch to take registrations for our events. It collects all the information we need and more. We're able to ask for t-shirt size, meal requests, and other information to build a donor profile. I also like that I can automate post-event surveys, which makes my life easier.
Negative: It took me a little while to figure out all of the bells and whistles. But, the support team is really fantastic. Every time that I called or emailed with a question, they responded right away.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: We're pleased with our investment in TicketSearch. We have a deeper understanding of our customers and able to customize the marketing more effectively.
Positive: We bought into TicketSearch because of the marketing integrations. We were easily able to connect our existing MailChimp account, to streamline communications. Through the system, we've set up automatic reminder emails and a post-event survey, which provide valuable metrics to enhance the customer journey. And, it saves me time, because I can setup all of the reminders when I setup the event instead of scrambling to get communications out later.
Negative: The system is so powerful, that it takes a little time to learn how to maximize all the bells and whistles. Make sure you set aside some time to really explore the connections, so you can get the most from the TicketSearch platform.
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